Overall I was happy with my stay - no surprises or issues for me. The location was convenient as the hotel is within reasonable walking distance to Baird Center and downtown, and the neighborhood seemed reasonably nice and safe. Totally adequate simple breakfast, comfortable beds, well equipped and good-sized room. Also appreciated the small selection of snacks and drinks in the lobby as I arrived pretty late. The few interactions I had with the staff were positive as well.

Soundproofing isn't great, so if the couple next door has a heated fight at 2am you'll get to wake up and hear every detail like I did. Outside noise wasn't an issue, though.

The hotel is nicely remodeled. The room was nicely decorated and very clean!! I really enjoyed the shuttle service and the drivers were super friendly. That service is available within a 3 mile radius which will definitely get you downtown. Breakfast was nice and different every day. Their sister hotel across the street (Ambassador) has 2 restaurant options: Gin Rickey (bar/restaurant) and The Fitz (more formal restaurant) if you don't feel like leaving the area. I will definitely come back to this hotel !!

Some of the front desk staff was friendly but others were a little less warm. Nothing that would prevent me from coming back. More constructive criticism for management.

The breakfast waffles were good. Not a lot of variety for fruit. Area for eating was very small. Location was very close to my son that I was visiting. The staff was very friendly and helpful. Water pressure in the shower was wonderful and the the towels were great and fluffy.

The Midwest in Winter is very cold. I did not like sleeping in socks because there was no carpeting and I get up a couple of times during the night. Elevator is not marked on the floor and it was very small. Three people with only one with luggage was a tight squeeze. It also should be listed that you need to pay for parking.

The location was great for getting in and out of Milwaukee without traffic. Parking at the hotel was plentiful and easy. Breakfast was very good.

The location is not near downtown, but it is not a terrible drive to get there. The television was not working in the room. It took a bit of work, but we were able to reconnect it to the internet provider and got it to work.

It’s your standard city hotel, conveniently located and within walking distance from Baird Center. What made my stay memorable though was the front desk staff and especially Darius. My luggage was delayed by my airline and I also needed assistance with a different matter. Darius went above and beyond to assist me and I really appreciate it!

This is a 5 star hotel .The staff generally were good especially Latasha who was superb. The hotel is well located and connected to public transport. Free complimentary breakfast and gym for exercises. To crown it all they even provide a free shuffle transport service for dropping and picking up customers. I will highly recommend them.

Nothing

The location was perfect if you wanted to be downtown. The waffles were really good. I want to thank the concierge for helping me and recommending where to go. Complimentary use of the hotel shuttle across the street is a plus.

The tub could have had a shower mat in them. I felt like I was going to slip.

Beautiful area. The staff I interacted with were all great from the manager Rico, food and beverage manager Josie, front desk worker Monti and housekeeper/janitorial staff. The complimentary breakfast with waffles, coffee, eggs bacon and sausage were very tasty. I can’t wait to stay there again

Pretty cheap for a hotel. The rooms are real spacious. Functions perfectly. Staff are also very nice and the breakfast is pretty tasty.

My only complaint would be the elevator. It's far too small for bringing up large bags, it can get quite cramped.

I didn't like the fact I could look right out my window and see prostitutes getting slammed inside the car right below my window. I didn't like that I look across the street and I see crackheads all over the place. Other than that it's a great hotel...