Thanks Meled, Natalie and Alex for their kindness and support. Staff's advices for food and transportation are priceless. Location is near almost everywhere, city center is 10 mins walk away. Axa Hotel is offering much than its price.

The one thing that I seek is hotel slippers. If this will be add the rooms, that would be great.

A stylish modernist building renovated with care for the spirit and architectonic detail. The location is great, close to the central bus station, with a tram and bus stop just outside, and waling distance from the Old Town. Breakfast is nice, feels almost homemade which is rare in hotels. The swimming pool in the same building is a great asset, especially in the summer.

The information on Booking could be more specific about the fact that the pool is a separate company, guests have to pay and use it only when it is open to the public - meaning anyone, so it gets pretty crowded. It is still great to have it in the same building but be aware that you will likely be swimming in a queue and you will meet school trips (with female teachers in the men's changing rooms and showers because why not...) - A detail perhaps but the cleaning staff should not switch off the electricity in the room if the guests have things in the fridge...

Excellent location, friendly service, great breakfasts daily.

At the time of booking, there was no note that if you don't book directly thru the hotel t swimming pool and gym facilities are not included.

The location of the hotel is excellent. The breakfast is average, but what is used up is constantly replenished. The breakfast area is a bit narrow and cramped, but still this is a three-star hotel and it can be said that it is acceptable. What needs to be changed is the duration of the breakfast. It starts at 8 am and is somewhat late for someone who came as a tourist because the tours start at 9 am, so there is no time to have breakfast and catch up, so we missed breakfast twice (out of 4 times). The Florence bus station is close and is very convenient for those who want to visit Karlovy Vary by bus.

The breakfast is average. What needs to be changed is the duration of the breakfast. It starts at 8 am and lasts until 10 am. 8 am is late for someone who came as a tourist because the tours start at 9 am and even earlier, so there is no time to have breakfast and catch up the tours.

The hotel, while not in the center, is well connected to the entire city with metro and bus. In just 5 minutes you are in the Clock Square; Walk in 15 minutes and it is a pleasant walk especially in the evening. The hotel is extremely clean and the breakfast is very plentiful and good. The staff is very nice, friendly and helpful; in particular Alexandr, who is so nice, was very helpful in moving around and helped us with everything.

The only flaw is the curtains in the rooms, as they did not completely cover the morning light.

Special thanks to Alexandr for his kind care and organizing takeaway breakfast

It’s not too far from the bus terminal but farther from the train station. However it is also some distance from the old town but doable. Check in was fast and the staff helpful. There is a lift. The room was big by standards. Clean and comfortable. There was a fridge, kettle, coffee and tea, tv with English channels and heater. There were more than ample spaces for our stuff. Breakfast had good variety and tasty. They packed a breakfast box the second morning when we had to catch an early bus. Thanks. There are restaurants around but mainly kebab ones. More nearer old town.

There are heaters which are good but you might not want to use it as it gets very hot. You can warm up the room then turn it off. The bedding is warm enough. Otherwise nothing much negative.

Spacious room with chiller, coffee and electric kettle provided. Local breakfast with good assortment provided. Good location to all sightseeing areas, all within walking distances.

Toilet’s heater didn’t work so it was cold during winter. Room only has 1 chair. A bit far from central station. Do note that there’s another station near the hotel but all the intercity trains only stop at the central station. This fact isn’t obvious in any description when browsing about the hotel unless you know Prague well. As the pavement was made of cobblestones, so it’s tough to push your luggage and it took me 45mins to walk to the hotel although google stated 15mins.

Our experience was made better by a couple of staff namely Alexandr who helped us with extending our original booking. He also arranged for a breakfast package on our departure day since it was very early in the morning. He was very helpful and patient with our questions. I didnt catch the name of the concierge who assisted us with my husband’s medical emergency. He was also very helpful to us. Their friendliness made a difference on our stay in Prague especially when we had to deal with a health crisis during vacation.

The staff were great Adam and Alex made us feel welcome straight away and gave us a range of tips. The room is big we had three beds in there and still had plenty of room. The theme is minimalistic so be aware.

The quality of the breakfast was a little underwhelming and on the last day the timing changed by 30 mins which resulted in one of our group members missing breakfast. This should have been communicated beforehand. You should also note the swimming pool does not belong to the hotel and has to be paid for in cash. There is also a deposit requirement so bring extra.