Everything about the hotel that was available - room, breakfast, staff, cleanliness and the way they made us welcome and feel at home was excellent, other than my comments re parking and restaurant as below. Although it was a little way out from the Old Square, it was still well situated with plenty of bars, restaurants, shops, local transport to hand and only a short easy walk to the main tourist areas. I must make special mention of Arina on reception, she was fantastic and was able to advise us on every aspect of Prague and making the most of our stay.

I have 'ticked' the hotel didn't meet my expectations box because, and only because of, the below. I would still recommend a stay there, particularly if you are not driving. The hotel was advertised as having a bar and a restaurant/café but had neither. A bar, or café at least, would have been very welcome after the long drive there. Although the hotel had a car park it wasn't accessible from the hotel, you had to leave the hotel and walk along 2 streets to get to it. Made unloading/loading time consuming and a bit of a pain as we had to make a number of trips to complete both. Also, the hotel only had two keycards to open the gates to the parking, so you had to hand it in and out each time you wanted access to your car. I understand this is down to the company that runs the parking.

The Front Desk agent during check out, Anel, was extremely nice! I also enjoyed the breakfast, the staff was kind and helpful. It was very quiet and peaceful even at the end of it. A shout out to the housekeeping crew as well!

The property had exceptional staff that provided a friendly and welcoming atmosphere. The breakfast was delicious and the hotel room was very clean, comfortable, and spacious. Great location with close proximity to beautiful cathedrals and restaurants. Would definitely recommend this hotel.

It was slightly hot in the room at night due to lack of air conditioning.

We liked everything. The room was very clean, the bathroom was very clean. The welcoming was very good. Anel the receptionist was extraordinary , she helped us a lot . She was very kind and her smile made us everyday beautiful. She was very helpfull and willing to give us informations and answer every question.

The staff was very helpful and welcoming, everything was clean and comfortable. We especially loved how spacious the room and bathroom were. The breakfast buffet offered a variety of both sweet and savoury food, coffee, juice, all good!

The elevator doesn't get you access to every room (the disposition of the building won't allow it) and we had to take more stairs through more corridors to reach ours.

Great location, close to the Old Town. Clean room and very helpful staff: Adil and Arina answered to all our questions about city tours, transportation or accomodation. Also free parking was a plus.

Old furniture, but the clean room made this detail not so important.

Awesome place with amazing staff! Rooms were comfortable and clean, close to the center and great breakfast. We were impressed by the staff, especially Anel at the reception, who was extremely helpful and polite - she made our stay better with her great recommendations. Everyone was friendly. Would be happy to return.

The room was very clean and the staff was very friendly and helpful, the hotel location is excellent, close to attractions as well as to the metro station and many public transportation stations, I enjoyed my stay there and recommend it very much.

Location, easy to come by car, walking distance to old town. Private car parking. Extremely helpful and kind reception (Anel). Compliments by hotel.

The weather was really hot (over +30). No A/C but luckily there was a fan in the room.

It was easy to access the hotel by car and the parking was very close. We could easily get out of the city on our day trips to Karlovy Vary, Pilsen and Cesky Krumlov and fir our Prague days we could walk to the centre in about 20 minutes and be surrounded by people. We did not take breakfast as we usually just have coffee and for us Canaduans, the McDonald's a block away offered the biggest "Americano" sized coffee and easy English touchscreen. All front desk staff were very friendly and helpful. We noticed that the hotel is not wheelchair accessible as there were 3 steps to get to the elevator and no ramp. The hotel has a small gated parking lot, but it was usually full and you better be an excellent driver in very tight spaces. There was also a monitored shared parking area just in of the hotel that we parked at nightly which turned out to be ok. The room had a safe but no instructions on how to use it so we had to call front desk, unfortunately the phone in our room did not work. Did not really need it. Our room was very quiet. the toilet was separate from the shower/tub room. There was a mini bar as well. The channels on T.V. had only 2 english speaking languages fir anyone who needs to fall asleep to the T.V. All in all a good hotel for our needs. Not luxurious but friendly, clean, and good location for both exploring Prague and day tripping. P.S. it takes about 20 minutes to exit Prague from the hotel if going to Pilsen, Karlovy Vary or Cseke Krumlov. Lots of traffic lights and speed limits are enforced with lots of radar. Almost no one drove above the 50 km/h speed limit in the city.

Room phone did not work, room safe did not have instructions on how to operate do we needed to have a technician come show us, breakfast ladies would not allow me to take 1 coffee as I did not have the full breakfast option but directed me to the bar where one coffee was about $5 Canadian. Not really a hassle, they were just following the rules, but other hotels i had stayed at allowed a single black coffee as a service.