The views from our balcony to the mountains and clouds were ever-changing and stunning! The view from the breakfast/dining room also is spectacular. The hotel has a cute cozy feel and reminiscent of Austrian/Swiss chalets - something out of a fairytale with lanterns everywhere. Clouds can roll into the hotel (as they do in Sapa) and create a magical experience. Our room was super spacious and the bed super comfy. The room was decorated with a beautiful indigenous wall hanging. We especially loved hanging out on our private balcony enjoying the views. Staff, like everywhere in Vietnam, were lovely. The breakfast buffet had everything you needed to set you up for the day. The hotel was centrally located, with so many restaurants/cafes on our doorstop. An easy walk to Sun Plaza to start your journey to Fansipan.

When we first arrived, we were given a room on the 6th floor, directly below the breakfast/dining room on the 7th floor. As some other reviews mentioned, you can hear the chairs scraping on the floor above you (like claws on a chalk board constantly:(. Until we experienced this non-stop from 6.20am and then around lunchtime, we requested to change rooms - which we did to the 4th floor and we were grateful not to have chair scraping noises waking us up. Unfortunately, management didn't seem bothered about fixing this for guests. So try not to get a room below the dining area! We ended up extending our stay for another 4 days as we were happy. The swimming pool is strange! It's like a cave room that drips water from the ceiling. But is an experience!

Fantastic hotel, great location, and the view was fabulous . We arrived early on the overnight train and they kindly let us check in extremely early which was greatly appreciated.

The location on the edge of Sapa town was good. We had quite a nice view over the valley from our room. We also enjoyed the hotel pool and the restaurant was nice. The stars of the hotel have to be the staff, every department from front desk, baggage, room cleaning and restaurants were excellent, professional and super friendly.

The location was perfect, close enough to the centre of town without the noise. The street was lit up with beautiful overhead lanterns at night. Views from room was amazing. Koi pond on level 3 was beautiful and the restaurant had fantastic views and a good selection for breakfast.

Staff on first day of our early morning arrival weren't too happy to see us, however for the remainder of our stay they were polite and helpful.

Amazing views with great sized rooms and balcony. Friendly and helpful staff. Have stayed many times before and will be back in the future. Great value for money.

Everything was great, older hotel but well maintained giving the sense of grandeur and oppulence. Nothing to complain about.

The view from the breakfast room is unbeatable and the reason why we booked this hotel. The view truly did not disappoint and made our stay in Sapa even more special. The breakfast selection was very good with traditional Vietnamese or Continental options. The view from the room is stunning and the warm pool was perfect after a long day of trekking in the rain.

The hotel is super central and can be loud during the weekend because of the many tourists and karaoke singers nearby. But only until around 10 pm.

Fantastic hotel. I booked a room with a view which was great for a morning coffee. The bed was comfortable and the room clean. The location was good and walking distance to some of the key areas in town.

Fantastic location. Great staff very helpful. Great views from the rooms and the lounge/bar terrace. I would stay here again.

Nothing to dislike in this hotel.

The staff were very helpful & considerate. They moved us to better room because it was wet and windy on the top floor and we may get cold.

There was nothing not to like.

Location (5 minutes walk from a host of cafes and restaurants, and the town square). Stunning views.