By far the best hotel stay I experienced in my life so far. Magnificent building, delicious and qualitative food, impeccable service, kind and helpful staff. The hotel building itself is splendid to say the least, and in perfect condition. Spa and sport facilities were a dream too. Breakfast buffet was rich in variety, exceeding my expectations from a hotel breakfast. The room was large, luxurious and beautifully styled with a jacuzzi and walk-in shower. I would be delighted to be back!

The only thing to regret is that I did not book a longer stay, as I could easily have enjoyed a week there. No remarks whatsoever!

The hotel is great, the room comfortable, bright, nice view, excellent spa and swimming pool with good opening hours which allows to enjoy it before and after work while on a business trip. The only thing that I really missed was a full size mirror in the room - to check your look as a whole before leaving the room.

The only thing that I really missed was a full size mirror in the room - to check your look as a whole before leaving the room. This made it inconvenient for me to walk into the shower in my dress shoes cause that's where the most full size mirror is.

The Breakfast and dining area. Very elegant. Worth staying just for that. The swimming pool and the facilities around d it were also wonderful.

The entrance - DULL and not clear it was an entrance. It seems that they had locked the door at about 9pm arrival in winter and No doormen were visible. Waited 5 minutes in the cold to enter. Ended up going to the side entrance via restaurant entrance to get their attention. Really unacceptable.

Stunning hotel with brilliant facilities. They have a properly equipped gym which is unusual, the restaurant is amazing, best breakfast buffet I have seen in many years and fantastic location!

There wasn't anything I didn't like. At times I found the Austrian staff a bit unfriendly

best location

not to clean for 5 stars hotel at Top location. very slow waiters on breakfast in restoran who is missing tables. They wants to place us to sit in Bar for breakfast brcause of not enough tables. This is not corect in hotel which costed 910 Euro per night for 2 persons. other things ok

Everything was excellent! excellent rooms with high quality furniture, super nice breakfast, fine parking, one of the best hotels in Europe!

nothing

- Exceptional, hospitable and very accommodating staff (especially Annia). Customer service is superb. - Best location in Vienna (don't bother going to other big brand hotels as they aren't in the right location - i.e., not central). You're just in the middle of the action, where fantastic restaurants and cafes are just next door, in addition to retail shops. - Although a bit pricey but definitely worth it and the value for money is great (especially if you compare it to high end hotels in major international cities). - This hotel made me appreciate the beauty of the great city of Vienna and indeed will make visit it again.

Odlicna lokacija i mnogo dobrih sadrzaja u hotelu

Osoblje na recepciji pokusaca da vam uvali sobe koje se nalaze na zadnjem spratu sa velikim kosinama i nisu za hotel od 3 zvezdice a ne 5 zvezdica. Takodje kad ugasite klimatizaciju u vasoj sobi,bukvalno sve ugasite na off,desava se da u toku noci ljudi iz hotela pokrenu neki njihov sistem koji hladi u vasoj sobi i kad se ujutru probudite budete zaledjeni

- luxury at its finest - the lobby is incredible - staff are very friendly - the room was beautiful - the cafe on the side of the hotel is impeccable - tv was very good - excellent climate control - the hotel was quite and welcoming - best location in Vienna - bathroom was big - room service was excellent

Hygiene could’ve been better we found so urine on the toilet

The concierge in the hotel is super & excellent and all the people their are very helpful and have very good knowledge of the recommended restaurants and attractions. More than one concierge, based on their day shift, assisted me with choosing the delicious restaurant (such as Toya Restaurant) and also with booking train and tour to Salzburg.

The bed was not that comfy, and when I told the reception at the check-out, they said, if I told them before, they would add additional layer to the bed and change the bellows.