Everything. We could have stayed forever. Staff the best ever, friendly, efficient, caring, right there when you needed something. Facilities excellent. Besides the pool there were 2 private beaches on each side of the hotel. Restaurant had excellent food with a breakfast included in cost that had everything you could imagine. We enjoyed the steam room and jacuzzi on one wet day and excellent massages. Our room looked over to the river with lovely terrace and a giant bath tub , with shower, we so enjoyed. There were also shuttle buses going to the old town several times a day. Best hotel we stayed in our whole 2 month trip.

Nothing

Well, when you go on a beach vacation and the weather does not cooperate you are forced onto Hotel services to a greater degree and they did not disappoint. Staff excellent. Bungalow by the beach with the crashing waves (see weather) worth the extra money. Pool delightful if we had been brave enough to get into it with the rain pouring down.

They DID have gluten free options - I am a coeliac - but breakfast was a little on the limited side. They did make gluten free bread for me which was nice of them but to be honest there was better gluten free bread available in the City. I would suggest that they simply purchase a supply.

We came to Victoria Beach Resort Hoi An to celebrate my husband's birthday. It was so nice to receive extra attention and even a birthday cake on this occasion. From the first day to check-out we had a fantastic time. The hotel personnel was exceptionally welcoming and helpful. Facilities are great: private beach, awesome pool with different depth levels, even jacuzzi and sauna! Our bed was very big and comfy - we slept like babies :) Soft towels and bathrobes, decent breakfasts, beautiful vintage interiors. We would like to return already now :)

From the moment we arrived we knew it would be great. Khanh with his warm welcome and excellent check in, the room was amazing, staff were super kind, the pool is warm even at night and is open 24/7 as well as the Gym, Billiards and table tennis area. You can also enjoy the movie theatre. The location and beach were ideal for us as it gives it felt like it's private but not isolated from the old town and local areas. We loved the place that we miss it already. Until next time!

The gym can be more developed, another machine or two would be great. I'm not sure if it was needed to charge guests for electricity to play on the tennis court 200,000 VND per hour after 6pm, knowing how much you spend in general and that it's hardly possible to play anytime before in the hot weather.

We had a very relaxing and fun holiday at Victorian Hoi An Beach Resort. We enjoyed the facilies on offer at the resort, relaxing in pool, the private beach, free bike, free shuttle bus to Hoi An old town, breakfast, the friendly and welcoming staff. My husband & 2 grown up kids/young ladies enjoyed kayaking in the private beach and every day biking around the area. We also had one morning of family(4) biking and we wish we stayed longer. We also enjoyed our seafood dinner nearby the resort and every day we go to the old town to shop, go to the tailor to get a few pieces of clothing, suit & others made, we enjoyed different food especially banh mi and we had an amazing manicure & pedicure spa including massage. Thank you to all the staff at the reservation, reception, breakfast restaurant(made vegetarian soup menu for my daughter everyday) and others who made our holiday enjoyable and amazing.

It's perfect! We like everything!

The pictures on the site do not do justice. Sooo much more beautiful and special than it seems on booking.com. We upgraded to a suite right on the sea. HUGE room, beautiful, traditional decor, outdoor shower, living room, jet bath, and our (almost) private balcony on the sea. A short walk across green grass, or by the KOI Lilly river, and we were at their gorgeous, large pool, also right in front of the sea. Super staff, and great food. We really didn't want to leave, and we will definitely be back!

The location is wonderful. After long, hot days sightseeing in the area, it was great to come back to the resort and enjoy the ocean breezes by the pool. Plenty of lounge chairs and beach towels. The breakfast is perfection. Huge choice in a lovely setting. The Hoi An/Denang area is definitely worth visiting but be prepared for crowds. The hotel is just a quick (an cheap) grab ride away from the old town and surrounding restaurants. For us, it was a calm, comfortable place to relax after active days.

Excellent breakfast buffet was included. Front desk staff was very helpful. The lodge and room were very comfortable. There is a shuttle bus into town 3x per day for convenience, but a taxi only costs 100,000 (about $4). We had use of the umbrellas since we were there during winter. The beach and pool look like they would be beautiful during the summer season; would love to return! We also enjoyed the spa, where the service was wonderful.

Beautiful property in an excellent location right on the beach. Excellent facilities, amazing pool and friendly staff who couldn’t do enough for you. Property provided a shuttle bus into Hoi A which was about 15 mins away. Lovely food and great selection of breakfast items. Lovely pool bar serving food, cocktails etc. with views of pool and sea. Highly recommend this hotel. Would definitely stay again.

A little road noise could be heard in room.

The pool was beautiful. Food was delicious and a great price.

I wish the shuttle ran more frequently or at different times. It didn’t correspond with a nu of the tours or shows in town so I often had to get a taxi to make it on time. (although the tacos were very easy to get, inexpensive, and safe.)