Great location to everything! Felt like a fancy hotel with all the Christmas decorations up and the decor in general. Comfortable bed.

Two things: first night the clock alarm next door went off but no one was in that room so it buzzed until we called guest services to turn it off. And the other issue was our tub took way too long to drain. Had to shower standing in our ankle high dirty water but we were already unpacked by the time we discovered it and didn’t want to move rooms. Would still stay here again but will check the tub before unpacking.

We booked the king suite with the ocean view and the room and the views were incredible. We LOVED seeing the ocean out every window and having space to set up our daughter’s crib in a separate room.

The staff at the check-in counter weren’t very welcoming but everyone else was lovely — room service, cleaning staff, bellhops and athletic facility staff.

We had a harbour view suite which gave us a lounge with picturesque windows a desk, 2 armchairs,TV ,fridge a balcony over looking the harbour the bedroom had a chaise lounge,armchair, 2 deluxe queen beds,tv and a balcony with views of the house of assembly you could sit out on both balconies also a pod coffee maker Was within walking distance of the main shopping and cafe/restaurant areas, the big red bus stop. It has a cafe at ground level and their restaurant Fathom serves up very good meals.

The shower being in the bath it was a bit awkward getting over the edge of the bath. Perhaps some grab rails would make it easier for us oldies

Excellent service at main desk from when we arrived. Pleased with underground parking and lift to rooms. Room was lovely luxurious bedding linen bathrobes. Coffee tea maker. Good size entrance hall and bathroom shower was wonderful. Big winds let in light and had drapery for sleeping. All staff throughout hotel were friendly helpful excellent service. Lounge was tastefully designed excellent drinks and service comfortable couches chairs marble tables. A classy soft lighting and music. Beautiful bar. Lobby itself was very big and spacious with high floor to ceiling windows looking out onto the water. Had a very tasty breakfast very comfortable chairs tables excellent service

Everything in every way was excellent.

We had a great stay at Hotel Grand Pacific. The location is excellent, right on the Inner Harbour, one of the most beautiful spots in Victoria. From our window, we could enjoy a wonderful view of the water and boats passing by. The room was spotless, with very clean bedding and comfortable mattresses. Everything was within walking distance. Highly recommended!

We booked two rooms and arrived after 4 PM, but unfortunately, one of the rooms was still not ready, so we had to wait a little while for housekeeping to finish. To be fair, the front desk staff were very kind and offered us complimentary parking as an apology, which we appreciated. Another small issue was that the air conditioning in one of the rooms wasn’t working. Luckily, it was a cool night, and having the balcony door open helped a lot.

Great location, good amenities, clean space and great staff. For context- this is a little more upscale than we usually book- but I brought my daughter up to Victoria for her 16th bday and we splurged a bit. Ate one time at their restaurant, Fathom, which we both thought it was better than expected. Pool, sauna hot tub and steam room were great, but packed the entire weekend. Was hard to find a time to “relax” in there. Also, their gym is open to the public with membership, so there was always someone using the facilities which was just fine for us but might irk some hotel guests if you think you have the whole gym to yourselves.

bummed we had to pay $10 to “rent a microwave” for our room to warm up our leftovers from a prior meal. Our king size room (not suite) didn’t have one.

The bed was comfortable, but I am 6'3" tall and when the bed was made each day and the sheets tucked in, the top sheet was not left high enough up the bed to begin to reach my chin. Every night I had to untuck the sheet and move it up higher on the bed so that it would reach at least up to my chin while laying down.

Very poor TV station selection. You need to pay for a more comprehensive TV channel selection. We could never find a decent show on TV to watch. Very annoying. Much better at home!

The hotel is old style. Furniture, floors and rooms are old fashioned. It is clean and the rooms are very comfortable. The location can't be better, located on Belleville St. right next to the Legislative Assembly building. Upper floor rooms should have great view, our room on the 2nd floor not so much. It was a good value overall.

I don't like very much old-fashioned rooms and furniture, I don't find them very practical, but maybe that's more of a personal preference. Also, the price is on the high side - that applies in general in hotel stays in Victoria.

Very good location. Hotel facilities are great. The front desk receptions are great and prompt. We didn't get a harbour view room but the city view room is very bright and comfortable.

Underground parking is slight confusing, not sure I was to use the pay machine in the lot (which is cheaper than the hotel posted parking rate) or to tell the front desk I have a car. The complementary bike rental, would be nice if they have smaller bikes or two passenger bikes so that the little or younger guests can ride together.

Good location , the bed and pillow is comfy

1. The alarm in the room somehow rang at 06:00 am for no reason. ( I didn’t set up the alarm ) My kids were waken up due to this alarm in the room. 2. This is a 4 stars rating hotel. me and my friend together paid about CND$1000 however there is no even 1 bottle water ( have to pay for it ) in the rooms and also you need to ask for slippers from the staff. When I pay that much amount of money normally we would expect to have few free water bottles in the room.