The Moffatt Inn is perfectly situated just down the street from the Prince of Wales Inn. The parking is easy, and the location is quiet and lovely. While the stairs were a bit steep, the staff was quick to bring us ice and bottled water, saving us an additional trip up-and-down. Everyone was courteous and efficient. As 2 elderly women we felt safe and looked after.

Our only minor concern were the stairs; our room was on the second floor. There were handrails and carpeting to make the climbs easier.

Our entire experience, albeit only 1 night, at the Moffat Inn was very good, from the welcome at reception to our stay in the most comfortable and spacious room. Our room was accessed from the side of the building, a little annexe and we were pleasantly surprised to find a little seating area with chairs, TV, coffee machine and fridge. We climbed a few steps up to the bedroom. The bed, a standard double was so comfortable. A lovely bathroom too, with a hot and fairly powerful shower. The guy at reception the next day was so helpful in organising us a taxi as we checked out. We will certainly be back here when back in Niagara- On-The-Lake.

We liked everything about our stay, no negatives

The hotel and location is great. Right in the historic district (but just off the busiest section), and a short walk to the Shaw Festival Theatre (which was the main purpose of our visit). A wonderful room and good value. Would definitely stay again!

The hotel and our stay was wonderful, and I’d like to give a “10”, however… the light at our room door needed replacing (it wouldn’t turn on) and as a result the closet was very dark, and the washroom sink drained very slowly. I can’t understand how these oversights have become so common nowadays, especially at top-tier hotels. Housecleaning should have a checklist for all these types of items, note them, and management should have them resolved BEFORE guest checkin.

Perfect location for the Shaw Festival plays. For an old building, it was quiet, relatively well kept up, felt safe, and very clean.

Would have liked a grab bar INSIDE the shower (the shower floor was quite slippery), but very much appreciated the grab bar to get out of the shower. I would recommend adding an elevator, even if you lose the outside exit. Every single staff member was as kind and friendly as can be, and you don't see that often!

the room was clean and tastefully decorated. I asked about the heating and immediately they sent someone to check it. There was tea in the lobby. The location was perfect as I was attending perfromances at the Shaw Festival and I enjoyed walking near the water and througout the neighbourhood. The front desk people were prompt and pleasant.

There was tea in the lobby. I apprecaited that- it would be nice to have tea bags in the room to make black tea , green and herbal tea.

The facility is great and the location is the best. Being able to walk to all the really good restaurants and all the shops makes this the place to stay. Also, a short drive out to the QEW , the shopping mall, the museum, the 30 plus wineries and to the Falls gives you access to several days of great activities like nowhere else in the world.

Only the weather. It was cool and we needed a jacket in late May.

Great location along NOTL's main street. Parking was a breeze, in fact right outside our room. I love the furnishings...so cozy and quaint and sweet! Staff were also great, giving us suggestions on the nice spots to walk to. We would definitely recommend Moffat Inn!

Price was quite high!

We loved the room being an outside room. It almost felt like having our own villa or something like it. Also liked the room it was cute but spacious enough that we didn’t feel cramped. The staff were all great as well. It was good to have internet included as even though we were there for a wedding it meant I could catch up on a bit of work.

We loved our stay but the bed was not very comfortable. I had a difficult time sleeping because the bed was very hard and seemed to have lumps or something protruding from it. The air conditioning unit was also not working very well so the room was pretty hot.

Large, comfortable room. Superb water pressure in the shower. Nice toiletries. Fridge, Keurig coffee maker, ice, easy to control the climate, large, fluffy bathrobes, large, soft bath towels, lots of light from three large windows looking out on the main street, very quiet. Free parking. 4 minute walk to Festival Theatre.

AC was a bit noisy

The staff was very welcoming although there was no offer of help with luggage and no elevator. Keurig coffee always available. I was there to see plays at the Shaw Festival. It is the closest hotel to the theaters. It may have been a woman-owned business. A positive!

Help with luggage as there was no elevator.