Firstly, I must commend the location of WANDL Hotel. It is undoubtedly the best place for any tourist, situated right in the heart of the city and within close proximity to all essential amenities. This accessibility truly enhances the overall experience for visitors looking to explore. I found the cleanliness of the room to be satisfactory; it was well-maintained and tidy upon arrival. However, I did notice that my room did not have a view, which limited my ability to fully appreciate what WANDL hotel has to offer from that perspective. Regarding breakfast, while it was enjoyable, I believe there is room for improvement. Enhancing this aspect could significantly elevate the guest experience and leave a lasting impression.

The welcome from the staff was very friendly and courteous - especially Sedat, who was extremely helpful when I had a problem, very shortly after arrival, with the airport taxi service I had arranged through booking.com. He was also very helpful in providing advice and guidance about various restaurants. Indeed, all the staff offered help in that regard. My room was spacious and comfortable, and although the hotel is right opposite one of Vienna’s historic churches, the bells did not ring through the night! Excellent and varied breakfast buffet with helpful, friendly staff.

I suppose it is simply a sign of the times for hotels to have coffee machines at breakfast, although in an ideal world I prefer to have a kaenchen brought to my table. Still, the selection of coffees provided by the machines was extensive and the quality of the coffee very good.

I was a bit put off by some of the reviews that cited there was no air conditioning, poor wifi, and uncomfortable beds. I'm glad I disregarded those reviews because those points were completely untrue in my experience; I had great working AC, good wifi connection through the whole building, and a very comfortable bed. Moreover, my room was absolutely spotless, breakfast was great, my view was unexpectedly AMAZING (on floor 4 looking out to the back of St. Peter's), and the location absolutely can not be beat. I walked everywhere and there is so much to see/do/eat in very close proximity. For the relatively low price I paid, this was an excellent value and I wholeheartedly recommend this hotel to first time solo travelers to Vienna like myself.

The only improvement here could be the addition of a mini fridge and coffee makers in the rooms.

Everything about the hotel is perfect, amazing location right in the center of the best part of the city, spotlessly clean everywhere in the hotel and a very comfortable bed, the staff are all friendly and helpful, the breakfast is delicious with plenty of choices. Hotel wandl made my visit to Vienna with my 8 year old granddaughter even more memorable, she loved the room and the balcony where we looked directly at the st peters church and down onto the streets below with the horses and carriages driving by, she took as many photos at the hotel as she did at the Spanish riding school and the Ferris wheel. Anyone wanting a clean safe and luxurious place to stay in Vienna couldn't possibly want better, thank you to all the staff and I am recommending the hotel to my daughter's, who now want to visit.

The fact that we didn't stay longer

1. Location is totally brilliant 2. Staff friendly & well informed 3. Room looking onto courtyard absolutely fine for a week or long weekend

1. It's 2025 and no USB charging points (or spare electric sockets next to the bed) for charging a phone. 2. Breakfast is an excellent mix of fresh ingredients & the staff are continually keeping on top of the buffet & used crockery - great job - there was however always a short wait for tables particularly if you are a party of 4 or more. 3. The hotel bar is badly designed, hardly used & frankly boring. Lots of local bars but it's often nice to get back to the hotel for a nightcap but not here. Never busy & closes at 11pm - unless it changes, it won't succeed.

The location is super perfect. It's right in the Heart of Vienna. The staff are all lovely, including the kitchen staff. Although, everyday the breakfast menu doesn't change, still nice and yummy. I would definitely come back there again and would recommend it to anyone who likes to save in uber n public transport to Vienna city. Cheers from Australia

I had to catch a very very early flight. Checked out at 4am approx. I had my bags in the lobby and stepped out for a quick look of the beautiful church that is in front of the hotel. To my great surprise, the doors to the hotel were shut, I could not get in to the hotel to collect my bags. It was a panic mode for me. Wish there was a door bell to the hotel. I was knocking the door like a crazy person and there was zero chance of anyone hearing me knocking! Luckily, I had my mobile with me. And it was charged! You can imagine the rest! So Please please arrange a door bell. Every thing else was Perfect. Thank you Hotel Wandl Cheers

Right in the center, but well hidden from the crowd. My single room was far bigger and more comfortable than some double rooms in other hotels. Well isolated windows, cozy bed, shower cabin seems new, breakfast well furnished, there is a bar downstairs, a couple of restaurants right beside or in front. Will absolutely return there if anytime soon back to Vienna.

The only inconvenience is that the shower cabin door should open inward, not outward, it would take less space and would avoid any water spilling outside. But this is for the next renovation I guess. No other negative point to notify.

I loved this hotel. Perfectly situated between the train station and old town. The room was immaculate and very comfortable. Staff were really friendly and happily answered my tourist questions that they probably get every day. The breakfast was exceptional. The best I had in my 5 week trip. Lots of vegan and gluten free options. I commented on checking out that the staff all seem to take great pride in their work and the lady on reception said they have the most wonderful manager. I would 100% stay here again.

The room was a bit warm some nights and sleeping with the window open was a little noisy.

This was a great stay for a city-center quick layover. The hotel is in a great location - just off the Stefansplatz cathedral and 2 a minute walk from the subway station. Staff were extremely helpful and friendly. Breakfast is amazing with wide selection of food, above beyond what i would have expected. I have emailed the reception asking for a quiet room, and i was very lucky that they could assign me with an indoor-patio facing room, so no view (which i cared less for), but absolute quiet which was great.

bathroom and shower are small, but tolerable.

The location was wonderful! The customer service was exceptional. The staff answered all of my questions, maintaining a very patient demeanor. They made my stay so pleasant.

The rating would have been exceptional all the way around, except for the technical issue with the air conditioner in my room. It worked, but there was an intermittent "buzzing" sound. When I mentioned this to the staff, they said that the maintenance team was off on the weekends. One of the other staff members came to see if they could help, but the soumd was off/on, so they didn't hear it. In spite of the issue, the sound didn't continue all night, so I slept well 😊.