Breakfast n/a. Staff greeting & welcome absolutely AWESOME! Staff overwhelmingly nade me feel i was important! Personally showing me to my hotel room upstairs, & even offering to go to the car oark to assist with my belongings! I could have been @ the Hotel Windsor or the Oresidents suite @ Crown Casino ! Fabulous service which made me feel like a Princess !! The large relaxed garden & in door dining rooms were vert very popular & all staff extremely attentive, polite , extraordinarily professional !!!!! 12/10

The view from my window - industrial air conditioner but its a necessity or business . The friendly Pigeons were cute & amiable & delightful!

The location was great. I was attending a function near by so I was able to walk to the function. The staff were friendly and helpful. There was good security at the property. The room was clean and generally comfortable.

There was only a sheer curtain in the bathroom /toilet .There was no other blind or heavier curtain to maintain privacy. Yes it was on the first floor but with the bathroom light on in the evening anyone in the properties across the road could possibly see into my bathroom. I did not feel it provided enough privacy for me.

It was an excellent location. The room was quite large and spacious and I booked it at a rock bottom price during a peak season. They can get away with charging a lot more than what I paid. They warned me about the noise on a Saturday night but to be honest I felt the noise wasn’t too bad where my room was positioned. I feel asleep within 10 minutes.

The rooms could do with a refurb, but I was quite comfortable and it was so cheap that I wouldn’t expect the suites to be new anyway.

We came to see a band, so it was great to be able to stay at the same place. The room was lovely and clean and bright and had everything we needed, it also had character and a great beach view. The meals were great too.

I had contacted the property twice to ask if early check-in or late checkout were available, but received no response.

Location was excellent and locals were very friendly.Staff were great and very helpful.

Unfortunately the food in the bistro was cold so only dined there the once .We understand it's a hotel but would have loved a microwave to heat up food or access to a microwave even.

Situated in the heart of town, with beautiful balcony views, the Barwon Heads Hotel is a great place to stay a few nights. Plenty of space, comfy beds and shower, and a fully functional kitchen. Downstairs; sports bars, live music, delicious meals and beverages. Staff were helpful and attentive.

The room was clean, the bed comfy, the shower hot + I like the added security of the wing I stayed in being secured by a locked door. There was access to the bistro downstairs and the staff were polite and helpful. And the beach across the road was great for a walk before I departed.

The furnishings were a bit tired.

Quiet and convenient. Comfortable bed. Great location for beach walks. Great restaurant in the hotel. Excellent food. Excellent service. Comfortable & large room.

Room was good, but a little dated. Uncovered parking, but secure.

Quick overnight getaway 2 adults, 1 teenager and 1 11 year old. Room more spacious than expected, nothing fancy but clean, comfy beds, full kitchen, ceiling fans. Great balcony looking over the beer garden with full views of the Barwon river. Fantastic value for what we paid. Easy check in/check out.

Nothing.

Very handy to beaches & cafes. Food was great very helpful staff. Over all we enjoyed , we werent looking for the Ritz ! A popular spot with locals too

Was a little noisey traffic wise.but hotel warned prior it can be sometimes which was good of them.