Walking distance to the city center (5 minutes) and next to one or the cable cars. The staff was super friendly and the breakfast was excellent! The room was spacious and the bathroom modern with everything I needed. The summercard is a big bonus and saves you a lot of money if you plan on doing some things in the area. Almost all the cable cars are free in both Zell am See and Kaprun and many of the gorges as well!

Personally I like to sleep with the window open, but it can be a bit noisy outside with guest coming back late, deliveries coming early etc. This impacted my sleep a bit, but this might also depend on which room you have.

Our stay was magical! We were in awe from the minute we arrived and we were sad to leave. Our hosts were incredibly helpful and so welcoming. The accommodation was perfect and so clean and well maintained. Our hosts invited us to go to a professional ice hockey game of the Zell em See team and it was a once in a lifetime experience. The hosts organised for the team to sign a jersey for my son who was overwhelmed with the hosts kindness and is having the signed jersey framed. The breakfasts were excellent and the dining room was beautifully set out/decorated; our hosts booked evening meals for us in Zell em See at places they recommended which resulted in us having incredible dining experiences. We loved everything about the Hotel, the facilities and our hosts from the minute we arrived until our hosts dropped us off at the train station to start our journey back to Australia. We had a magnificent time and we are planning to go back there. We highly recommend this Hotel with its amazing facilities and hosts. 10/10👍

Nothing

Very friendly staff throughout our stay. Room was spacious with a balcony. Good shower room. We had breakfast on the decking and it was great. Normal range of yogurts, fruit, nuts. Eggs made to order. Smoked salmon. Great coffee. Had a summer card which gave us a free lake trip. Pool indoors and was great. There is also an outdoor seating area off the pool as well as inside. Sweets and energy bars free at reception. Lift went to the lower ground for parking. Close to restaurants. Near to ski lifts for winter stays.

No facility for evening meal and hotel located on a slight hill. No bar although we were offered a drink at the poolside if we had wanted one.

The hotel is located just a few steps (300 meters) from the city center. The room is modern, spacious, and very clean. Breakfast was also great.I really liked the pool and saunas. It was very relaxing.But the best thing about this hotel was the host, Elizabeth. She made me feel welcome from the moment I stepped into the hotel. She can recommend the best things to do there, was always helpful, and even offered to close the pool and spa a little bit later so we could enjoy them after the long ride.If you want to enjoy your stay in a modern hotel with a family atmosphere, this is the perfect choice.

The staff was great and everyone was making sure I had a pleasant stay. The location was optimal for daytrips to the mountains as well as evening strolls in the city and down by the lake. Enjoyed myself very much!

As a Finn I am used to very accurate water temperatures and I found it a bit frustrating to have to wait a bit to get hot water from the shower.

Location is directly on the lift and the hotel can be accessed directly from the slopes. Very central and walking distance to the center and very good restaurants. Amazing hosts, very heartfelt and attentive. Excellent team, excellent breakfast, very nice and comfortable rooms.

NA

Elisabeth and Stefan were amazing hosts and made us both feel welcome the whole time. The hotel is beautiful and has amazing views of the lake. Also, super easy to find and really close to everything in the town that you’d need! A perfect stay!!!

Everything was great.

The hotel was very nice, the location is very excellent, the owner received us an excellent reception, summer cards were provided, the family rooms are excellent, the staff was friendly and keen not to disturb the Wi-Fi was very excellent, thank you for the hospitality

The carpets in the corridors of the family rooms need to be changed, there is a city tax and we were informed on the last day, it would be good to inform us when checking in or before booking for affording the amount of money

The hotel team was very friendly and helpful, we used the summer card a lot and got excellent recommendation from the ,hotel team about the best attractions and activities. We also received help from the team on some personal issues and we got excellent service.

That we had to leave ...

The room is tidy and the view is beautiful. There are saunas, a steam bath, and a small swimming pool. They are friendly and helpful with special requests, such as gluten-free or vegan meals.