Absolutely loved this huge, well-vented and well-designed apartment, we had everything that we needed here and a great view to boot. The best parts were the weighted blanket and the black-out curtains - we slept very well. The staff was super nice and effective - the cleaning lady was *very* thorough. One of my favorite places to stay!

Someone sent me a phishing link from this hotel’s account after booking. This accommodation will not ask you to confirm your booking after you had made it, so do not follow any third-party links.

Fantastic location, large room/studio, good breakfast, quite affordable for what you get!

Although we paid and checked as a couple, the restaurant staff and the front desk lady insisted we have the right to take - only one breakfast !? Two passports copied, two keys, two pairs of slippers and two toothbrushes provided, BUT ONLY ONE BREAKFAST. We entertained a sitting protest right in front of the reception. After 15 minutes a supervisor came and decided he will give us "one breakfast free". The last day we asked for two breakfast packages due to very early departure. The answer of the front desk: 'The restaurant is not open so early." (5am). We insisted again and, no surprise, we got our breakfasts kits just before leaving the hotel (4:30 am). Conclusion: you will get everything you need if you try hard enough.

Our apartment was very clean and spacious. We were able to do laundry in our apartment as there was a washing machine (including dryer and laundry detergent) in the room. The Japanese toilet was a nice bonus. It's a 7 - 10 minutes walk to metro station People's Square (exit 7) and to Nanjing Dong Road. There is a Family Mart around the corner. I would definitely stay here again.

Most TV channels were paid only

We've been staying here for almost every time we were back to visit family and friends for at least three years. First of all, we really LOVE the location of this hotel (it is right in the Renmin Square, which is in the middle of everything) - walk-able distance to Nanjing pedestrian road, all the shopping malls, and subway 1/2/8 lines which pretty much can take wherever you'd like to go. Of course, we also LOVE the staff there - every staff working at the hotel (from the front desk, to the security uncles, nice people working at the restaurant, to the extremely friendly housekeeping sisters/aunties), are always attentive and ready to help whenever needed. This really made us feel that we are "at home". It was also a very memorable experience this year, during our most recent stay, because we celebrate the Spring Festival in Shanghai, while staying in this hotel. Definitely will come back again the next time we visit Shanghai. Highly recommended!

Nothing really. However, if the hotel could come up with more efficient ways/policies to stop some customers from smoking in their rooms (from now and then, we sometimes sensed cigarettes smell coming out of the ventilation system from the bathroom), that would make our stay even more pleasant. Also, if the bed can be somewhat wider (or if there is an option where the size of the bed can be selected from the hotel site), that would be more awesome.

Location is the key. Hotel is sitting on a green line #2, which connects Hongqiao and Pudong airports. Also it's our line to go to see our daughter who is studying in Pudong, and our son is in Puxi. Also, kids can stay with us on weekends. Just need one more room sometimes.

The breakfast could be better, choice isn't much, but there are plenty of it just around the corner, so it's really isn't a big deal. We like to have a porridge from the McDonalds or have some sandwiches from Starbucks.

This is a large hotel, located a 5-minute walk from Nanjing Road, a 15-minute walk from The Bund, and a 6-minute walk from the nearest metro station, People's Square, which offers access to three lines (1, 2, and 8). Metro line 2 provides direct access to both of Shanghai's airports. It is very convenient for visiting Zhujiajiao and other locations in Shanghai. A 3-minute walk will take you to a restaurant area near the hotel, where you can find good food at reasonable prices. The hotel is very clean, the staff are helpful, and the rooms are well-equipped. I strongly recommend this hotel to other travelers

Nothing.

Location is very ideal and the rooms are bigger than usual so enough to accommodate 5 of us in 2 rooms. The service staffs attitude is not bad and cleaning aunty cleans pretty well. Everyday fresh towels including hand cloths and floor mat is changed without asking.

Sofa bed seems a bit hard so maybe can look into it to make it softer. Water heater is using via a tank so hot water is limited for bathtub usage. There was a lack of water during one of our days that we stayed in the hotel so was disruptive. Post that the water is very dirty with white sediments.

Excellent choice in the heart of the city. Location is superb (walk down Nanjing Shopping St, walk to the Bund etc). Staff friendly and competent (we only interacted on checking in and out, both times they spoke English and everything was seamless). It was much larger than I expected, very quiet on our floor (10th). We were there for five days, studio unit. It was kept very clean with daily housekeeping, bed was comfy, bathroom spotless, room had everything needed. Didn’t get to try breakfast as we were jet-lagged and kept sleeping in. Would definitely stay again, an excellent value option. Used DiDi to get around city and they picked up from street in front of hotel easily. Nice little Family Mart on same block with essentials. Hotel has drop off spot in foyer for food delivery, and unit has basic kitchenette if you want to cook. Couple small malls on next block had great restaurants on ground floor for easy breakfast/lunch/dinner options.

Nothing.

Stayed for 1 week and was good room with (small) kitchen which was important to us for preparing simple meals. Very close to people park and the Metro which was great and ideal for initially settling in for a trip to Shanghai. Close walk to popular Nanjing Road.

The pricing wasnt too bad from international standard, and since we are foreigners in China, we appreciated peace of mind from booking with booking.com. However, once we arrived in China and got to know how things worked, we switched hotels with much bigger room for roughly the same price, but would have only been able to find once on the ground in China.

The location was amazing. The cleaning ladies were very helpful, and breakfast was good.

English was very poor from all the staff. We came in the morning, at 8 AM, and asked prior to arriving for early check in and they said if the rooms are ready, however we could not check in before 1 PM. I would suggest, if coming so earl,y to get an extra night, as nobody checked before 1 PM, and somehow I do not believe no room was ready before that time. The staff was not helpful regarding anything, to be honest, but I assume it is due to a language barrier. The location is fantastic, but it is on a busy road, so I would suggest having noise-cancelling buds. We did not mind tho. Breakfast is more Chinese than Western, so get used to eating only eggs, vegetables, and fruit.