My room was large, modern and comfortable. The restaurant served great food and a scrumptious breakfast (chosen from the menu) was included in our room price. The staff were friendly and the location was very convenient. We enjoyed our stay very much.

The room could have had a few more amenities, such as a mini-bar, a couple of biscuits to have with a cup of tea, a bathrobe and a few more toiletries (shower cap, cotton buds, make-up remover pads). Another towel rail or hook in the bathroom would have been useful too - perhaps aesthetics triumph a little over practicality there.

The room, facilities and location were great and perfect for our stay. Also the breakfast was great. As someone originally from Tassie, it's nice to see a hotel that has the facilities and quality you want without being overpriced and dated like many other options in Launceston.

Nothing major but you have to book for breakfast. I have never had to book for breakfast as a hotel guest at any hotel ever. Although there was a brief message to say you need to book meals I thought it was referring to dinner. We arrived late in the evening from London and they said there would be no breakfast available for us. Luckily we went down in the morning and they slotted us in.

I absolutely loved the gymnasium. it as a highlight - well equipped, clean, with a good range of equipment to use and compact, clean and easily accessible. The location adjacent to the botanic gardens was a bonus, as was the easy walk to the main shops. Rooms are spacious, well equipped and ours had a lovely view.

The room had some dust on the side walls so needs to have a general clean. The beds were large but too soft for me personally. The white fabric curtain in our room was torn so needs replacement if that is an option.

Good location, easy to walk to places. Lovely bathroom and provided amenities. Comfortable bed. Lots of space to put things down and the separation between spaces was really nice. Felt quite clean and had tv in bedroom. Breakfast was decent, and flexible in timing. Staff were nice when serving breakfast.

The plug next to the bed is not above or across from the side table so plugging in anything required you to move the side table to put it in then move it back. Not a big issue, but one to note if you aren’t that able bodied to move stuff around. It is quite modern and industrial feeling, so if that’s not your thing don’t stay here. It took me longer than I’d like to admit to understand to use the room card on one of the elevators to then press the floor button. I would like to have been told this by reception when checking in so I wasn’t getting frustrated. In general receptionist was there but didn’t do a whole lot unless asked. Better posted signage for entering the limited parking/ drop off to the building would be helpful.

The staff at the front desk from beginning to end were superb! I have to also single out the restaurant for many reasons. The staff also were so kind, inviting and helpful. I am vegan and it wasn't obvious what options would be available. They catered for me each morning at breakfast so well. Highly recommend the big breakfast (veganised). The ingredients so tasty and so fresh. I wasn't aware when booking that a gym was available - that's an added bonus.

I would like a toaster and maybe some more utensils e.g. plates knives forks - just in case you want to have something in your room.

We stayed here for 4 nights and loved it! We enjoyed going downstairs and having cocktails and entrees, we had dinner 1 night at Diverge and ordered the scallops for entree and curry for mains and we would go back for both of these dishes - to die for. The location was fantastic, the city park across the road, with plenty of cafes and shops around. The staff were friendly and kind. The room was large and comfortable.

We felt the restaurant was trying to kick us out one night, the server asked us to hurry up when ordering cocktails and the kitchen turned their lights off. Loved the cocktails and food though!

We had breakfast is the Diverge restaurant and it was delicious. The room was very modern and the bed was super comfy. We had a comfortable and quiet stay here.

The hotel has four (4) Chargefox EV chargers which was one of the primary reasons for us to stay here (as EV charging is quite scarce in Launceston. We found that non-EV cars always park in the EV spots. We were fortunate to get one on our first night but the second, no chance. Upon asking the hotel we were advised they do not discourage people from parking there. This is very disappointing as this is the only way our vehicles can "refuel". I've written to the hotel manager to see if this can be changed but if you have an EV and are staying there or intend to charge there, beware as there is a high probability you won't be able to.

Lovely modern and industrial designed hotel. From the outside it does not look like that much but inside it is elegant and moody:) Servicing of the rooms daily is great and there is even a guest laundry onsite and parking. The option of a room with lounge or something might be nice - but I do not believe this exists? It is a boutique 5 story luxurious hotel room in pretty much the heart of everything. No real views to speak of...but the rooms, bathrooms and hotel common spaces modern, clean and classy.

A bigger room option.

Beautiful modern rooms and great layout. Hanging space provided a great space to hang large jackets to keep them out of the way and having 2 sides allowed us to have a side each for our coats. Electronic do not disturb or cleaning required sign was a nice addition, did not need to worry about moving dirty signs around or having the sign fall off the door. Would love to see this is more hotels.

Not enough car parking spaces. Had to do a couple of laps looking for a spot as to not have to pay for parking next door.

The service by the lady at reception was EXCEPTIONAL. I was recently out of Hospital after a serious illness on a walker with my best mate coming on my first business trip since my release from Hospital just to help and keep an eye on me . But as I said your lady at reception although busy was able to provide EXCEPTIONAL Service to both myself and best mate. I am a Professional Person and will be staying at Verge every opportunity And the Cressy Steak aas excellent . Rooms terrific & spotless Great bathroom All Staff terrific ANDREW WRIGHT AVAA Certified Practising Valuer No 192. Life Member AVAA. [email protected]