I recently had the pleasure of staying at the Paradise Hotel in Hoi An, and it was an unforgettable experience! From the moment we arrived, the level of customer service was exceptional. The staff went above and beyond to ensure our stay was perfect, always greeting us with warm smiles and eager to assist with any request. Miss Phuong at reception always wears a big beautiful smile and is extremely helpful in every aspect. The comfort of the hotel is unparalleled. Our room was spacious, beautifully decorated, and immaculately clean. The bed was incredibly comfortable, providing the best night's sleep I've had in a long time. The hotel's amenities were top-notch, with a lovely pool area, a gym if you need to work off all the cheap beer and food. 😅 The breakfast at Paradise Hotel was another highlight. Included in the price of the stay, it was absolutely amazing. Each morning, we enjoyed a delicious and varied spread, featuring both local and international options. The quality and taste were outstanding, setting us up perfectly for the day ahead. The location of the hotel is ideal, situated in a tranquil area yet close to all the main attractions. It was so convenient to explore the charming streets of Hoi An, with its historic architecture, vibrant markets, and beautiful lantern-lit evenings. One of the most memorable aspects of our stay was the hospitality of the owners, Mr. Thinh and his family. They were incredibly welcoming, taking the time to chat with guests and ensuring everyone felt like part of the family. Their personal touch truly made our stay special. Overall, I cannot recommend Paradise Hotel in Hoi An highly enough. From the outstanding service and comfort to the delicious breakfast and perfect location, everything was superb. If you're planning a trip to Hoi An, this is the place to stay. Highly recommended!

Nothing

Pool was lovely, staff very helpful and friendly.

Locals near by very nosey during the day doing karaoke very loud! Enough to hear while relaxing at the pool 1-4pm.

Staff where very friendly and very helpful

Nothing, everything was beyond good

Great location and friendly staff who went above and beyond

the bed

the bugs / the gym

1. fresh towels and free water bottles for each day of stay 2. opportunity to buy water, cola and beer near the reception 3. big pool

1. an early check in was offered. we asked for it and were disappointed. we were not allowed to check in at 11 a.m., but had to wait until 1 p.m. (we checked the availability online and there was really an opportunity to offer early check in) 2. hurt my leg on sharp bed corner 3. loud karaoke music all afternoon until late evening

Location was great. Close to an ATM and the old town. Grab would pick up and drop off, and deliver food. Room was clean enough but definitely no frills. Water pressure was fine and I could have a hot shower.

I visited with G Adventures but booked a private room. I would say that this appeared expensive in comparison to what was available nearby. Breakfast was very limited.

Great aircon. Close to old town but away from the hustle and bustle, making it nice and quiet. Clean and comfortable rooms.

Laundry service damaged a lot of my clothing, turned my whites pink, seams coming undone, and pink stains on multiple pieces of my clothing (using chlorine?)

The aircon in the room works.

The internet didn’t work, gym old and run down, pool (a lot of insects), one of the staff (the lady in the reception).

Staff at reception were helpful and friendly

Pictures online look very different to the reality of this run down hotel off the beaten track. My balcony door did not close properly so I did not feel very safe here.