The staff, especially Nicholas and Emil, were attentive, helpful, and well-informed. The housekeeping was excellent. The bed was great. Everything we wanted to do was within walking distance.

It would have been marginally better if the street repaving (cobblestone replacement) outside the hotel had been finished, but it only interfered with getting our car to the precise location for valet drop-off.

Location was excellent.

Construction on the street made it difficult to access. Parking was not readily accessible without using the valet service.

The rooms are delightful, the hotel itself is really charming, the staff are very helpful, kind, professional and have great recommendations for restaurants and activities. The room itself is good, the beds very comfortable and everything is very clean and fresh. The shower is probably the best I’ve ever had, the water pressure, cleanliness, toiletries and towels are the best I’ve seen. The breakfast is sufficient, good and fresh - but you’re in a great area to get a proper breakfast. The area is charming and a great foothold to see montreal.

My only complaint was the TVs have aerial/live tv but no apps available - so I had to connect via my laptop hdmi to stream.

The rooms are wonderful. They are very spacious. The hotel would be ranked as a boutique hotel, with its own character and a lovely place to stay for couples and romantic vacations. The hotel offers coffee and sometime some snacks, which are always available at the reception. This is a definitely nice gesture on behalf of the hotel.

the street had construction, which I am guessing it is temporal, so nothing major, but was unfortunate for us, to be there during that time. Some days, the room was not cleaned, but to be honest, when we told the staff, they brought new towels and offered water bottles.

Nice discreet boutique hotel. Very well located with lots of eating options close by. Some of the staff were pleasant and helpful when asked. The rooms were small but nicely appointed.

Hotel did not pre warn of loud, disturbing ongoing street construction and excavation pollution until a couple of days before arrival with info that Taxi could not pull up by hotel. Hotel did also not state at time of booking that they would be taking CAD 300 per room security deposit that won't arrive back into your account for up to 10 days. I am still waiting to receive my refund There is also a problem in the King room as the bed base is larger than the mattress which meant I must have hit my lower leg and shin at least 10 times during a 6 night stay due to there being very little room to manoeuvre around the bed.

Spacious and well-decorated room in the heart of Old Montreal. It was quiet in the room despite the construction on Rue Saint-Paul immediately in front of the hotel. The staff were friendly and helpful. Due to the construction, the parking valet met us at our car about a block away, brought our luggage to the lobby, then went back for the car to park it in the underground garage. The hotel recharged our (electric) car at the charger in their garage with no extra fee. The bathroom, although small, was lovely with ultra-modern fixtures. The multi-jet fixture in the walk-in shower was very pleasant.

The breakfast room was small and crowded. On the first morning, one end of the room was blocked by large items stored at one end.

Excellent location to enjoy whatever you want to do in Old Montreal. We travelled as 4 couples, ourselves and our 3 kids and their partners. We enjoyed excellent restaurants close by, fun cocktail bars and the Museum of Archeology and History just steps away. The hotel seems to have been very well furnished with modern amenities (wonderful shower head options) but still retaining its old world charm (exposed stone walls in all our rooms). The included continental breakfast was very good, not large but everything was very good quality especially the croissants n the pain au chocolates

Absolutely no complaints.

Continental breakfast very good. Dining area was small. Staff was very helpful in suggesting restaurants and places to visit. Very friendly and kind. Loved the neighborhood.

I requested a quiet room far from construction but it was smaller and darker than expected. No fault of the hotel, circulating the area around the hotel (especially carrying suitcases) was awkward.

Our room, bed, in-room amenities and especially the shower were all top notch. The staff were attentive, friendly and very helpful. 24 hour on-demand coffee was definitely a treat! We thoroughly enjoyed our stay and would not hesitate to book here again.

Only downside was the street construction going on directly outside the hotel. We were traveling with my elderly parents, it made it very difficult for them to get around. This was no fault of the hotel but it did have a detrimental impact on our Montréal experience.

Breakfast was simple yet delicious and cozy! The hotel is in a good location, and having a boutique convenience store across the street was a bonus. There are many restaurants you can walk to, and the pier and museums are a short walk away.

The room was very pretty. However, you can hear the next-door neighbor word by word. The bed in our room was not even, so my husband complained that he felt like he was falling all night. There was a light indicator for housekeeping, but when we pressed the button to request cleaning, nobody showed up for the day. However, the housekeeping members are very friendly. PS: I was not a big fan of shampoo and conditioner fragrances.