Great setting with a child park outside, nice restaurant and spacious clean rooms

A little pricey compared to the rest of Sarajevo but justified for the location. The bed squeaked really bad

The location is magical — surrounded by pine trees with beautiful trails for hiking and outdoor calisthenics. The atmosphere is peaceful and refreshing. The restaurant was excellent, especially breakfast. The staff were incredibly friendly and helpful — special thanks to Edin and Gorana for their warm and professional service. They truly made the experience better.

While the staff were kind and did their duties, room service needs improvement. It would be great to see more responsiveness to guest requests, along with better daily room cleaning and organization. Providing affordable laundry service or at least an iron would be helpful. Some basic additions like regular complimentary drinking water, refreshing the room décor, and updating old bedding (which sometimes feels dusty) would significantly enhance the comfort of the stay.

Exceptional location and quality of room and service from staff. Room had a treehouse feel but when reflecting on the decor the design actually tells the story of history. Cleverly designed, Was so sad to leave. Food quality also very good and affordable. My first experience at a Halal alcohol free hotel and i loved it! Staff were so polite and dignified and the spa also caters for female guests. Felt very safe. Excellent deserts. Hot chocolate put me nicely to sleep by the wood fire. Great walking trails from hotel, panoramic view of Sarajevo and gondola down to old town.

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Location Location Location! the best retreat from the busy Sarajevo atmosphere. being able to do hikes and come back end of the day and use the swiping pool or visit the city and come back to tranquillity. for kids it was a good escape and distraction.

for summer there is a lot of light, rooms did not have enough curtain covers due to room and window shape lots of light enters room really early. a car rental is a must unless you call taxi companies personally to pick you up which could be hard due to location and other internal issues. also taxis in the city will think twice about the drive this is not the hotel issue but for ppl to head the warning. in terms of pricing for food etc you pay premium for location so expected when you eat in ski resort vs a town

- Great location, nice and quiet and in the mountains, Only 15 minute taxi ride or a 10 minute cable car ride from the city centre. Lots of nice hiking and walking trails nearby. - Staff were very friendly and helpful. We arrived very early at the hotel and they kindly gave us a room straight away. They gave us lots of good tips and advice on how to enjoy our stay. The front desk staff, Fuad, was especially nice and very helpful. - Room was lovely, spacious, clean, cozy and well furnished. - Facilities were great, lovely cafe/restaurant, nice size swimming pool and saunas. - Food was so delicious, from the breakfast to the restaurant menu and desserts. - 100% halal hotel meaning no pork or alcohol served. - We were able to checkout late for free too.

Pino Nature Hotel is a peaceful retreat surrounded by nature just a short drive from Sarajevo. It has hiking trails starting at the base of the hotel as well as fluffy dogs and beautiful, wild horses on site. The rooms are a good size, mine had a small balcony, ideal for reading and enjoying the sunset. Breakfast was great with a variety of options. From check-in to meals to check-out, the staff was incredibly helpful and welcoming. There is plenty of parking making it super convenient for those driving in.

The staff's hospitability was outstanding. I would love to stay at Pino Nature for longer than one night because the rooms were comfortable and amazing, the view from the rooms was stunning, and the swimming pool and sauna were also good.

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The room was large and well laid out, with very nice decor. The views out to the forest was amazing, we saw wild horses passing daily. The bed was a bit hard and very creaky. Breakfast had a really good variety, staff understood the need to have separate spoons for each dish. Very delicious and fresh. Ayla at reception made our stay very special, going over and beyond to help us with research for charities and tours. A true asset to the hotel.

The spa pool was too cold. We weren't able to use the sauna as it wasn't working. Our room was non-smoking, however the smoking area for the restaurant was directly below, and opening the window led to our room and all our clothes smelling of cigarettes.

Great location, great breakfast nice and clean room and the stuff were very kind. Reception girls are really so cute and friendly and helpful.

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it's nature based, very beautiful design and hotel. Food was good. very good receptionists and staff. Mostly are friendly.very clean. Any problems they sort it out

pino kids room has terrible smell. The hotel is very far from the city and u can't order any food and no one deliveres to hotel. u have to drive to city for anything. so u must rent car if you book this hotel as is very near the mountains