The room was comfortable and spacious. The bathroom was big, the shower a real joy to use. The staff were helpful and professional. For example, I asked for two single beds instead of a double bed; my request was granted. In the room, there was milk, coffee, tea, dishwashing liquid, etc. When I asked to replenish some of these, it was no problem. The public transport connection to the CBD is very good. Mascot station is only a few minutes' walk away. From there, one can take the train into town. The public transport connection to the airport is very good. One can either take the train from Mascot station or the bus (350 or 420) from a stop that is halfway between the hotel and Mascot station. There is a big supermarket near the station where one can stock up on food to prepare in the hotel room. There are also some restaurants nearby. They are not cheap, but affordable.

Quiet generous sized room with great shower and good facilities such as mini kitchenette, dining table, couch, comfortable bed, block out curtains. Only a short walk from Mascot Station which is only a few stops from Central Station (Sydney City) and close to domestic airport. We found it was good value for money as we paid $174 when booking months in advance. Lots of food options close by.

There could have been more signage from the street for people accessing the hotel on foot after arriving by train. There was a small full cream milk 200mL in bar fridge but no tea, coffee, sugar so make sure to bring your own or purchase from near by supermarket

The room was quite large, very clean and had all the amenities we needed (washing machine, dryer, kitchenette). Although close to the airport, very little plane noise was heard. The hotel is very close to the Mascot train station which made transit between airport and hotel very easy, even with large luggage (5 min walk from station to front desk). This train also runs directly into Central, making it easy to get to other places in Sydney. There were lots of food options close by as well as a supermarket, a very nice area overall.

Pricing is a little expensive, but alright for the quality of stay.

Only 5 mins walk from mascot stn and a quick ride into the city centre and connecting trains, light rail, buses etc at central stn. Apartment was huge w a separate bedroom and bathroom, bigger than my space at home. It had a kitchen w a proper oven, microwave, full fridge/freezer, dishwasher, utensils, plates, basic cooking equipment, more than I needed but would be fabulous for a family wanting to stay in Sydney but not pay ridiculous accommodation prices. I was looking for the kettle but found a washing machine and dryer instead, another bonus for longer staying travellers. Staff were extremely friendly helpful and even let me check in when I arrived in the morning instead of making me wait till 3pm as the room was already available! Five minutes walk to a full size supermarket, convenience store, heaps of takeaway/cafe options and a gym just across the road. My third stay here and I'll be back whenever I'm next in Sydney.

It was a bit noisy on the floor above me, like someone was running up and down the corridor, maybe they didn't know there was a gym on level 1!! people also banging doors and cupboards and speaking loudly in the corridors..

Close to the airport, public transport and surrounded by alot of food venues, and supermarket, as big foodies this was great and great way to keep costs down on travelling around sydney. The staff went well and beyond to fix technical difficulties we faced with the air conditioning unit in our room. The staff were all super friendly, honest, helpful and most of all built a relationship with us during our stay, remembered and even followed up to ask if we enjoyed the events we were attending and the areas we visited plus recommended ways around (directions and best way to travel) and food places. We absolutely loved and appreciated that our room was ready 5 hours early so we didn't have to continue to lug our luggage around with us, and the extra hour late stay meant we spent our Sunday morning enjoying a couple of coffees in our room not rushing around before having to leave. Was comfortable enough that we were calling our hotel room home whilst we stayed in Sydney 😊

Air-conditioning system was temperamental, thankfully the staff were amazing and were able to override and correct it to make our stay comfortable. The people in the room next to us with the other balcony invaded our privacy alot which made us uncomfortable to sit on the balcony and enjoy the bustling atmosphere and watch the planes and just quietly enjoy our coffee and quietly talking about what our plans were and working out the transport for our days plans.

The apartment was fair sized, with all kitchen and laundry amenities. Well lighted, sound proof. Plenty of utenils. Location close to bus stopand Mascot train station. Airport shuttle is a big advantage.

We stayed for 3 nights, not once was the apartment cleaned. We were cooking and specifically requested trash to be removed, as it creates bad odour. Yet this wasn’t done. But the reception staff were polite and helpful. Little far from the main attractions, hop on and tours stop at Central.

We arrived at the hotel after a 10-hour flight. Check-in was a breeze - the desk staff were courteous, professional, and efficient. Our room (really a spacious, fully equipped, one-bedroom apartment) was an absolute delight - full kitchen, washer/dryer, excellent wifi, dining table, comfortable couch and chairs, large separate bedroom, sound insulated, large bath, and clean. The building has a Japanese teppanyaki-style restaurant. The metro station is just a block and a half away and is surrounded by restaurants, convenience stores, bakeries, cafes, etc.

The balcony/lanai needed cleaning.

The apartment was huge and excellent value for money. Staff were friendly and helpful. Room was very clean. Good location for airport and good cafés nearby. The building is a little tired with worn, smelly carpets in corridors. Small lift from Bourke Street was broken, worn furnishings in the apartment. Unable to open door to room so we were given a different apartment. The beds were very comfortable bur the sofa was not. Some information/instructions on how to operate the room lights when given key card would be useful, particularly for jet-lagged customers.

Close to airport, and the shuttle bus service was super organised and easy to get to and from the international terminal. Room was spacious and comfortable with microwave, kettle, toaster and basic cutlery and crockery. It has opening windows!! Yay! So fresh air and a view directly onto big leafy trees, it was so nice. The Japanese restaurant downstairs is good, have eaten there several times and always nice, but only a few minutes away is the Mascot Central shopping area with loads of restaurants and a big Woolies supermarket etc., as well as the train station. Couldn’t really want more, will definitely start here next time I’m transiting Sydney

Morning bad! Everything was wonderful.

Location to Mascot station. Able to not drive which is great. Having restaurant on site.

As a family for 2 nts to park a car we didn’t use. We had been night before staying else here with complimentary parking so $80 extra on check-in would rather have put towards food. Last year I stayed and check-in was prompt. Do not know what was happening during our check-in but we watched 3 others promptly be attended to and nothing for our inconvenience waiting over 15mins was offered? No acknowledgement of maybe even discount the carparking just lack of eye contact and hope we aren’t noticing the delay (it wasn’t even busy we were the 1st to arrive?) I want to return for our next event but the engaging prompt service at Reception I remembered last year was not there on Thursday 7th November?