Flexible staff, comfortable room, great wellness.

Early close of wellness, restaurant closed way too early - I had to look for restaurant in city and walk to chinese place.

The pools were lovely, the quality of the decor and furnishings around the hotel was top notch, everything thought of to make a nice atmosphere. The live music was fab. The free bikes were great and the nearby cycle route in to Zell am see along the lake was a real highlight. Loved the summer card as we got free use of free buses, cable cars and train back to Saltzburg. There were always sun loungers or seats available by the pool. The natural pool is beautifully done. There are so many lovely chairs to relax on. The hotel has a nice feel about it.

The room was really hot and we couldn't open the windows due to mosquitos and road noise. The hotel needs air con ideally or the rooms need fans in hot weather. You only get one day's worth of teabags in the room which was a shame for the price of the room and there is no iron provided. No laundry service onsite.

Outstanding facilities and very helpful staff. Plenty of activities for our 2 year old. Outstanding breakfast and dinner served by very friendly staff. Perfect location that allowed walking to the lake without dealing with all the business of the town center.

Our room faced the train station so there was train noise (especially in summer with the windows open). That said, the trains were infrequent and went silent past 10pm. We used a sound machine to cover the street noise for our sleeping toddler and it worked great.

close to station and gondola by bus,good food spa and rooms

sometimes main dish is small-but there is enough food so doesn’t matter a lot.small balcony.

Perfect location for Ironman Zell am See - maybe the closest 'nice' hotel to the swim start and transition zone. Excellent breakfast buffet loaded for options. Nice and large free parking lot. Very kind hotel staff and reception. You can take your bike up to your room. I cannot say anything negative with the experience.

The place is beautiful, tidy, close to the river, not on the river, very clean, and the staff are very wonderful

The only thing that sticks to the place is the smell of the kitchen that fills all the corridors and reception.

The hotel was lively and offered good food and excellent customer service. The hotel offers great fitness and spa facilities.

The room we were in could do with modernisation, although I loved the ceiling stargazing lighting which offered a superb night light the feel of sleeping under the night sky.

Very nice stay, lovely and clean room. Excellent breakfast!

Restaurant staff were young and confused - had to ask many times for drinks and to order food, seemed that they didn't really communicate with each other.

Everything was perfect Wonderful treatment from all staff serving the guests and rooms. I really liked the pool and the gym . Our stay at the hotel was more than wonderful

Nothing

Room spacious and comfortable All food excellent and varied. Wonderful choices at Breakfast Staff very helpful and friendly. Bar staff very attentive. Loved to be able to sit outside for evening meals Large car Park

Not much of a view apart from mountains in the distance Opposite railway station, on main road