We came to Milwaukee to watch a Bucks Game. Great location and close to the arena. Staff was helpful and enjoyed talking to them. Room was clean.

The carpet in our room needed to be redone. I also didn't like that the wording for parking at the hotel is listed as an amenity, but you pay $45 to park. I chose this hotel because I was under the impression parking was included. The website should note parking available for a charge.

Valet parking for Blake Shelton Concert worked awesome I highly recommend this service. You should consider this as a offered package service because it was a great value, ease and comfort.

The 1 light by the bed didn't work and the soap dispenser pump/nozzle in the shower was broken and wouldn't work.

It was an awesome location & the staff was amazing. Especially the valet and the front desk staff. The lady at the front desk told us ab Milwaukee’s summer fest that we had no idea about and will definitely be back to attend.

The first time we exited the elevator, my boyfriend made a comment it smelled like animal pee. I did not think so but I did notice they allowed pets so there could have been that scent somewhere.

The entire staff, at this hotel went above and beyond. Everyone was friendly, and everyone was happy to help us at any given time, even if it wasn't their assigned area.

No room service. Their listing said room service, but there is none

Loved the location. We attended a concert at the Fiserv and it was a short walk. We had a cocktail at the bar before we left and the bartender was really nice. We were able to hit up some of the bars afterwards and then just walk right back to the hotel. The rooms were nice.

Would have liked more than a barn door to the bathroom, but that is just a small complaint :)

I loved how modern the facility looked and the city views were beautiful. The staff was pleasant, including housekeeping that I passed in the hall and lobby. Housekeeping never talk in passing at other hotels and if they do, they’re usually rude. At your facility, everyone looked genuinely content, they were personable, had authentic smiles. The valet staff were also friendly and very fast! If there was a busy time and multiple people were waiting, they were calm and collected. They had it very under control, which is nice because not everyone can handle that well. There are instances at other facilities where something gets sacrificed during a rush and here everything remained: Friendliness, professionalism, and urgency. I really loved the customized TV in my room “Good Morning, (Enter Name) Make every journey rewarding”. It was a nice personal touch with a positive message that promotes something that’s very important: Self Care. Every journey should be rewarding because we all deserve that, especially from ourselves. ReFuel in the lobby had Starbucks Coffee, and I was tired from my drive in and that fridge was glowing! I wanted a coffee before but I didn’t stop on my drive in. Thank you for having those magic drinks easily visible!

I have never been in a hotel that didn’t have a tub, but even then I still liked that because it was different. There were some strands of hair on the room hair dryer, but I always bring my own hair dryer. I wasn’t concerned and that was the only issue for me personally.

Love the location especially since we were going to the Buck's game. The valet parking worked out really well and thought that the overnight parking fee was fair. It was also nice to have a bar right in the lobby which we took advantage of after the Buck's game.

As I mentioned we took advantage of the hotel bar after the game but I did feel that $90 for 4 drinks seemed VERY steep.

Our room had a great view. The valet parking was convenient and super easy to use, the staff were waiting for us when we arrived. The location of the hotel was great and within walking distance of everything we wanted and needed.

The only thing that could have been better was more options. Also there were signs saying that the breakfast was included in our stay but it was not, that was something you had to pay for separately.

Awesome location. We were able to do online check in, so only had to grab the keys when we arrived. Valet parking made it easy to park. There was no ice machine, but they did have bags of ice at no charge in the lobby. Every staff member was very nice and professional. Appreciated the free water in room.

The sliding door to the bathroom slams too loudly if you're not careful. ALso, we couldn't find a place to hang the hand towel by the vanity.

The cleanliness was good, the room was amazing & the staff were on point with my accommodations. Booking.Com gave me such a hassle when it came to switching my dates & Amber was very polite & patient with working with me to switching my dates so I appreciate her for that.

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