Everything about this hotel was exceptional. The room we had (726) was spacious with a nice corner balcony. The beds were very comfortable with nice soft clean linen. The bathroom had a very good shower and fully met our needs. Breakfast was more than adequate with a range of choices including, fruit cereal and hot foods. The central courtyard and pool was very pretty and inviting especially when lit at night. The staff were extremely welcoming, courteous and polite and nothing was ever too much trouble. We also ate dinner in the hotels Spice Viet restaurant and the food was delicious, with a good selection and not overpriced. I would definitely recommend this hotel.

Nothing

Overall is greats. Not far from the center. Staff are friendly and always welcome you with a warm smile. Recommend Spice Viet restaurant. I stayed at Emm Hotel Hoi An and Emm Hotel Hue. Always be impressed with their hospitality.

Breakfast is tasty but not variety & boring, i stayed 4D3N. Breakfast was same everyday. No change at all @.@ you might enjoy it for 1st-2nd day but from the 3rd day onward is…. I can understand since there are many groups/ tours stay there.

The hotel exceeded our expectations. The rooms were a good size with very large comfortable beds. The highlight of the hotel was the beautifully designed pool area with plenty of greenery and adjoining restaurant and bar. The restaurant served some of the best food we’ve had in Vietnam at reasonable prices. The hotel is also well-located at about 10 minutes walk from the river and 30 minutes walk from the Royal citadel.

Nothing to speak of.

Hotel is clean , beds are comfortable and staff were very helpful. Staff arranged a driver for us to go to the pagoda, Minh Man tomb and Imperial citadel . The same driver drove us via the Hai Van Pass to DaNang . There are ATMs close by and lots of local coffee shops . The night walking street is a short taxi ride away . The pool is great and was a welcome relief from the 42c heat. Good breakfast and nice restaurant right next door

Nothing for the price it’s good value

The staff especially Mr Ky were exceptional. Everyone from the reception staff to the gardeners were always cheerful, helpful and full of smiles. Mr Ky was especially helpful when I was not well. He quickly got an excellent doctor who gave me the right medicine. He was there to translate anything I didn’t understand. Generally the location was great with a beautiful Sandy beach, large swimming pool and good breakfast

Walking distance to the riverfront and local boutiques and restaurants. Staff was super friendly and helpful. Breakfast buffet was good with a large variety and attentive staff. Best part is it is connected to Spice Viet restaurant. Super yummy food. If you struggle with multiple flights of stairs like my elderly mother did you can sit pool side and orser from there.

Probably the best hotel we stayed at during our three week in Vietnam! 🇻🇳 The breakfast was great, the rooms and the pool were very clean! Last but not least, the staff was amazing! Once we even had to wake up at 02:30 am to catch the train to Phong Nha-Ke National Park and the receptionist prepared a “breakfast bag” for us, because we would miss the breakfast at the hotel.

Nothing.

Probably the best hotel we stayed at during our three week in Vietnam! 🇻🇳 The breakfast was great, the rooms and the pool were very clean! Last but not least, the staff was amazing! Once we even had to wake up at 02:30 am to catch the train to Phong Nha-Ke National Park and the receptionist prepared a “breakfast bag” for us, because we would miss the breakfast at the hotel.

Nothing

We received a room upgrade and a free breakfast for one morning. This was thanks to Ngoc on reception when we checked in. She was very welcoming and friendly, and we felt happy to arrive. All other staff we interacted with (including Huong in Chao Bar) did everything they could to make our stay memorable. Thank you for a great visit!

Nothing negative about our three night stay. We would definitely stay there again

The hotel has lovely views of the city and surrounds, is centrally located, within walking distance of banks and shopping. Great staff, excellent breakfasts (only had breakfast there, but I believe the dinners are good too), super assistance with booking drives and excursions - would happily recommend the hotel to anyone wanting to stay in Hue.

Nothing - everything met our expectations.