The room was quite spacious and clean (very important if you are with kids). The location is fine although it is surrounded by lots of construction works (streets)

The fact that nowhere was mentioned that "for security reasons" they "must" keep your passport or any ID.. At the end I managed to suggest that it is better to request a security deposit instead which the guy "accepted" but with some kind of upset face... For my own security I will never give my passport/ID to a person different from an authority... Sorry... On the other side, the kitchen only was useful for 1 burner... The rest of them were broken and there was not any instructions or manual at the hand to properly operate

Staff are always friendly, i come here often now so they remember my face which leaves you with a personal experience. Rooms are spacious, shower is good. Pool area is great and has a small cafe next to it which does great food. Overall a fantastic experience every time i stay.

The reception staff was courteous and helpful. They entertained the request for late checkout. Generally the location was quite suitable for my moving around in the city.

The room was not full general amenities ( like hangers, personal locker, bathroom essential (like tooth brus, shaving kits, other). When enquired to reception desk they said they provide on demand?

The location of the property was convenient and accessible to the local area. It was a quiet location. The staff were attentive. The restaurant was fairly decent.

These are serviced apartments, not a hotel as very limited amenities. The pillows were not at all comfortable but managed for a couple of days.

The staff and cleanliness also location close to airport

Unfortunately we were there at the weekend with bars in close proximity and at closing time (2am) it became quite loud outside with shouting and cars horning.

The size of room is perfect and swimming pool is clean

The only comments I can suggest are at P1 ,P2 & P3. The Spot Residence should allocate a Pedestrisn walk always open not blocked by Parkkng slot. I can not imagine and it is not helpful to go down using the stsirs/steps at least 10 in numbers without even handrails plus no friendly access to pedestrisn since it was blocked by parking. I believed it is a violation if local safety ordinance. We hope next time we check-in side mid handrail will be installed.

The room were clean and spacious. Our kids enjoyed the pool😊

The sofa bed needs to be changed. There are only 2 bath towels for each room provided. Needs to add additional pots for guests who cooks their food in the hotel.

we enjoy our stay for 3 days for the room that we booked i can say that we are comfortable, all are okey the room the facilities and the staff is good.

i didn’t like about the property is the curtain i think it’s time remove it wash and change with the clean one. the furniture like the chair in the dining and sofa need to change some of your sofa with the burn from cigarette. about the play area just add some toys and more slide.

The place and view are very nice, the equipment on the room enough to stay home and just buy food from the shops that made your party.

the floor on balcony doesn’t clean and once you wake around your place that you will find alot of points on the floor which disturbing me.

the staff are friendly and accommodating, spacious apartments in a new 20+-story building. room service is good and quick. gym, swimming pool, steam and sauna are good, there is a play room for kids also. the hotel is suitable for Families. nice views from rooms in the northern & eastern sides of the hotel.