This hotel was in the perfect location in the El Poblado district-It was in the more 'chilled' part of El Poblado and we loved the spot, felt very safe in the neighbourhood, it was a very photogenic spot and had a few great restaurants, bars and shops right on the doorstep, easy walk to the metro for us to get about. The guy working at front desk very kindly gave us his metro card to use as well :-) The room itself was fine- water hot, bed GIANT and very comfy, the windows are not in any way double glazed or even really fitted well which was fine to us but if you are a light sleeper bring earplugs. We liked that we could open a window and let in a breeze.

unfortunately the wifi was almost non-existent which is a major negative- they NEED to sort their wifi off and I think this would put off people searching for hotels- you want good wifi- when you arrive in a city and want to plan your trip/ check google maps/ book excursions etc- its a real downside not having working wifi. We told them it wasn't working and it seemed to work briefly, but I mostly used my esim which I had paid for so I had data - lucky I had this because being on a city break with no wifi is not ideal

Loved how helpful the staff were. They really looked out for us and there was someone at the front desk 24 hours which made use feel safe.. The location was also great and in walking distance from cafes, restaurants, bar, pharmacy, ATMs, tattoo studios etc. Literally everything you need! I saw a lot of comments about noise, can’t relate because it was nothing unbearable.

The towels were dirty even when they were “clean”. I think they just need to get some new ones.. Also could have had more options for breakfast, that part is not a complaint just a recommendation.

Location was good, bit outside of the hustle and bustle, so the noise was fine. But still within good walking distance to where everything is going on and the metro. People working at Luum were great and helpful. When going out got a metro card to use and advice. Getting laundry done at Luum was easy as well at a good price. Breakfast was good as well, may be simple for some but perfect for us! Fruit, eggs and coffee, what more could you want. Good value for what you get. Room wasn't really big but enough for us when visiting Medellin.

Can be a bit noisy, but slept really well so did not bother us. Bathroom could use a bit of a update, but everything worked and had very hot water :)

Nice clean room with a comfortable bed, great location to bars, restaurants and a big supermarket in El Poblado. Close also to Poblado metro station. Staff were friendly and breakfast was nice and fresh. Felt safe in and around the hotel.

Kitchen was small and staff didn't put away any of the washed crockery which made it difficult if you wanted to use it yourself. Needed earplugs as there was a dj playing music next door which was very loud one of the nights we were there (Thursday night). We had then so wasn't too much of a problem.

It was very clean and super well located. Many restaurants nearby, short walk to the metro and near the provenza area without all the noise. The room looked like it was recently renovated and they had an affordable laundry service.

The room we had was fine however the door to the washroom wash those “barn” sliding doors and there was no noise isolation which becomes uncomfortable if you want to use the toilet and you are sharing the room (Im sure this is not a big deal for many but for us it was uncomfortable)

Lovely hotel, small so quite personal, and beautiful rooms. Bed was comfy, breakfast was great, and location was close walk to some great restaurants, maybe 15mins to the metro. I initially found one of my windows kept dropping open but I spoke with reception and they fixed it immediately so think this assistance was great.

Bathroom doors are sliding barn doors which don't stay shut - not really an issue when solo but maybe not ideal when sharing.

We were greeted by Camilo, the most friendly and dedicated person we have ever met at a hotel. Lilian, who prepared us a lovely breakfast every morning, was friendly, kind, and always had a ready smile. Many of our fellow language students had issues at their lodging that the noise of the busy Poblado neighborhood made sleep difficult. This was NOT the case for us. Even though the walls are thin, and the rooms small, the bed was comfortable, the AC worked well, and our room was nice and quiet. We enjoyed the patio just outside the door, where we were able to read under the shade of the umbrella, or early in the day with the shade of the adjacent wall.

I worry that the fixtures of this hotel will not stand the test of time. The faucet handle was (almost) broken, one of the bathroom shelves was starting to come out of the wall. The room is tiny, but with some careful unpacking, we found room to hang up or put away all of our clothes for the week.

The location was just perfect, walking distance from Parque Lleras y La Zona Rosa de Poblado. Close enough to enjoy it all but not in the middle of all the noise and traffic. The rooms were nicely decorated, but were somewhat small, especially the bathroom. We enjoyed the laundry service and the breakfast was good. Staff was super helpful and keen to assist us with whatever we needed.

Rooms were small, especially the bathroom. Please consider that you would have to go up and down the stairs with your luggage at check in and check out, so travel lightly (two big suitcases and a carry on made the room feel super crowded).

The guest room was very small and the bathroom door kept falling off its track as well as no shower door so water was everywhere. However we worked with it and we loved the hotel and location, we were able to walk to local restaurants and bars etc and it worked out. We also got picked up for tours at the hotel it was perfect.

The breakfast, although it was a standdard (egg, Arepa, fruit,juice,coffee) breakfast. The fact that the hotel is walkable to the night activities and restaurants are nearby. The staff was helpfull although they do not speak english

You pay 5% extra when pay with credit card. I had booked a extra night and the let me pay seprately( so 10% charge)