Fancy building, comfortable bed

1. There is no buffet breakfast, which is disappointing 2. The breakfast menu is very basic, any cafe nearby may have better options 3. I waited 20min for the breakfast I ordered, I don’t understand why it took so long 4. There is no free parking. There is a parking lot downstairs but it’s Wilson parking it should be hotel parking instead 5. The lighting of the room is a bit too dark. When I woke up in the morning, the lighting made me feel like it’s still at night

good location

rooms a bit dark

Breakfast was five stars. The food was amazing, finger licking good. The staff is so lovely, everyone treated us with utmost friendliness and enthusiasm. The architecture is at times stunning, at times bizarre, so a bit of a hit or miss. The location is great and we walked to many museums in the national triangle.

I personally hated the lighting; but it is subjective. The corridors were dim and our rooms facing the atrium were even dimmer. Maybe it is a couples thing but for us as a family the ambience felt very depressing. The software— staff and service— was top notch for me; the hardware— room sizes, lighting, fittings, furniture— was a miss. There is of course beauty in uniqueness and nonconformity but generally small dim irregular rooms with awkward furniture is universally uncomfortable.

Rooms were well laid out, spacious and the bed very comfortable. The bathrooms well stocked, clean and the showers were hot and abundant. The hotel itself was unique, architecturally stunning and in an excellent location. The cafe downstairs did a very good coffee and breakfast was delicious. Really appreciated the hotels efforts towards sustainability and the use of environmentally friendly service and products.

Would have been good to have a swimming pool. Otherwise couldn’t complain at all.

We loved the design, architecture and atmosphere of the Ovolo, very funky. The staff were exceptional in providing friendly, helpful and accurate service during our stay. The food was creative, not fine dining and very tasty. It was our 46th Wedding Anniversary. When arriving in our room, a Happy Anniversary platter of beautiful little cakes and chocolates had been provided for us to enjoy.

We can honestly say there isn't a thing we didn't like from making the reservation through to our whole stay.

I recently spent a Saturday night at Ovolo Nishi hotel and was thoroughly impressed! The staff were warm, welcoming, and went above and beyond to ensure my comfort. The room was spotless, modern, and tastefully decorated, with an incredibly comfortable bed. The amenities were top-notch. What truly made my stay stand out was the exceptional service. From check-in to check-out, every interaction was seamless and friendly. Highly recommend Ovolo Nishi for its outstanding hospitality, comfort, and value. I'll definitely be back!

Everything was perfectly there.

The interior design of the hotel is worth the price of admission alone. Really enjoyed the ambience however there were a number of disappointments. Asked at reception if we need to book for the Restaurant and they said "no. It's a week day so just walk in.." .... it was full. No problem...we went to the Parlour which was great! Hotel Nishi parking was full.. mmmm is it ever empty for guests...felt like a the usual Hotel rip off... Vegetarian every meal??? Nice to know when booking for the 95% of us that eat meat.

See above

We did not have breakfast but dinners were excellent. The location was perfect.

Service could have been improved by replacing used items on a daily basis, for example tea bags and milk until we requested ourselves. Coke drinks were not replaced neither was the milk. Also vanity items in the bathroom.

We always love the Nishi. It has a very cool lobby and bar area and is a great location (a walk to town and the lake). We had a cosy room which are small but have what you need. Last time we stayed in a larger room which was nicer (you get what you pay for). The lollies at reception and the bike hire make it even better.

It was the best experience from the moment I walked through the doors. You walk through the most comfy inviting bar/cafe area to get to the reception desk. Check in was very smooth with free sparkling wine on arrival and a complimentary lolly bar. The room was amazing with a free mini bar and other free facilities you can order to your room. The staff were all so helpful and friendly, and the bathroom, bed, lighting and ambience was curated perfectly. Although the room I had was small, I felt so totally at home but also luxuriously pampered!

Nothing!