The woman at the reception Abi, was wonderful!! She upgraded us to a suit for our 25th anniversary when we weren't pleased with our first choice. The room was bigger, it was pretty clean and comfortable. The location was perfect!! we enjoyed being close to town, Elizabeth Quay, and Kings Park - all within walking distance - which was a wonderful surprise.

The room we booked did not meet our expectations - it was small stuffy and did not match what we saw online. The breakfast was very minimal and we had to pay extra for little things like Hot chocolate and Orange Juice which I found to be weird.

Sensational! 100/100. I usually stay at the Hilton. They recently raised their prices by about 40% and wouldn't budge, so I found you and ended up in a better hotel at a much better price. Staff were all marvelous. Personable and sincere--not just putting on an act for show like most hotels. I really enjoyed everything about the stay and slept better than I do at home. Wonderful bed, quiet, clean, well-kept rooms and beautiful ambience throughout. Terrific breadfast menu, PERFECT Eggs Benedict, GREAT coffee and all the staff were wonderful.

Nothing whatsoever.

The Breakfast included made up my mind to choose the Terrace vs other Accomodation in the area. The Staff were great, very helpful and the reason why I will choose and stay at The Terrace again.

The Tv in room 12 was hopeless. I had to keep re- setting it every night .

Room was spacious and comfortable. Included breakfast was great and ability to eat at the restuarant/bar for dinner was handy.

The fact the widows are covered with privacy screen (I assume to prevent overlooking office buildings looking in) prevented opening up and letting in natural light in the morning.

the bar guys were very kind and helpful Comfy clean rooms.

The bejaviour of blonde hair girl at bar. She was very rude and she didnt want to ask our order for breakfast. They said ala carte menu with INSTANT cafe🤣 Even at the 1st day ahe forgot to put the starberries on top. She disnt say sorry. Rhe blond hair waitress gave on the 2nd day very bad caffe when i ordered a paid one. He didnt respect us, as hotel’s guests. we waited more than 30 minutes for just notics us… We can say kind kf self service breakfast. very poor choice of breakfast The desktop was bit dirty in room

Spacious and beautiful decor in a central location

Staff seemed a bit stressed this visit

Location was great. Everything was as most people would expect.

These are personal things so will not be relevant for most people. I like a shallow almost flat pillow but here they were very high and uncomfortable so were unusable by me. They could not offer an alternative when asked so l had to use a towel inside the pillow case instead. They have very small tea cups so l had to brew up twice when l wanted a drink. They might look pretty but I’d prefer a mug or big cup. I didn’t ask if l could get one.

Very clean & comfy

Look old and freaky

The style and interiors were comfortable, many things were included in then price of the room which made staying convenient.

The campaign were a little bit like "a box of choclate -you never know what you get". I stayed long enough to stick to just one breakfast menu, and it was every day a different set of what you order and extras. The option of environmentally friendly room service created some problems and did not quite work as advertised, so it is worth asking what it means not to leave it as it is. Some rooms do not have windows you can open and the glass was such that you merely see what's outside, so if that is important, better to ask beforehand.

I arrived Sunday night around 8 pm. From the moment I arrived the staff were friendly and accommodating. The room was clean and tidy. It was well appointed with a great bed and the bathroom is really classy with gold fittings a large bath tub and big overhead shower. The room has a big wardrobe with a safe, iron & ironing board. There is a large tv.

There were a couple of things that I would like to mention... I couldn't get local tv channels on the tv. There were no instructions in the room to show how to operate the tv or the safe. Also the power for the kettle wasn't working in the cupboard where the tea & coffee are kept so I had to plug the kettle into the power point near the floor.