The hotel was well maintained and quiet. The room was nicely decorated and very clean. The staff were kind and the location is amazing.

The shower stall in the room was clear glass. It was completely impractical for two friends sharing a room as it was visable from every angle. The staff did their best to tape A4 papers across the middle of the glass to provide some privacy but it's really short sighted for a property not to take various combinations of guests into consideration. A strip of frosted tape or a blind wouldn't detract from the aesthetics.

Easy downtown location. I mostly walked to the areas I wanted to see. It was a 30 min walk to Old Montreal, it was a 10 min walk to Mount Royal, 10 min walk to the Museum of Fine Arts or Sainte Catherine Street for shopping. A Good vibe mid rise boutique Hotel in downtown Montreal. Modern, clean, quiet, good workout facility, attentive desk staff etc. Good Restaurants on site. I chose no housekeeping and that was respected during my stay.

I only had one blip after I arrived, someone from the staff walked into my room with a key card which totally threw me. She apologized profusely and backed out of the room. I called the desk to let them know, they investigated and called me back stating it was someone from housekeeping. I was never told why she entered the room, it was just odd. Otherwise, it was a lovely stay, I would return.

The location was perfect for us since we didn’t rent a car and walked to most places. The staff had excellent customer service, and the shelves on the floors across from the elevator were used to hold apples for hotel guests.

Housekeeping was inconsistent - some new towels one day and then the next day, we were missing towels.

Rooms are big and clean. Lighting very well planned.

Very small front desk and there’s not an area in lobby to hang out while waiting. No trademark scent as soon as you enter hotel. Pillows very uncomfortable!

Prime location, walking distance to shopping mall and subway station.

The sound of air conditioning is too loud. We got the room of 16th floor at the beginning, right under the Gym. Huge noise, and you can feel the vibrations of equipment and air conditioning. Thanks to Christina to change our room to 6th floor. It gets better, but it still feels noisy.

Free apples in the hall Nespresso machine in the room Cozy robes Cold water refill station outside room Beautiful front of building Cool shower Huge room with tall ceilings Book lights Plenty of storage space Chase lounge Shaving mirror Fantastic concierge Housekeeping was incredible

Nothing, it was amazing

Generously sized rooms and great location.

Too many light fixtures individually controlled in the room, elevator working only with keycard makes it fussy if you’re travelling as a family, Bar/cafe not working during lunch hours.

Fabulous location with lots of excellent restaurants nearby. Easily accessible to Little Italy, McGill, the market, the old city. The room was spacious and so comfortable. Highly recommend this hotel based on our stay

The staff , including the valet were amazing! Helpful, courteous, professional! The room was lovely and comfortable and impeccable. The coffee in room was a plus as it is high quality

The television is limited in what is available to watch. Didn't have a pay per view . The globe chair , which was very cool and fun , was dirty. Handmarks all over plastic globe

We didn't have breakfast there, when staying in Montréal we always go to Bagel ect. on St-Laurent it's very delicious. However le Germain has a very fabulous restaurant :-) We love the Germain, we stayed in their Ottawa location too, the service is great and the rooms are A1.

nothing