Spacious room in good location with all we needed.

The most disappointing feature was that the room was advertised as having a coffee machine. However we were supplied only 4 coffee pods to last two people seven days. This less than generous approach was a black mark on our stay. It was then made worse when we discovered that the pods were unusual and could not be purchased at any of the local supermarkets. We also had the misfortune that as a mature couple they placed a young family with three screaming children in the next apartment with common entry right next to us. The children played and screamed right outside our door for hours on end each day even bouncing balls off the door to our room and made our days miserable.

The room was perfect for what we needed.

Ensuite has black mould in the shower. Not a huge amount but enough to notice straight away. We left the room for a hour leaving the heating on as it was extremely cold but when we returned the heating had been turned off but housekeeping. I do understand you wish to save on electricity but we paid over $600 for two nights to stay with you so I think the electricity would be covered in that amount for us to be comfortable and warm. This is not a negative and we will 100% be returning, just some feedback for housekeeping.

Apartment was big, included a kitchenette with full size fridge, bathroom clean, loungeroom and bed were comfortable. The apartments are down from the road so there's little to no road noise. Balcony off the living area with table and chairs. Aircon in living room and bedroom. Staff were super nice and helpful. There's a bucket in the bathroom which they would like everyone to use to catch the water in the shower while it's warming up, great idea 💡. The local Chinese around the corner had good food. If I stayed again, I'd probably find somewhere else to eat brekkie besides the Powerhouse Hotel across the road - it cost $35 for a continental breakfast with coffee.

Nothing

One thing that didn't make sense to me was that I could pay for the accommodation online using my card and there was no need for me to be physically present to sign it, but once I got to my accommodation, I had to physically sign an agreement to pay for any costs/ damages/ etc that may be caused during my stay. Why does one payment (for the accommodation) not need my signature but another payment (the guarantee to pay for damages etc) need my signature?

Immediate impression was very, very good. Everything was clean as a whistle and all the rooms and facilities were in very good condition. The beds were nice and comfy and the kitchen and bathrooms had been recently modified to a very good standard. Overall, we were very impressed and after a few bad experiences with air bnb we reckon this was such a good experience. Oh, and the staff were very helpful and polite and were a pleasure to deal with.

There wasnt anything we didnt like about this accommodation, it fulfilled all our needs.

Upon arrival we were given two rooms upstairs. Unfortunately my mother could not use the stairs to asked for another room. This was not an issue at all for the staff and were happy to move them to the ground floor.

The stairs on all apartments to even get to the ground floor apartment. They were large steps. Would be good if you could make them 4-5 smaller steps rather than 3 large ones. Other than that the accommodation was perfect.

Spacious apartment for our adult family. Beds were comfortable and the apartment provided everything we needed.

it was raining and it was hard to see the apartment numbers when i drove in at night.

This location is truly exceptional, featuring immaculately clean rooms that create a welcoming atmosphere. The staff members are not only superb but also incredibly attentive and ready to assist with any needs or questions. Their friendliness and willingness to help contribute to an overall outstanding experience.

Location is in a quite street away from the main highway so it was quiet. The room was clean and the linen fresh. There was a real fridge for our needs. Wi-fi worked and the tv was easy to use. The buildings are relatively new and in good condition. We were so relieved with our choice after other stays in Tamworth.

Not much. Everything went well.

we loved the place it was clean and tidy we ordered a cot for a 1 year old and it was placed in our room all made with sheets , also the heaters were on ready for our arrival this is a place we would stay again for sure . 10 out of 10

nothing it was perfect for our stay