The room was spacious and comfortable, with good lighting and a beautiful view of Thomas Circle. The gym was well equipped, clean, and included a Peloton. The location was excellent, walkable to museums, the Mall, and restaurants.

There was an extra $30 daily fee to use the gym, internet and pool, but the outdoor pool was close due to the weather. Due to the glass wall between the shower and bedroom, when the bathroom light was on, it shone brightly into the bedroom, an annoyance if someone else is trying to sleep.

The staff requested from me additional tax even I have paid everything in Booking.

Very spacious, modern and well equipped room. We loved the quirky décor, especially in the lobby! The room was clean and well maintained with all the usual facilities. The hotel bar /restaurant was great with good food and a very reasonable price (especially for DC) The staff were very helpful and friendly - nothing was too much trouble. We really appreciated that several staff responded to specific requests quickly. The location of the hotel was perfect for walking to local landmarks and also for accessing the metro.

The safe in our room malfunctioned but the maintenance staff did respond quickly to resolve the issue.

State of the art hotel with a beautiful rooftop pool. Spacious and very clean room, good shower and bed. Great location, DC metro is just a few blocks away. Bus 80 brings you easaly to Union Station and busses 54 and 52 to The Mall (52 even directly to The Wharf where you can eat very well).

The hotel charges a resort fee of $ 30 plus tax per day per room for the use of internet, pool and so on. Unfortunately, this seems to become more and more common in the US: offering a 'cheap' rate per room per night and add a mandatory 'resort fee' for extra services you may even not use. Note: this 'resort fee' is (so far) not mentioned under the Booking.com hotel information.

The hotel was in a great location and walking distance from a lot of attractions while not being directly in the middle of it all. The hotel had some great features. Selfie corner allowed for great pictures and tiktoks with the crew.

The pool was not as expected as it was very crowded as it felt like an oversize community bathtub. When we first arrived our room desk fell on us from the wall and we had to change rooms. The new room was not nearly as nice as the original for celebrating a Bride on her bachelorette weekend. The hotel management was accommodating to this issue right away. Shower plumbing was of concern. Stopped up sinks and showers were annoying.

Traveled with my mother, my husband, and three children in two rooms. This hotel was very supportive of my family vacation. There is a pool table and huge "lite-brite" wall which was so much fun for the kids in the lobby. I loved all of the femenist artwork. The best part of the experience was the generosity and attentiveness of the staff. I cannot overstate how pleasant and kind everyone was, particularly the valet team. I don't think I've ever felt so "at home" in a hotel before. DC is an exhausting family vacation, and Zena was a perfect spot to rest and recharge. Can't wait to come back!

The front desk staff were exceptional! Kudos to Ezekiel and Victoria for going above and beyond what anyone should expect from someone in their position.

I was livid that the room service breakfast I ordered did not arrive within the 1/2-hour time frame mentioned. When I called to inquire, I was told that they had no record of my order, even though I had a text message confirming this order! My order took over an hour to be delivered, by which time I was already late for an appointment and hardly had time to eat.

I had a fantastic stay at Hotel Zena! From the moment I arrived, the front desk staff was welcoming and efficient, making check-in a breeze. The bartenders were friendly and skilled, serving great drinks with excellent hospitality. My room was spotless and well-maintained, providing a comfortable and relaxing stay. Overall, the service and cleanliness exceeded my expectations. I would definitely recommend this hotel and look forward to staying here.

Extra fees when you get there.

Nice room an ambiance, however they don’t advertise the”resort”fee nor the hefty $135 per day as deposit to be returned 3-5 days after checkout.

The fees make the stay expensive for the location and services offered. We paid $ 750 for 3 nights plus $400 that we hope to get back. I requested a printed receipt but did not receive one

I really liked the suite I stayed in. The bed was comfy. Beautiful view from large windows. It was quiet inside despite of traffic outside. Variety of lamps gave warm and pleasant light at night--very important to me. I appreciated a water dispenser on the same floor that provided cool or hot water. The hotel's decor is interesting and unique. Friendly staff. Excellent location.