The room was big, clean, with great AC. There was an ironing machine and also a hair dryer. The breakfast was amazing and huge, from fruits to salads and everything you would need. Paid underground parking with 20€ per 24h.

The staff was strange at the check-in, the guy with the curly hair acted superior, like he was giving me the room for free and warned us that there is a big fine if we "destroy" the room and asked for my credit card information to be written on a paper. This was unnecessary. Also, in the 3 days I stayed there, the room was not cleaned even once, we were left without toilet paper and shower gels from the first night.

The bed was really comfortable. The bathroom was also okay. I liked that there were toiletries. But the best thing was the breakfast! Awesome variety of food, fruits and drinks (you could add only honey at the station with the tea).

The carpet was worn out, old and dirty. There were stains everywhere. It would’ve been much better if the floor was wooden or tiled even. The curtains were also old and a little upgrade in floor and curtains would increase the value a lot!

Absolutely everything was amazing. Room was clean and beautiful, the staff were very helpful, dining room and breakfast were tasty. I would definitely book here again with somebody. I slept very comfortably and thoroughly enjoyed my stay.

For me as a solo traveler relying on public transport, getting into the city centre was quite cumbersome. It involved a 10 minute walk to a tram station and getting the S-Bahn, which is fine in daytime but when it got dark I wasn't the most ideal walk for me. Very much a personal, situational thing for me.

Good room with excellent facilities, good bed, bathroom was also nice. Kettle in the room and a small bottle of mineral water (in our case it was empty, but that was probably just a misunderstanding). Nearby is a gas station with a small shop, McDonald's. Good hotel, I liked it and it wasn't extremely expensive either. The hotel also has a wellness center, restaurant and fitness center.

The soda and tea were not replenished, but that was just a detail, it was fine here. Parking is annoyingly expensive, but that's apparently standard in Vienna.

Rooms ste comfortinle snd clean Staff very friendly Breakfast very good, variety and delicious food

Location of hotel good, but not so good with traffic conection to the city center- if You want to use public transport , its complicate to catch bus plus 2 undergroung linie

The room was clean and comfortable. Excellent breakfast with many options. Bar open until 23:00. The check-in was quick and straightforward.

No hairdryer in the room. The staff at check-in offered garage rental and claimed there would be no free parking options potentially available in the vicinity. In reality, parking in Vienna is free on weekend.

Properties clean & up to date. Location was a little distant. Managed the bus fairly good. Was disappointed that the hotel did not offer a lunch menu or dinner menu. We always had to outsource to a restaurant or MacDonald’s. Don’t care for MacDonalds on a regular day was not impressed by that

No restaurant, asked to purchase coffee & ended up paying for the full breakfast meal ($19 euros each). Asked for a refund and was denied, so we were forced to have breakfast & only one of us liked coffee. language barrier seemed to be a problem. This only had the bare minimum, out of almost every thing at the time. we arrived 15 minutes before they shut down the breakfast menu.

The hotel is located in a quiet and non-crowded area, with a nearby bus station and a tramway station just a 10-minute walk away, making it easy to get around the city. The breakfast was wonderful and had everything we needed. The rooms were clean and spacious. The staff was always helpful and ready to assist with any reasonable requests. We especially loved the comfortable bed and pillows – we slept very well. Having a bathrobe and slippers available was a big plus for us.

One minor detail we noticed was that the shower glass wasn’t perfectly sealed in one corner, which caused some water to leak onto the bathroom floor during showers.

PLAZA Premium Wien is a beautiful hotel, perfect for a stay in Vienna! The room was very spacious, modernly furnished, and exceptionally clean. The overall atmosphere is warm and comfortable, making the stay truly pleasant. The location is great, and the value for money is excellent. A strong recommendation for anyone looking for comfortable and high-quality accommodation in Vienna.

However, we were not satisfied with the lack of friendliness at the reception, which left a weaker impression at check-in. Also, we found it concerning that the hotel takes debit card details as a security measure for potential damages – there are more appropriate and secure ways to handle such situations without retaining personal banking information.

The room was exceptionally comfortable, featuring a pleasant and inviting atmosphere along with all the essential facilities. In the morning, the breakfast buffet exceeded expectations, offering a generous selection that included fresh fruits, pastries, hot dishes, cereals, and a variety of beverages to suit different tastes.

The air conditioning was not effective enough—despite setting it to 17 degrees, the room remained a bit warm, which affected the comfort level, especially at night. Also, when we requested additional drinking water on the second day, the staff informed us that water was only provided once, which was a bit disappointing