The hotel is very central, close to nice restaurants and shops, loved the area! We travelled from Europe with family and booked two rooms to celebrate NYE in Sydney. Unfortunately we arrived two days late due to flight cancelations but the hotel kindly agreed to move our 5 night bookings without any charge which was a relief. The front desk team was super friendly, smily and welcoming throughout our stay. We loved the breakfast and the general feel of the hotel. Our rooms were great, nicely appointed and decorated. On NYE we found a complimentary bottle of wine in our room which was a lovely surprise, thanks again. Also, special thanks to Sharon who was so accommodating and helpful. Sharon helped us on a few occasions and nothing was too much trouble, she's a great asset to the property. We'll be back!

We had a fab time at Hotel Indigo! The hotel was very clean and comfortable and in a great area for our short visit to Sydney, with public transport and lots of shops and restaurant just a short walk away. The included breakfast was also a great bonus, we weren’t intending using it much outside of a quick coffee every morning, but we were pleasantly surprised to find a nice selection of continental options you could help your self to, as well as some hot options like cheese toasties and ham & cheese croissants that you could order along with teas, coffees and iced coffees. It goes without saying that the staff at this property are a big part of why it’s so great, everyone we spoke to was so friendly and went out of their way to be helpful, from local food recommendations to allowing us to keep our room on to shower and change before our flight, they were exceptional and really made our trip!

There wasn’t anything not to like, but if I was being really picky, our shower over the bath could have been scrubbed a bit better and it did have an awkwardly positioned tap that struck out quite a bit and did catch my leg a few times.

Love this hotel. Right in the middle of Kings Cross with such close proximity to great restaurants and so close to the Kings Cross Station for easy access into the city loop train. The design element is also worth celebrating with the room being so well designed from both a practical perspective (making use of every space) and aesthetic perspective (the furniture, benches, even mirrors / lighting all has a design element to it). Front desk was also incredibly helpful and checked-in directly to see if there was anything they could do / if everything was to standard etc; so the perfect place to stay (for this kind of space - eg. if you don't need cooking area or bath but do need a decent shower and coffee / tea etc).

Style of the rooms and hotel in general. The vibe was rich and luxurious. Breakfast in the morning provided great options. However, the tea wasn't the best :( The 24/7 concierge provided great options

TVs, although they had the setting for netflix and YouTube, didn't allow us to use these features . Even if we had to log in to use them, it would be preferred The mini bar prices and options were a bit pricey, and I would have liked an option to provide basic over the counter medications

Location, beautiful room, harbour view & friendly staff.

The staff were really lovely and accomodating, communication was excellent leading up to my staff. Room was so clean, towels incredibly luxurious, the bed was incredible. You're in a really great location but it's not noisy. I also loved the eco-approach to the hotel with minimal excessive waste and an encouragement for guests to be the same.

Some basic cutlery in the room would've been great- maybe I could've phoned reception for it but I didn't think to do that.

This was my first time visiting Sydney. The hotel was beautiful. The staff were very helpful and always had a smile on their face. Breakfast included was not really what I expected but I guess that’s what happens when you book through third party. I will get it without breakfast next time as cereal and toast isn’t my idea of breakfast when on holiday. Otherwise the location was perfect for where I wanted to go and it was a very clean and quiet hotel

Breakfast included options.

I can't recommend this Hotel enough ! We were having a family emergency and the staff were absolutely exceptional and so supportive. We had to extend our stay twice and they accomadated all our needs wonderfully and without any stress. Over and above the hotel is perfectly situated. It has a comprehensive gym ,is close to the train station, and loads of eclectic coffee shops and restaurants.

The staff was amazingly nice, the room was very comfortable, functional and spacious and the bed was super comfy. Location was awesome, just a few minutes walk from the Metro and bus stops and with a straight walk to the city centre. Really liked the breakfast as well - it was good, easy and filling enough. Truly a gem!

Nothing - everything was brilliant

Comfortable, modern hotel, handy for busses and trains.

No separate bathroom. Shower and toilet were in frosted glass cubicles which opened onto the workbench and the rest of the room. OK if you travel alone but could be awkward if you have a travel companion. Hotel had difficulty refunding the security deposit taken on arrival. Took several weeks and e-mails to sort out.