Great facilities. The pool, sauna and steam room were excellent, and this was an attraction when booking. Excellent value for money compared to other CBD hotels. You pay a lot less for similar facilities you receive in more expensive hotels

Loved our stay. These things are really minor, but they could be easily addressed, in which case I would rate this place as awesome. Housekeeping could lift their game a little. Have stayed twice recently in different rooms, and the showers could do with a little attention. The eggs and bacon also wasn't the best. Breakfast is served in restaurant that serves South East Asian cuisine, and the bacon and eggs seemed to have a slight taint from these flavours. Not the end of the world, but enough to turn off a child from eating them. It might have been a one off though.

Good location, easy walk to RAC Arena

Room was booked for 3 adults (2 x twin beds) but was not set up for 3 people - 2 pillows, 2 towels, 2 glasses etc.. Valet parking is very confusing. Rang the hotel before to confirm that parking was available and was told to access valet parking via Shafto Lane at the side of the hotel. There was no signage and no staff around to help. Was eventually told to park on the footpath of the narrow street, leave the car there and organize the parking at check in.

Great location. Very clean. Rooms were well appointed.

The price was a little too high. I asked for some skim milk to be bought to our room as I can’t drink full cream but they didn’t have any even though they provide it with the breakfast service. It would be a good idea to provide alternative milks for in the room tea/coffee. Something to add to the booking system so it can be pre arranged. Breakfast was ok but the room was freezing so once you sat down with your hot breakfast it would be cold within seconds.

The staff were helpful and friendly. They made the first experience through till the last comfortable and pleasant for my family. We felt considered, supported and not condescended. Eg our booking on booking.com gave us 2 rooms on different floors but upon seeing our family of 5 with teens, reception/check in staff was considerate and offered option to have 2 rooms on the same floor. This extra step to offer options for our decision making helps plenty and immediately made us feel the hospitality of the place. The cleanliness and general amenities provided in room ,met expectations. Thats better than some other similar category hotels I’ve stayed in Perth.

Breakfast area was dim.

We drove around the block several times looking for where to park to check in. We ended up having to call the hotel and were told to park in a side street which involved parking partly on the footpath.

Breakfast was excellent and witha lot of variety. The location was perfect: it exceeded our expectations: very central, but out of the central noise, very conveninet with the car while as 2 minutes from the motorway to go both north and south of Town, just 1 minute from the RAC Arena (there was the tennis united cup which was a very nice surprise) and tomove ariund Perth we vere walking distance to 3 different cat bus. also car rental is 5 minutes walk and the airport train other 5 minutes walk

we stayed there 3 times and tried both the deluxe and the standard rooms. the standard rooms were quite dusty. I had to clean myself before being able to put mu clothes on the shelves

We stayed for 4 nights. The hotel was in a great location, central to everything. Good sized room- we chose the standard double. Modern room and bathroom with waterfall shower and hand held options Room keys are wooden Quiet Pool was a good addition Good sauna and gym facilities

The shower screen was not wide enough so the area outside shower was always wet regardless of whether you're using the rain shower or hand held. Be sure to ask for extra floor mats. Air conditioner was noisy at the lowest fan speed As the outside of the room ( hallway and lifts) is air-conditioned, there appeared to be a permanent suction/vacuum sound outside our room door. Pool was not that big. Husband felt there wasn't enough seating to support the volume of patrons.

Location - close to restaurants, train station etc. Easy to get around.

I booked through Booking.com & opted to pay extra to upgrade room for extra fee. I have asthma & apon arrival I was allocated a room on L16. Please . After putting my luggage down I noticed the dust in the air was very thick. You could literally see the dust when i opened up the blinds. There were clumps of dust in wardrobe etc. There were lots of scuff marks on the walls. This was upsetting after flying in from Sydney & having high expectations. I went down to reception & spoke with a fantastic female staff member who apologised & swiftly changed my room to L23. The second room was very clean & the air was clean.

the breakfasts are great. very good selection and the quality is high. the staff from valet to reception to restaurant are friendly and courteous and so helpful. we look forward to returning again. we liked the gym facilities.

we have stayed previously and appears some wear and tear has occurred. the seating in the bar areas are stained. we enjoy the food from miss mi is for dinner unfortunately closed for dinner this time.we had a bit of a mix up with our rooms at check in but that was handled as well as could be by staff. this did not detract from our exoerience.

The bathroom was very spacious, with a big shower. Good that the shampoo and conditioner were not in tubes, an environmentally friendly choice. Spacious wardrobe. Very good location, shame that they don't offer in house parking. However, you can park at a garage nearby. Lots of bars nearby and within walking distance to the CBD shopping area.

The room was not as spacious as we thought. It had two double beds but I don't think they were a double, they looked more like king singles. The breakfast was ok. Lots of quantity but not much quality. We went downstairs at 9am and lots of things were already gone. Maybe they should keep an eye and refill as things get taken. The carpet in the hallway needs replacing, it was dirty especially in the elevators area. The receptionist that served us at check in didn't seem to know what was happening when I said I had requested an upgrade online (breakfast).