Staff friendly from arrival and informed us we had been chosen for a room upgrade which was a nice surprise. The upgrade included an executive suite and breakfast each morning. We hadn’t paid for breakfast as for how much we eat it wouldn’t have been good value for money. But as our upgrade included it we used it and it was well stocked, clean and tidy and food was warm. Room was modern, clean and tidy and had everything we needed. Would definitely recommend the hotels cloud 9 rooftop bar, nice cocktails and very friendly staff who clearly love their jobs. Shop in a little shopping centre 2 minutes walk from the hotel reception has everything you need at good prices, also has a pharmacy and cosmetics shop. Around half an hour walk into old town, we ate in old town each night, it’s best to book though as it gets busy. Our favourite was Agave (a Mexican). If you don’t like walking look into public transport in advance as we totalled 60,000 steps across 3 days, but it did mean that we saw everything between the tourist attractions. However, Prague is all cobbled streets so pack comfy shoes! £20 taxi from the airport takes about 30 minutes, we pre booked through booking.com. Hotel is huge but doesn’t feel it, it’s still quiet. Didn’t get to use the pool and facilities as we were too busy but will definitely try these out next time. 5 ⭐️ from us.

A map of Prague and more information of public transport would be helpful. We walked everywhere as we weren’t sure on how the public transport worked and totalled 60,000 steps during our stay- very tired feet! Cloud 9 cocktail bar a little pricey. But overall we can’t complain.

The location is great , everything was in a walking distance if you enjoy walking; the staff were good, the room was clean with comfy beds. Everything was fine. Great value for money.

You have to pay for wifi

all was perfect,, good price, good pozition, very comfortable bed , really good quality for money!

sometimes you wait long queue for check in And check out. and we didnt like there were children in spa. we are living in 21.century, and spa isnt for children. this is adults zone. sauna steam, Why people taking children there??? after you cant relax Because you hear all noise from babies around you. really it should not be alowed. or it should be example not all day for children, But for example 3 hours in a day only for children. they have some special timing But Its not enough Iam sorry, for adults or extremly early morning or extremly late evening. and for children all rest of the day. Its not right.

Lovely Hilton Hotel . We stayed in a King room with river view . The hotel was spotless and our room was very clean and practical . All staff we encountered were friendly and helpful . All spoke great English . The Cloud 9 bar is just fantastic and there is a great choice of restaurants to eat in . Probably the best Hilton we've stayed in .

Nothing not to like about this hotel . Convenient to Prague Old Town which was about a 15min walk . This is not a Boutique hotel but a large scale hotel and great value for money . Despite the size of the hotel it was quiet and only a breakfast did you realise there were a lot of people staying in the hotel . Breakfast was very good with lots of choice although busy it was well organised with plenty of seating and helpful staff .

Extraordinary Lobby Design with Christmas Lights, Nice Evening Dinner Option in the Lobby for 24 hours, Steam Bath in Spa, Fruits available at Spa Reception, Unique Bar Menu at the SkyBar with Bartenders Choice, Truffle Popcorn, Nice Staff at Reception, Spa, LobbyBoy, Cleanliness, HoPHouse Beerhouse in the hotel was amazing, very good Beers and nice Nibbles, Tasty Christmas Menu in the Bar, Potato salad with Veal was amazing, also Soup and the funny Student Girls how served make us laugh

It was a bit cold in the room at arrival (21.2 or similar) but for the end of our stay we could experience the suitable temperature which was around 24-25 degrees for us. Altough the hotel offered their help with the aircondition optimalization on a small note on the top of the aircondition but we didnt asked for it so it was absolutely not the hotels mistake, but ours. But Maybe its recommended to set the heater during winter on a bit higher level, it feels nice and welcoming.

Beautiful hotel, located near the city centre (20 minutes by walk or you can use the metro), the lobby is huge and has many shops and a lot of cafes and restaurants inside. Very nice breakfast. There are 6 elevators to take you up and down easily. Very huge & spacious parking garage that is connected to the hotel. The room is clean and has all the facilities needed for the stay. The A/C worked well during our stay without any issues. Very helpfull staff at the reception & room service so thank you very much. All in all we had a wonderful stay at Hilton Prague

nothing i can think of

The hotel was very well presented and the facilities were a pleasure to use. Located just by the river with nice leisure facilities just a 10 min walk to the old town Excellent breakfast buffet and a choice of bars in the evening When checking in Veronica was absolutely fantastic. So friendly and efficient. She even managed to locate our old Hilton honours account without being asked so she could link the points and popped a letter to the room confirming. WOW. fantastic service Erin at breakfast was also a delight together with Petr who was so helpful. Thank you

Nothing

Good location near the metro, but also within walking distance to the city center, spacious room (although too far from the elevators, because they are only in one place around the perimeter of the entire floor), a wide selection of food for breakfast...

The air condition in the room was not working, which no one warned us about in advance at the check-in at the reception. After a telephone complaint, someone at the reception told us that they would definitely send a technician there. An hour after the phone call, the technician, who arrived, apologized that, unfortunately, the hotel is undergoing some kind of renovation and unfortunately some rooms are without functional air conditioning. And as a bonus, the wifi did not work (unfortunately in the entire hotel), however, it was resolved after a complaint. A person can understand and accept that the hotel is undergoing renovation, but it is quite difficult to understand that no one will warn him about it upon arrival.

Being not inside the old town, making it possible for this property to offer a great value of money, however, it’s still very convenient due to its location near the bus station and Florenc metro. Great breakfast variety and great staff in the reception.

The hot Asian soup in the breakfast is not good, though other dishes are excellent. Generally hard to find something to complain especially considering its price (compared to the old town)

I love the Hilton and have stayed here many times. Hotel is a little bit of a walk of of the city center but there is lots of public transport which is just a short ride. Breakfast is amazing. Always very clean. Staff are very helpful and friendly. The bed for me is a little too hard but my husband finds it really comfortable. I still love this hotel. Would stay again.

I found the bed a little too hard. We struggle with the air con in the room though. its hard to get the temp just right at night and it can create a little breeze when trying to sleep. I still love this hotel. Would stay again.