Portuguese style ,hospitality and professionalism at its best. From the moment we arrived at the hotel, we were treated with a warm courteous welcome.The Belvedere restaurant ambience, staff and menu are to be highly recommended. As is the terrace restaurant for lunch . Breakfast needs a specific mention. Absolutely wonderful fresh options for all palates. All staff here needs to be mentioned ,from managers to waiting staff. Nothing was an inconvenience to them. Our room was spacious. Perfect temperature, clean with lovely soft towels. Single use plastic here to be commended. Gym areas always clean and well air-conditioned. Spa area and treatment were like a little cocoon of care and attention. For a wellbeing reset and relax break, this hotel ticks all the boxes!

Charging for Thermal spa use. Furniture in our room was chipped.

Very nice, clean, amazing breakfast. Beautiful view and close to Cascais center

In my opinion, the indoor pool + sauna should be included for hotel guests. We had to pay 20€ each for 1 hour using these services.

We were upgraded to a suite with a big varanda and amazing sea views! The location is beautiful, walking distance to downtown and the hotel is very comfortable. The entire staff was very agreeable, kind, helpful and we appreciated the turndown service while enjoying the spa. To top up, the breakfast was absolutely perfect - best pastel de natas ever :) Lastly, no issues to leave our luggages for a few extra hours after checkout, while we strolled in the city. We will be back!

Our stay started off on the wrong foot from the very beginning. We arrived at the reception area and were greeted with a less than friendly disposition by your staff (don't want to make any assumptions, but perhaps it was because we were 2 women with a 13 year old child). He quickly misinformed us that the room we had selected was only for 2 adults. Obviously, we had our reservation that stated very clearly that it was for 2 adults plus a 13 year-old child. He still did not believe us and had my friend send over the reservation confirmation via e-mail to him. His attitude towards us never changed, making us feel uneasy, which is something I have never experienced in other hotel (and yes, I have travelled a lot, generally to higher-end hotels). Even if he was having a bad day, it doesn't justify the way we were treated. In regards to the room, it had a pleasant size, with all the amenities I expected. The balcony was quite large, with a nice view, but didn't have any chairs to enjoy the scene. The sofa was dated, with multiple stains on it (very strange for a 5-star hotel), so we spent most of our time indoors on the bed. The rest of our stay was very enjoyable, from the excellent breakfast, fantastic staff at the breakfast area and the reception the day after our arrival. Its a pity that a perfectly nice weekend was ruined by your staff member at arrival and somewhat dated furniture.

Wonderful location with sea views and an easy walk to the lighthouse, marina, and in to town. Nice large rooms. And wonderful staff - except for an unyielding manager when it came to the music they play.

The terrible techno music that they play. We went to have relaxing sunset drinks on the terrace, but the music was so bad we asked twice if they could change it, or at least turn it down, but to no avail. And we were not the only ones. Rather than stay for a second drink, we left in an effort to find some peace and quiet. If we wanted a “club” atmosphere, we would have gone to a club. This is not the kind of hotel for that kind of music.

Every single detail at this property was exceptional! Staff was lovely and helpful, the food (from breakfast buffet to lunch at the restaurant) was well done and high quality, room was impeccable, turn down service was a nice touch, absolutely clean in every way - as a "picky" traveler I cannot say enough good things. I will return and recommend this property time and time again.

Nothing, It was perfect!

We loved everything about our stay at this hotel in Cascais! Incredibly kind and helpful staff. Lovely rooms with fabulous views of the sea. GORGEOUS pool area. Delicious breakfast. Perfect location. Loved it!

The gym could really use an upgrade. There's a good amount of space so more equipment can be added easily. We would also suggest that the room bathrooms be upgraded over time. They are very dated and the plastic shower floors are very slippery/dangerous.

Stunning and luxurious 5-star experience. Dined in all 3 restaurants which were excellent but special mention to the Belvedere which was an authentic and delicious Italian meal. Lovely room with comfy bed, beautiful bathroom and super pool/sea views from balcony. My wife said the spa experience was one of the best ever - especially the thalassotherapy. Above all this the staff and service was impeccable. Incredibly polite and friendly without exception. A special shout out to the front desk and John the concierge who was charming and helpful from the moment we arrived.

Absolutely nothing.

Quality,room,hygiëne all good

To pay for the sauna and steam room 20 euro. Thats the most stupid thing i saw the room cost 250 euro what the hell to pay the sauna.

Brilliant location, very friendly and helpful staff. The parking of the car was a lovely touch, as was the port wine and edible treats that were delivered to our room. Beautiful interior of hotel and very wide range of choice for breakfast. Room was spacious, bed was very large and comfy, balcony was a great place to sit and watch the sun go down with a glass of wine.

Carpet was a little old and stained in the room and the windows were dirty - the windows, however, were cleaned promptly when we requested. One other little quibble - the coffee was a little cold and tasteless at breakfast.