Clean, warm, and welcoming. Facilities and staff were upkeeping the site, from toilets in main areas as well as tables being cleaned efficiently at the Hans im Gluck restaurant. The atmosphere was welcoming with music in the needed areas. Decor was interesting but worked for some reason. Lighting in hallways was sensor based and worked reliably. Catching Uber/Transport services was easy and reliable, aswell good location to take the underground train with a 700m walk involved. For some that would be more cost effective. Ordering food was easy to do from any food service as long as you were happy to go down to the lobby area. Floors are restricted by access cards given by reception.

Bed was fairly firm and no mattress topper to bring them together. For couples, I feel this would be a much improved suggestion. Having basic plates or cups/utensils would be beneficial as only given 2 chalis like glasses. The decal of the lion in our room was a bit pixilated. Although not essential, the TV within our room did not work. No contact to on site facilities was made as not a requirement for our stay. One slight downside but for some to be aware of, much cheaper and efficient to bring some extra bottled water or own drinks as the drinks from the room service robot is limited and expensive although for some may come in handy.

The hotel is nice and clean. It is located in a quiet area of ​​the city, quite close to a metro station. There is also a bus stop right in front of the hotel. The breakfast is varied, the staff does their best to ensure that tourists do not miss anything.

I traveled during an extremely rainy period (not the hotel's fault). I was asked for an amount of money (guarantee). Unfortunately for me, the amount was withdrawn from the card and then returned (it was not just blocked). Since the card did not have funds in Euro, I paid a withdrawal and return fee. The location is a bit far from the city center (but there are many shops in the area).

The hotel was perfect - very cosy, comfortable, luxury, nice location close to the metro station. The breakfast was very good, the room was very spacious, a lot of light in the room, very cosy and warm, a lot of places to put your belongings, a couple of places to seat and a small table you can also work, very comfortable wardrobe (as we were there for two business weeks, all these things were very important to us). Very nice burger restaurant on the ground floor, small but cosy fitness and sauna. Very nice and comfortable lobby where I stayed some of the days to work.

The location of this hotel is very good. Calm area with several grocery stores (Lidl, Aldi, Rewe, etc.) and certain shops. It takes around 25 minutes from this hotel to the city center (Marienplatz) by metro (from Aidenbachstraße). The cleanliness of the hotel was exceptional. The staff was helpful and friendly, and spoke English very well. The rooms are soundproof. We didn't hear any noise from the rooms next door. We also liked the style of the room (and of the hotel overall). It is a relatively new hotel, and the furniture looks modern and nice. The beds were big and comfortable with soft pillows. We really enjoyed our stay in NYX Hotel Munich!

Nothing to say.

Hotel has a nice style - room was large enough - major part of hotel staff was friendly - but not all - breakfast was good - parking was good

green light at the elevator makes you looking like just died - Reception is sometimes nobody there and it takes some time to wait for a person - hotel bothers you several times with pre-online check-in (which is one time ok, but not 5 times) - it is not directly near to a metro-station to go to the city - room is too loud, if you need to leave the window open or if kids are in the neibour-room

From the decorated reception and instagrammable lobby with candy spot, to the pink lighted elevator and up to the room, the hotel is nicely perfumed. The bed is super confortable, also the sofa was great for the kids, the room size is good. The mirrored bed and sofa, plus the way you can rotate the TV from one side to the other was nice. You have all you need in the room, and the shower is spatious. The alternative lighting is a nice touch. We will be back here, no doubt! The breakfast indeed superb, with everything fresh, enough vegetables and a variety of meat, cheese and pastry. The restaurant is a great choice for the afternoon or evening also, they have a good menu before 17.00. The location is nicely connected, you have a bus right in front of the hotel and you can reach and switch means of transport with a lot of options. They even have a bar for dogs, it is a nice way to feel welcomed and surrounded by kindness. Last but not the least, the reception staff is very friendly and kind, you find support and guidance.

It is not sound proof so I guess it depends on your luck if you bump into noisy neighbours... At first having the toilet separated from the bathroom seemed a bit odd, but in the end it was better this way. As when travelling with family there is always people walking in :)). But not in this case. Really, nothing else we did not like.

The NYX Hotel is so conveniently located, there’s a bus stop right outside the hotel that you can take directly to the underground which from there you can easily make your way to the city centre/old town in less than 30 minutes. Alternatively you can walk to the underground it’s only a short 15 minutes or less. The staff were EXCEPTIONAL! Extremely accommodating and friendly, and were so helpful and willing to solve any problem. Unfortunately we did not get the names of the staff, but all the receptionists, day and night, were fantastic. The room is big and clean, overall the hotel was well maintained. There is a restaurant that serves delicious food downstairs, separate to the breakfast area. Overall, a very nice hotel in a convenient location with amazing staff.

The fitness centre is small, with only a few machine’s. There is a cinema advertised but it no longer exists so that needs to be updated.

Great location, and a very quirky and unique hotel! I loved the style. It was very modern and inviting. Staff were friendly and great. The bed was comfy and the room was very clean. We were lucky enough to be upgraded and the room size was fantastic! The robot room service is SO COOL. The restaurant downstairs is a great pairing with the hotel as the food & drinks are delicious!

That only sparkling water is provided unless you purchase still water yourself through room service. Not everyone is a fan of sparkling water and I found it’s very popular in Germany. I personally can’t stand it and had to buy still water to quench my thirst. Other than that no faults for the hotel, it was great!

Nice small hotel with clean rooms and friendly staff. Room service cleans the room every day. The distance to the center is good; the metro station is about 10 minutes on foot. There is also a grocery store nearby. Overall, great value for money. The rooms are quiet. Rich breakfast buffet. Complimentary bottle of water every day in the room. On the ground floor, there is also a restaurant "Hans Im Glück," where you can enjoy great burgers or salads.

During the weekend, there was a lack of staff at the breakfast buffet, so we had to wait for plaits, etc. The offer is also different (smaller) during the weekend than normal weekdays. No hygiene kit (shower cap, cotton pads, Q-tips) in the room.

Price is fair Very clean

-No metro or train stations near, you have to walk 15 minutes to station. -Staff are not well educated about the train station near by.. they give wrong information. - there is no water heater inside the room There was coffee maker machine We as family we don’t drink coffee - we needed to reactivate the electric cards so many times during the stay..!!! - price of breakfast is 19 € which I think is high - They don’t bags carrying service to and out the room.. you to carry you bags by your self.