I travelled with my 17 year old daughter, we had a warm welcome on check in, the room was stunning, beautiful bed, and a bonus of free mini bar.

The hotel bar staff was very dismissive of me…there was 3 staff and when I approached the bar, not one of them smiled or even acknowledged me, it wasn’t until the manager got to the bar, when one of the men said in a unfriendly tone, that I would be waiting at least 20 minutes before anyone would even come to our table, and even if we ordered we would be waiting a very long time, as a female traveller with my daughter I felt uncomfortable and upset, and he was right as no one came to pur table, I paid a lot of money for our stay and I found this shocking service in such a beautiful hotel, we stayed 5 nights but didn’t go in the bar again. I did let one of the reception staff know as she could see I was visibly upset and she took my name and room number, but I heard nothing from the manager

Great staff. Great location. Quiet, comfy, spacious and modern room (smart tv, electric blinds....). Superb bedding. Complimentary minibar with quality items (may depend on the room you book). Bathroom is spacious and well equipped. The entire place is spotless. There's an attention to detail in all aspects of your stay. A truly great experience overall.

The below are small aspects that could be made better, not deal breakers in any way. Nespresso coffee machine in the room is great but it would be even better to have more sustainable options than non reusable coffee pods. The room could be made even quieter with an added door strip, there's a tiny gap at the bottom that does let in some noise from the hallway and some tiny amount of light (the room is overall quiet, just something that could be easily made even better).

The Leo Grand was a lovely modern hotel inside a beautiful old building. It was is a superb position, we had a view of the church from our room. It was within walking distance to all the attractions in Vienna. The room was very beautiful and the bed was comfy. The staff were very attentive and friendly. I would most definitely recommend The Leo Grand for a short trip to Vienna

A lovely room with a view of the cathedral, very welcoming staff, a great atmosphere of friendliness and professionalism.

Nothing

I recently had the pleasure of staying at The Leo Grand in Vienna’s First District, and it truly exceeded all expectations. From the moment I walked through the doors of this stunning boutique hotel, I was immersed in its unique blend of historical grandeur and modern flair . Location & Ambience Nestled just steps from Stephansplatz and the Hofburg, the location couldn’t be more perfect. Within easy walking distance, you’ll find iconic landmarks like St. Stephen’s Cathedral, the Vienna State Opera, and the charming Naschmarkt . The hotel itself is a true design jewel—bold interiors, vibrant colors, and a tribute to Vienna’s imperial past meet contemporary comfort . Rooms & Comfort I stayed in the Royal room, and it was a dream—high ceilings, king-size bed, rain shower, fireplace, Smart TV, minibar. The room was soundproof, well-equipped, and beautifully furnished—blending elegance and coziness seamlessly. Dining & Amenities The in-house Cosmo Kitchen Breakfast was exceptional, with fresh, locally‑sourced options that made for a delightful start to the day. Service & Hospitality Every member of the staff was friendly, professional, and genuinely helpful. They provided excellent local recommendations, and check-in/check-out were seamless. One previous guest even noted, “the personnel is the soul of this hotel… outstanding professionals” Facilities & Extras Free high-speed Wi‑Fi throughout, daily housekeeping, 24-hour front desk, concierge service. In summary, The Leo Grand offers a captivating, artful experience that captures the spirit of Vienna. Perfectly located, beautifully designed, and staffed with consummate professionals, it’s a top choice for those seeking a memorable, boutique-style stay. Highly recommended—I can’t wait to return on my next trip!

Honestly none

Everything in this hotel was great , all the staff are too helpful , when we ask anything for the room they are do it in the same time with no delay !! I think it’s the only hotel did not take the full payment during check in and they took only 50% and the balance took it in check out !!! Even they did not ask for security deposit like most of all other hotels did !!many thanks for every one in reception deal with us ! And for the house keeping too !!

Honestly nothing negative in this hotel

Everything about this hotel is wonderful! From the warm welcome when we arrived, to the beautiful decor throughout the hotel, our luxurious room, all the little extra touches that put a smile on your face, the food both at dinner and breakfast, and of course, the staff who were all so friendly and professional - this is an outstanding hotel and we would not hesitate to go back and to recommend it! It is perfectly situated in the centre of Vienna, just a couple of hundred yards from the Cathedral. Everything can be easily accessed on foot. Vienna is a stunningly beautiful city, definitely worth a visit.

A very beautiful chic hotel in the middle of Vienna. Stunning bathroom with big fluffy towels - good water pressure. The toilet had a dim night light so you don’t need to turn the light on at night to find your way. Comfortable bed and pillows - two doonas for the bed which was great - one for each person. We ate at the hotel restaurant - the Cosmo Kitchen - a few times for breakfast, two dinners and a lunch - great selection and very yummy food. Great wait staff. This hotel is one of the best that I’ve ever stayed in - worth booking.

The aircon didn’t work great but as we staying in March we could open the window to make the most of the cool weather.

Excellent location. Facing Stephenson Cathedral center of city. Beautiful hotel located in period style building, exquisitely detailed and decorated. Clean and quiet. The staff was very nice and seemed as if they couldn’t do enough for you. Treated us very special from the time we arrived until we left. I recommend the Leo Grand highly.

Nothing

The grandure of the hotel, it was beautiful. Fabulous room, attention to detail. Free mini bar, complimentary bottle of wine. Nothing was too much trouble when asking for anything. Fabulous breakfast in a stunning restaurant. Excellent service. Great location. We had an evening meal on our first night in the restaurant, as it was Valentine's Day we pre booked so as not to be disappointed, we even received a voucher towards the bill. We would definitely return, particularly in the summer months, so we can experience sitting in the beautiful outside seating area and enjoy the restaurant with an open roof. This hotel is definitely a 5 star 🌟