I wish LaCrosse would have been more festive on Thanksgiving. The Riverfront lights would have been so nice... No microwave in the room was missed since the restaurant was closed. No other complaints aside from the front desk not really engaged. Usually, in past experience, you get a "thanks for staying, Happy Thanksgiving, hope to see you again, etc." Cleaning staff lady was helpful and friendly/ awesome! Thanks! It was nice to relax next to the River! Great view! Kind of wish I didn't pay an extra $10+ fee to go up a few floors. Thank you for the real glass to drink my veno!

No microwave in the room. Not able to change the room temperature.

The staff was very pleasant at all locations. From my check in at the front desk, to my breakfast server in the morning, to the staff encounters in the elevator when I would chat with them, plenty of parking, fabulous view of the Mississippi River which is what I wanted to see on this trip. There were an abundance of towels. The room had individual soap, shampoo, conditioner, etc. which was nice.

More lighting options in the room. I'm sure it is perfect for most people as there were lamps at the desk, in the corner and by the beds. I like a bright room.

Location and view is superb. Rooms are comfortable, everything worked. Parking is convenient, check in staff was helpful.

The dining room for breakfast was messy. We counted thirteen tables and booths that had not been cleared. They had to clear a table to seat us but did not clear any other tables. Staff was not that busy but obviously nobody wanted to clear tables. I think they need a new restaurant manager.

The views of the river were gorgeous. It was a very nice room. Loved the La Crosse pictures throughout the hotel. Very La Crosse proud! Did not like the rubber mattress cover. Too hot to sleep on. Chairs were uncomfortable. But everything else was great. We were very impressed with the friendliness and personalized attention of Sam, the desk clerk. He made our anniversary very special.

See above for both + and -

Location is great for the LaCrosse Center, specifically in the Minnesota cold months. Nice restaurant & bar in the hotel, as well as the surrounding area. Rooms are very clean.

The cost has gone up for 2 nights' weekend. But so has everything else. We will look into cheaper accommodations or just look at driving back home at night (45-minute drive). Might be the better option now.

The staff were very friendly. We had an issue with our room being too hot, they were quick to fix the issue best they could. Glad they were on top of things. Will definitely stay here again.

The room temp was too warm (76), eventually got it down to (70) but had to keep the thermostat set at (63).

The location is perfect for exploring the downtown of La Crosse.the bed was perfect as was the bathroom.overall it’s a great place to stay and I’ll stay there again when I go back.

There wasn’t much to complain about other than I had to tell the front desk that I was accumulating a few used towels in the bathroom.

Beautiful view but I had to request river view for second night’s stay and had to check out, check back in.

Little tricky finding the parking lot. A towel had black soot on it, and initially I was given a room key, only to find out there was a woman already booked into the room! But the hotel made good on that and gave me an upgrade.

Breakfast was very good, and you got your money's worth but a free breakfast like most other hotels would be particularly good. The staff were very friendly and efficient.

I would have liked to have a free breakfast like you get at most other hotels, the restaurant and bar were closed for two of the four days, after breakfast, while there. Overall, my stay was very good.

Location. River views were lovely. The property had plenty parking spaces. The restaurant had great views of the river.

The room was clean but the beds were not very comfortable. There was no soap for hands or shower other than a tube of shower gel. Fortunately , we had brought a bar of soap from home. The bathroom was clean and there were plenty of towels.