The staff were very friendly and helpful and the rooms are spacious enough and soundproof.

The location is not the safest for females in the evening. This has nothing to do with the hotel but with people in the neighbourhood.

My experience was fantastic. There are no negative comments to report. From the moment I arrived, the staff were incredibly welcoming and they were very helpful when I asked for early check-in. Also, they were really kind and let us store our luggage, which was a huge help for us since our return flight was late. Entering the room, I noticed that it was spotless, very warm and comfortable. On of the top highlights of the hotel is the breakfast, there are a lot of options for all kind of diets. Fresh fruits, different kind of milk, a variety of cheese, bread, sweets etc and great quality of coffee. Before travelling to Vienna I was concerened about the location of the hotel, that it looked far from the center. On the contrary, the hotel is located very close to metro, bus and tram, and the center is almost 10-15min away. The neighborhood is very quiet with a wide range of restaurants nearby. A super market is also very close to the location. If I ever visit Vienna again I will definitely choose to stay in Rainers Hotel!

there is nothing negative to report

Conveniently located near a train station. It is by a busy road but the windows successfully block all noise. Cozy room with a spacious bathroom.

The typical Austrian pillow - as flat as a pancake

Room is clean, equipped with refrigerator, water kettle, coffee, tea, and wine glasses! Complimentary a bottle of still water and a pack of waffles :) The washroom actually has a cloth line for hanging wet clothes. Very useful. They also have luggage storage room. The only problem was that the closest tram stop went out of service after our first day of stay... So one night we walked a stop away (15 mins) and the neighbourhood was relatively dark with little pedestrians. We later learned to take bus 14.

I had an excellent stay at Hotel Rainers in Vienna. The hotel offers outstanding quality and exceptional value for money. The staff were incredibly welcoming and attentive, ensuring a pleasant experience throughout my visit. The breakfast buffet was diverse and satisfying, providing a great start to the day.​ The hotel's location is convenient, approximately a 20-minute walk from Vienna's central railway station, making it accessible for travelers. While I didn't utilize public transportation, I noticed that bus and tram stops were within walking distance, offering easy access to the city center.​ The room and bathroom appeared brand new, with high-quality furnishings, including fresh blankets, bedsheets, and towels. The modern amenities and cleanliness contributed to a comfortable and restful stay.​

One consideration for guests with vehicles is the parking situation. The hotel offers secure parking at a rate of €17 per day. Due to this, I opted to return my rental car earlier than planned to avoid the additional expense.​

We arrived at the Central Station (Hbf) almost in the night and still it quite OK to go to the hotel by foot: the district was calm and quite. The cheapest room for 2 was spacious and with a bath so it was possible to soak after our travel. It was possible to make hot tea (2 teabags for free as well) and coffee (2 capsules but we did not use it). Light was arranged understandably and conveniently. There was also a small sofa and 2 puff-chairs under a table

The bed was composed out of 2 single beds and this could be clearly felt. For me this bed was the only disadvantage, I can not say it was really comfortable, but this is a matter of what you are used to.

* the room was pretty and wasn't cramped * the breakfast was good and had multiple options to choose from * there were bus stops and train/tram stations nearby so its easy to get to/from the airport and visit the city * im glad it had air conditioning in the room beause it was constantly 30+ degrees during the day for my whole stay * the instant coffee that they give each day was quite tasty (especially with the cream powder)

The wifi was bad (at least in the room I was in) * it was hard to connect to it. It would ask the password and sometimes that website for putting in the password wouldn't load. * you have to put in the password each time you get logged out of the internet, for example, leave the hotel and come back. * even when you successfully connect to it, it would sometimes be super weak and not load anything so I ended up using mobile data most of the time

TBH, I booked this hotel without reading the reviews. After I read the reviews I was ready to cancel the booking but unfortunately (or luckily) couldn't cancel for free so I went along with it. The hotel is definitely not a 4* hotel, I'd give it a solid 3*. The location is not central, however it is very well connected with the center with public transportation which is very efficient and punctual. If you want to walk you can reach center in about 30-40 min. The room was spacious and clean and cleaning was done daily. During the night it was very quiet so we had a good sleep. All in all the hotel has good price vs performance ratio. Check in and out was easy. Staff was polite. We were really satisfied with our stay. I would recommend this hotel.

I recently stayed at Rainers Hotel Vienna and had a pleasant experience. The hotel offers what you would expect from a large establishment. The room was of a good size, very clean, and the staff were friendly and accommodating. The breakfast provided a good variety of options, which was a great start to the day. One thing to note is that the hotel is a bit far from the old town, but the public transport connections are convenient and make it easy to get around. Overall, I would recommend Rainers Hotel Vienna for a comfortable stay.

Very comfortable stay. It’s very clean, safe, located in a part of town with easy access to the city centre but also many nice local shops, restaurants, an ATM. It has all amenities- elevators, 24 hour reception, breakfast/ bar/restaurant, daily room cleaning if you need. Good location with tram & metro stations at walking distance. It’s quite busy with lots of tourist buses arriving and yet doesn’t feel so busy. There’s peace, quiet and personal attention. The receptionists are all very kind and take time to help you out and answer queries. The bar staff are very nice and sweet too. There’s a gym too if you need. I enjoyed my Vienna trip in large part because of this unexpectedly lovely and comfortable hotel. Thank you to all the staff!