Good parking, comfy bed, tv, quiet room

The 8am fire alarm 😱 which after rushing down to get out was told due to burnt toast! No telephone in room - nice to have in case of emergency The shower was in the bath but nothing to hold on to for getting in and out (yes I'm a pensioner!) - could do with a wall handle for us olduns No food was available whatsoever in the evening... not even a snack and nowhere nearby to go to ... assumed (wrongly) we would be able to get a sandwich etc at 7pm ...

Lovely quiet location with plenty of parking space available for this who drives and easy access areas for taxi pick up and drop offs. Gorgeous spacious rooms. Comfy bed make for a nice night's sleep. Plenty of tea and coffee & sugar choices. Decent amount of towels too. Only a 35 minute walk to station, 25 to city centre or just under 10mins to other in a taxi with a bus stop outside.

Confusion over check in time. Website and booking.com said 4pm. Welcome letter in room says 2pm. It should be the same across the board also I think 4pm is a little late for check in. It was a slight inconvenience for me. I waited nearly an hour before I could check in.

The open spaces in the lounge bar was an inviting space. The only staff member on shit was super attentive, informative, kind and friendly. The room was quite spacious and comfortable and prices of drinks were very affordable.

The car park is on the side of the building making it an uncomfortable walk in cold or wet weather to enter the building. There was only one pillow per person so extras in the room would have been nicer. The only mirror in the room was far away from any plug sockets making it impractical to get ready. Breakfast was a bit of a let down because the choices were not varied, and no fruit available which is what I was most looking forward to. Also no staff to be seen when we cam for breakfast until we finished eating and wete leaving.

The checkin at reception was efficient. The hotel was very clean and inviting and the directions to the rooms were extremely well signposted throughout the hotel. NB: Not sure if the hotel had a lift but getting to many of the rooms requires navigating a lot of stairs

Evening meal in the Restaurant: The service in the restaurant was extremely slow and it appeared that staff had to jump from one responsibility to another. ie the receptionist then became the bar person and then became the waiter in the restaurant. Took ages for our food to arrive. Breakfast Buffet: the breakfast buffet was also poorly managed, with staff being slow to replenish the food.

Welcoming and friendly staff. Comfortable beds with spare comfy pillow provided. Lovely breakfast with selection of cereals, fresh fruit and hot food. Plenty or space to relax in at the bar or the conservatory. Bar meals and drinks reasonably priced. Although set back from busy main road the hotel was very quiet. Within 25 minute walking distance into town through direct pathways away from busy road. Rooms comfortable and clean. The only downside was that our room was not made up the following day and when queried with receptionist we were informed they were cleaned every five days. We were only staying two nights so this was not a problem. We were also told to let reception know if anything else was needed at all. The hotel had a lovely feel to it and we enjoyed our short stay there.

My room was good and spacious, breakfast times were very acceptable, the food choices were adequate and the bed was very comfortable. All areas felt spacious but the hotel is on several split levels with no lift so that could prove difficult for people with mobility issues I guess. Access from the A14, with a Sainsbury's nearby, was very convenient.

During my stay of several days my room wasn't serviced but I kept it clean and tidy anyway! The restaurant choices were somewhat limited.

This is my 2nd visit. The location suits me to visit my sister who lives in town. Breakfast suitable for vegan.

I have now stayed in 116 and 117. On my first visit the corridor outside my room stank of smoke, quite possibly someone had stood by the fire exit but not outside. On my second visit i found the 2 fire exits jarred open and customers smoking outside. Far enough away it didn’t smell but it did bother me a member of staff had said they could smoke outside these doors and prop them open to save going out the front. I detest smoke, I smelt it with my window slightly open (room was very warm!) and this is a safety issue. Please don’t tell customers they can do this again. The lighting in 117 could be a bit brighter please but cosy enough at night time. Room was very clean, mattress comfy, duvet a bit too heavy… 🤷‍♀️

Very pleasant, clean, and fairly quiet hotel with a laid-back atmosphere friendly and efficient staff. Usual as expected for the room and mattress comfortable, which is always a plus. Plenty of parking spaces, 1 mile walk to the town centre for visiting cathedral, gardens and plenty of shops etc.

One evening meal was a bit hit & and miss, chicken kebab was cold meat wasn't what was expecting should be indicated as cold chicken as the style on menu was more like an open wrap with chips.

The dragonfly was easy to access from the main road. The parking is free of charge for guests. The hotel first impressions is that the outside is very clean and inviting. Lovely patio with lawned area and very relaxing. The reception is very clean and bright along with the bar and restaurant and also boasts a very nice conservatory for relaxation. The rooms are very comfortable and very clean. From the receptionist to the cleaners every member of staff was very polite and cheerful. I certainly will be using the Dragonfly again without any hesitation

There was absolutely nothing that I didn't like

Clean and comfortable, had a great nights sleep. Friendly staff. I was expecting a travel lodge experience but it was much better. Restaurant and bar available, didn't eat in the restaurant in the evening but we had the buffet style breakfast which was plentiful and tasty. It is close to a busy road but I didn't notice much traffic noise through the night. It was a warm night so the fan in the room was appreciated. Hairdryer, iron and board in the room.

Everything was good. It isn't close to much apart from Sainsburys but reception will give you numbers for taxi firms if you need, I used Uber.