The location of the hotel is great for tourists to walk to nearby shopping, dining and some sight seeing. Appreciated that the room had a mini fridge, microwave, and carafe to boil hot water.

Wish the property had an onsite fitness center ( the local one they give you a pass to is pretty grimy and worn). Can be difficult to find the hotel from the street initially. The power went out late in the evening during our stay for about 3.5 hours and the hotel did not have flashlights to provide guests. I expected more from a 4 star hotel. Also the A/C went out at the same time and into the next day and there was no courtesy message sent from the hotel letting guests know.

The included breakfast (anything on menu) plus coffee was top quality and could be had in room (I learned too late) Their courtyard is lovely as is the view from balcony & terrace. Bedding was fine, L’Occitaine products, Nescafé, kitchenette, and of course the welcome present. concierge was competent and the location central to best of Montreal. Cafes and restaurants nearby are great and the architecture is gorgeous. Location location.

Storage space for clothing and outlets sporadic and sparce. Cleaning starts a “bit” early if at breakfast. Again, friendly staff so no real issue. Young desk staff don’t seem too familiar with area from restaurants to landmarks. Better to ask concierge, Also construction on St. Paul made things a bit less charming at times, but we found our way around it. doorman, anyone from the area.

Everything about this hotel was wonderful. The location in Old Montreal was perfect - steps away from incredible restaurants, historic streets, and beautiful sights. The room was spacious, spotless, and ready for us early. The beds and pillows were exceptionally comfortable, the shower was excellent, and the provided toiletries were high quality. Every staff member we met was warm, friendly, and genuinely welcoming, greeting us in the halls and elevators. The atmosphere felt calm and kind, with no noise or discomfort anywhere in the hotel. Breakfast at the hotel was absolutely delicious and a perfect start to our day. It was luxurious without being flashy - full of charm and character.

Struggling to find an issue - the cutlery was in a weird place above the stove, maybe? Not a big deal really.

Get the breakfast included, it's well worth it. The room was spacious, clean and comfortable. Staff were great and hotel is close to a lot of attractions.

The room facing the street, always heared drunk folks around 2 am to 4 am on the weekend. But those conversations happening outside at 2 am where like a tv show. Boy: "Come back to the room, I have chocolates" Girl :" I don't want to come to your room, I want to go home" Boy: " well B------ I paid for the dinner and drinks, I deserve something" Girl "looks like your dad's money"

Located in Old Montreal by the Port, this hotel is close to many restaurants and bars. The staff are very accommodating and professional. We had a small suite which came with a very large bathroom that had a separate bathtub and large shower. Overall our stay was very good and we would stay here again

Breakfast was included in the package we chose and was a bit disappointing: no croissants or viennoiserie at all, limited choices for the included package and even the extra add-on possibilities were a bit meh. The espresso drinks were from a commercial Nespresso machine and should have tasted much better.

I believe the rooms were renovated since we last stayed and it was bright modern and clean. The staffs are friendly and professional which I wish we had more similar service in the US hotels. It is pet friendly and valet service was also smooth. You do have filtered water and ice machine on each floors as well as a kettle and nespresso machine. The room came with a small kitchenette. Very pleasant stay in the heart of Old Montreal. The area is under lot of construction so the streets are hard to navigate and if you have a car you might find a bit confusing but use your common sense and you will be fine!

The location was fantastic and very central. We were 2 ladies traveling together, and liked that we had separation of space as the 2nd bed was in the living room part. Staff was extremely friendly and helpful.

The 2nd bed was actually a murphy bed so my pillows kept sliding in the back and it was in the living room portion so there was nowhere to put away your clothes. But it was comfortable. We stayed for 3 nights so that was a bit messy living out of the suitcase with nowhere to unpack your stuff.

An incredible staff went to a lot of trouble to see if we they could find us a room with 2 beds. Although nothing was available, we laughed when we opened our door because the room was huge and much more than we could have expected. Great location to walk through the older part of the city.

The google map driving directions were not accurate, so it was a bit difficult to find. The signage for the hotel is not very clear. Once we reached the correct street, we stopped in the middle of the one-way street to look around and the valet run out to greet us, so we found it by accident.

Outside of the beautiful hotel/ location, we loved the people who manage the property! Incredibly helpful & thoughtful. From the check in through the wonderful staff throughout, including the GM himself. They took great care of our family during our Christmas visit. Thank you!

Very little not to like. Our only feedback is that the lobby, public space can be redesigned and better utilized. The space is segmented, with a small seating area next to the fireplace. Could they open it up and create a more inviting atmosphere with bar, lounge etc?

Great location in Old Montreal right around the corner from Notre Dame Cathedral. It was very convenient with valet parking and just a 5-minute walk to the closest metro station. Staff was very pleasant and helpful. Our room had been upgraded to a suite which was a nice bonus, and our room(s) were very clean and comfortable. The lobby smelled so good, too, that I even bought some of the fragrance to take home!

There was a nice outdoor courtyard in the back of the hotel for the restaurant, but we would have enjoyed having access to it outside of the restaurant hours as we were looking for a place to sit outside and enjoy a bottle of wine in the late afternoon.