This was our second longish stay at the Shadow. We’ll be back again for sure and as regular visitors to Siem Reap this small hotel will always be our preferred base. Staff (particularly the room cleaning staff) were all very helpful and kept the hotel looking its best. Room and balcony/terrace was large and bed very comfortable. Outdoor seating and table were nice.Good sized bathroom with acceptable water pressure. Stairs could be a problem for seniors but this 72 year old managed them .However anyone with mobility issues would be challenged. Location couldn’t be bettered facing the River and with Pub Street, the Old Market and numerous restaurants just around the corner. Despite this, hotel is remarkably quiet at night. There’s a supermarket next door and good food options plus a large pharmacy a couple of doors away. Don’t expect luxury accomodation, this is a small clean hotel without frills but providing everything you need.

Internet was a bit patchy for first day but owner had it fixed without delay. Apart from that very temporary problem we found nothing to dislike.

So easy to get about from here. Staff were so helpful. No restaurant but cafe next door that did amazing breakfast and gave money to apopo centre

It was so hot we wished we had picked a hotel with a pool

Fabulous location for the centre. A convenience shop to one side and coffee shops to the other. Staff are lovely. They have a local driver who charges a fair rate, who drove us to the Angkor park for sunrise and a day tour ($25 for the latter). They do rent bikes but it's a way to cycle so he dropped us at a bike rent shop nearby the entrance to angkor wat, which was perfect. The bikes were brand new. Buy your park passes online. The staff recommended a great restaurant called Amok. The bed in the double room with river view was very comfortable.

The only thing letting the hotel down is the night noise from across the river. It sounds like live music coming from Hard rock cafe. I love live music but not after 10pm when I'm trying to sleep. Fortunately I brought my earplugs. So if you sleep light bring some with you and stay here, it's worth it.

Nice staff, no elevator, but they will move your bags for you. Right on the river with great street food in front of you.

Shower. Great hot water and pressure, but water comes out all over the bathroom floor even Toweling the opening makes a mess. Hard Rock is across the canal and you will know it until 11pm. I came in late so the music didn't keep me up, but be advised. Perhaps only my room.

This place is in a great central location, the lively centre creates noise until about midnight but that didn't bother us). The beds were comfortable and the staff were very polite and helpful. The place was super clean and spacious. Perfect for us.

Nothing comes to mind!

The rooms are even nicer than the photos. The cleaning is very thorough and the front of house staff are some of the friendliest and most helpful I have encountered in many years of travel. The hotel is in an ideal location opposite the river, 100 metres from the market and a very short walk to Pub Street. The hotel can also arrange a driver and guide for your temple tours etc. This I can highly recommend.

The location was ideal, very close to everything and Hotel Tuk Tuk was always available with pleasant drivers who would wait for you if needed. Room was as advertised and very comfortable. No breakfast was available, but there are many Restaurants near by. The staff was very very nice... special thanks to Silen & Lisa for making my stay even more enjoyable!! :)

Just a minor glitch, the TV gave a little problem working but was addressed once I reported it.

Everything…it was clean, in the best location possible just a few blocks from pub street and great restaurants. The room was large with a balcony, great shower, comfortable bed, good laundry service and friendly, helpful staff. They also put us in touch with Sokphal, the best tuk tuk driver ever! Thank you!

A few hooks in the bathroom would be great. A better system to prevent the shower from flooding bathroom floor.

We selected this hotel for its location.. very close to everything in Siem Reap. 2 min to Pub Street and we were actually on the street food location so for each meal we just walked out of the hotel. The front desk lady was super sweet and smiling all the time. They have this lovely way to offer services you might not need but because they are so kind you happily do it. We extended the stay for one more night. Lovely little town.. so close to the quiet temple but this little place is a big party :) Food was fantastic and very affordable.

Only pillows were not very comfortable.. very high and hard.

It's a nice place to stay, close to everything, especially pub street and old markets. The staff are amiable, and the housekeepers are lovely. There are lots of places to get food nearby. I thoroughly recommend it to you.

I had to use stairs, no lift. I was on the second floor. It is quite dark in the stairway, often leaves lights off. But it's nothing serious, it won't affect you.