The design, the location, the facilities, the breakfast, the rooms

Every time someone close to my room was closing a door, the whole room was shaking. Like literally, the floor, the walls, the bed were all shaking like an earthquake was shaking. It was frightening every single time. The walls were too thin? I don’t know why this was happening.

We greatly looked forward to the breakfast every morning and the bathtub in the evening. There were some great cafes and restaurants within a few minutes walking distance in all directions. Shopping, museums, antique stores… everything we hoped to find. Every member of the staff with whom we interacted was polite and went out of their way to meet our needs. Our room was cleaned by the time we returned from breakfast. The clomping of the horses hooves as the passed by on the cobblestone streets was musical. Our stay at the Radisson Blu will remain a fond memory for the rest of our lives.

In all honesty, we can’t think of a single thing that wasn’t pleasant about our stay. We would have liked to have had more time to explore because seven nights wasn’t enough.

Perfect location in the centre and near metro.

There are guests who lack culture. Guests in the next room didn't know what to do. Every morning around 7:00 a.m., they started opening and closing the door loudly, making noises that disturbed our sleep. Maybe they went to have breakfast, but every time they went in or out, the door closed with a very loud noise. The door didn't just close once, I thought they probably didn't go out at the same time so the door closed multiple times.

quiet hotel just off the center, few minutes walk. very nice super comfy with pleasant staff especially at the breakfast restaurant who go out of their way to make you comfortable. while many hotels even in Italy these days make you get a cappuccino from a machine here they make you a fresh one and its very good

Clean, perfect location

The stuff always forget to organize taxi on time

Location can't be better - Graben and Museum Quarters are all within minutes of walking, U Herrengasse Station is right outside the hotel, and plenty of food/cafe options are around. Despite its central location, the hotel was shielded from the NYE madness and was spared of the partying crowd/noise. Staff are very efficient and friendly - especially the service staff at the breakfast area were professional and attentive to details. Breakfast had many options for hot dishes (ordered a la carte in addition to the cold cut buffet). Rooms are spacious for Innere Stadt and our bathroom was compartmentalized into three sections (shower, bath and toilet) so convenient for the "morning rush" of family members. Free coffee/tea/snacks were a plus.

The facilities and furnitures are rather dated, bed was not so comfortable. Shower stall was small that it was a challenge to squeeze in and close the door. Rubber under the shower door was also leaking. Carpet in the room looked old and not so clean either.

Really nice location with a very nice room. Staff was very attentive and answered all questions.

Parking was annoying -- the Radisson parks at the local city parking garage. Save yourself valet tips and just park it yourself and walk a few blocks. Breakfast buffet was nice -- we didn't realize until the second morning that you could order from the menu which was included with the breakfast fee.

From the very start of our holiday the hotel its staff were amazing. Excellent location clean and the room was perfect for our stay. All staff that we spoke to were polite helpful and cheerful all the things that you would expect, sadly do not always get, when using a hotel. I would recommend this hotel to all.

I honestly cannot think of anything that we would change. There is an old saying if it isn't broken don't fix and I believe that this fits perfectly for this hotel

The location was very near to museums & the metro/subway station was two doors down from the hotel entrance. Staff were courteous & welcoming. Air conditioning works effectively. Outdoor noise was minimal.

The bathroom needs some updating. The door to the bathroom would not close. The shower had a lot of mineral stains. If not for the bathroom issues, I would have given a score of ten.

In general - I was satisfied by the experience in Reddison Blu. Some spots for improving: 1. The shower head + hose were leaking (broken in the spot of connection), probably is better to replace 2. To get a hot water in the shower you need wait about 7 minutes, kind of long 3. A bit noisy from the streets 4. I suppose it's better to keep Sauna ready during the working hours. When I came it was cold, it was required to start heating the sauna, I decided do not wait (maybe it was once only and during my staying). 5. The most important is a noisy ventilation/air conditioner - it was so noisy, so I suppose it's broken and its required to be replaced.

I would say I didn't like, but there are spots for improvement, see above comments.