Staff were friendly. Easy layout of the facility. Easy checking check out process.

The walls are very thin and you can hear most everything happening above you and outside of your room. The tub leaked constantly and I had to keep the door shut as it would wake me up around 4 am every morning. The beds are more firm than most places I stay at.

Our stay at comfort in was one of the best experience I have had at a hotel in a while the staff was friendly and the room was everything I was looking for comfortable beds and a clean room

affordable and convenient for our purposes

it was kind of tucked in an odd spot close to a lot of construction.. also, the mattresses were comfortable. However, I think they should rotate the mattresses a little bit more frequently. It was obvious to me that the bed that I slept in one side was where most people slept. Is it dipped on that side?

Think we stayed first night after renovations. So very clean. Breakfast attendant asked what we wanted & he provided.

Freshly renovated so couple glitches but expected under situation.

Extraordinarily comfortable bed. Very spacious room. Clean and nice furniture/bathroom. Very close to Monticello and not far from Charlottesville. Some nice restaurant within 10 minutes drive.

The pool was not ready to swim. The lady at the front desk wasn't very nice. The area wasn't very nice.

Convenient to interstate 64 and only 10 to 15 minutes from downtown Charlotte. 

A little tricky, finding the entrance, even though it is immediately beside I 64. It appears that it’s getting near time to clean the hall carpets. -2nd floor room was very clean and comfortable. 

The room was clean, spacious, and up to date. There was also a good breakfast.

The elevator is not in the lobby. You actually have to climb 8 steps from the lobby to get to the first floor of rooms. Or, you have to drive your car around to the back of the building and enter there to get to the first floor without steps or to get the elevator to the second floor. This is a huge hassle for people with mobility issues. Even if you are on the first floor, if you want to go to the lobby for breakfast and can't navigate steps, you have to get back in your car and drive around to the front of the building.

Very crowded so I didnt use.

I wanted to stay an extra night for work after being there a week but the desk clerk wouldn't give me the same rate that I received for that week. It seems if I was given a certain rate a common courtesy would have been to give me one more night at that previous price. Therefore I left and stayed at the Holiday Express where the bathrooms and closets were a lot bigger and a lot less than your facility was going to charge. You need to let your desk clerk have the authority to give your working people that come all the time the same rate if they need to stay extra time. Sometimes we cannot predict the exact amount of time a job will take.

Room was comfy, bed great, bath clean. Breakfast was great.

Reservation was 'lost' front desk came thru with a room. 2 fulls instead of 1 queen, but very nice and comfortable. Very thankful for that as tge hotel was very full with an event on Saturday night.

It was a great stay , in the morning it was the day of the big snowstorm, the snow started at 7am, the power went out at 930, your crew was so helpful and caring , I cannot say enough kind things about your staff that day , they made sure everyone could get out , shovels were available , they kept on the plow guy who was not very responsive , they got food to people who needed it and were just so helpful and kind

Get a new plow guy