The view from the room was amazing (15th floor), the hotel is very clean, modern and easy to access by public transport. The reservations manager (Paula) arranged a lovely birthday surprise for my partner in the room and made it very special for him. The hotel is close to all amenities and the hotel provide a lot of facilities too - roof-bar, restaurant, gym etc. The breakfast was also exceptional, a buffet to suit all cultures. Overall, a very positive experience of the hotel management itself.

We were not informed prior to arriving that there was an upfront deposit of 200 euro upon check-in, we did pay it but it would have been nice to get advance notice as the hotel room rate is already quite expensive so others may not be in a position to pay this. Also, the night-time receptionist was not very attentive and allowed some guys who came in from the street to cut ahead of us while we were waiting to check out - we almost missed our early morning flight as we waited almost 30 minutes to check out. Apart from this, the rest of the experience was very good.

The whole experience was AMAZING! The location is great. The facility is so fancy, I would like to go back any day. Very clean, with very warm and responsive staff. The best! The view of the Danube from my room was simply EPIC. Couldn't get enough if it. The room design and large glass windows, top to bottom, made the experience on their 13th floor worthwhile...was .only well spent. The proximity to the train station is worth a mention too, as it makes movement with the city such an easy task using public transport.

I canr put a finger to anything...such was the amazing experience I had.

I had a great stay at the Melia Vienna in October 2024. The room was spacious, modern, and well-appointed, offering stunning views of the city skyline. The bed was not that comfortable, which can be improved to medium/firm mattress. Breakfast was a real highlight—there was a wide selection of fresh, high-quality options, from local pastries to international favorites, all served in a stylish setting. The hotel's location was also very convenient, with easy access to public transportation, making it quick to explore Vienna’s main attractions.

the bed was not as comfortable as I had hoped, which slightly affected my sleep. Apart from the bed, everything else was perfect.

Very impressive hotel , excellent roof top bar with great views and cocktails ,two min walk to the underground station which can take you all over the City and airport , very nice and helpful staff , we didn’t eat there so cant comment on the food but the restaurant’s looked impressive , there is a great coffee and patisserie cafe just across the road which was great for grabbing breakfast , this hotel was recommended to us by our daughter who stayed there a couple years ago and it did not disappoint,

Very tight on coffee pods in the room and the milk was horrible , coffee wasn’t much better, would be nice if they left you few biscuits each day, Instructions regarding the room service was rather confusing and no menu. Minor issues really

The bed on the standard room was exceptionally large! a pleasant surprise! The room in itself was gorgeous, so much room and a beautiful modern finish!

Unfortunately outrage didn’t work, the bathroom door didn’t close, which wasn’t the best when on a first holiday get away as a couple getting my partner to leave the room so I could use the loo was very inconvenient, the view was just a massive building site so I feel that room in itself is over priced for “the view” our TV wasn’t adapted for my arrival and was still in the previous guest name so using the tv became a challenge as it was still connected to his phone, apparently these couldn’t be fixed until Monday, which wasn’t the day we were checking out as we booked a 2 night stay

The room was spacious, modern, and impeccably clean. The decor was stylish and the bed extremely comfortable, ensuring a restful night’s sleep. The view from the room was breathtaking -Danube and city Centre - offering a stunning panorama of the city. The amenities provided were top-notch, and the attention to detail in the room’s setup made it feel like a home away from home. The breakfast at Hotel Melia Vienna was a delightful experience. There was a wide variety of options to choose from, catering to all tastes and dietary preferences. The quality of the food was excellent, with fresh ingredients and delicious flavors. The breakfast area was well-organized and had a pleasant ambiance, making it a great start to the day. The hotel’s location is one of its best features. It is situated in a calm area with excellent train connections, making it easy to explore Vienna. Despite being central, the location is wonderfully quiet, providing a peaceful retreat from the hustle and bustle of the city. Additionally, there are convenient amenities nearby, such as a supermarket and a makeup store, which added to the overall convenience of the stay. I cannot praise Irina enough for her exceptional hospitality during my stay. From the moment I arrived, she greeted me with a warm smile and an incredibly welcoming demeanor. Irina’s attention to detail and dedication to ensuring every guest feels special truly stood out. She went above and beyond to make my stay comfortable and memorable, always ready to assist with any request, no matter how small. Her genuine care and professionalism were evident in every interaction, making me feel valued and well taken care of. Irina’s ability to anticipate needs and provide thoughtful touches throughout my stay added a personal touch that made all the difference. Robert was also amazing during my stay, welcoming, kind, very attentive.

Honestly, there wasn’t much to dislike about my stay at Hotel Melia Vienna. If I had to mention something, it would be the limited options on the lunch menu and the bar closing earlier than I would have preferred. However, these are minor issues in the grand scheme of things and didn’t significantly impact my overall experience. Everything else was exceptional, and I would highly recommend this hotel.

Great quality room with river view. Very friendly and helpful staff at the front desk. Breakfast costs extra but there is a possibility to have it on the 56th floor with Amazing view to Vienna. On the 57th floor there is a open air roof top bar which is a great experience as well.

IT was difficult to find the reception as it is a multi functional building including offices. Same applies for the parking, difficult to find. The hotel is located on the lower floors of the building, but the roof top bar and restaurant are compensating that partly

Excellent 5 star hotel. Our room big, with separate show and big bath but was opposite a construction site and when I asked to be moved to another room the manager Veronica was very helpful and accommodated us in a room with panoramic views a shower but no bath the next day. This so much better. Also the level lounge on 57th floor was lovely and Jo who worked there was a fantastic lady and could communicate with guests with her knowledge of 5 languages. She was so caring and looked after the guests very well. The tables were always cleaned ready to accept the next guests. I enjoyed talking to her. The finger food/nibbles was ok but they had drinks on a happy hour from 4-7pm. The metro was a few minutes walk from the hotel and easy to use to get into the city. We also had breakfast on level lounge for 2 mornings and 2 mornings in the main restaurant. There was more of a selection of food in the main reception so we continued to eat there. The only difference to the 57th floor breakfast room was the 360 degrees panoramic views.

The lounge on level floor had no air con so they used fans. The car park is very expensive 20 euros for 24hours. We found another cheaper garage for parking which was close by

I recently stayed at Melia Vienna and had a very pleasant experience. The rooms are incredibly spacious, offering plenty of room to unwind and feel comfortable. It was such a relief to come back to a clean and well-appointed room after a long day of exploring. The staff were another standout feature – everyone was so friendly and accommodating, always eager to assist with any request. Their helpfulness really added to the overall experience. The hotel also provides parking, which is convenient if you’re traveling by car, though it comes with an additional fee. It’s nice to have that option, especially since parking in the city can be tricky.

While the location is peaceful and quiet, it is a bit far from the city center. This may be a consideration for those who want to be in the heart of Vienna, but the hotel’s spaciousness and welcoming atmosphere definitely make up for it. Overall, Melia Vienna is a great choice for a comfortable and relaxing stay, especially if you’re looking for spacious accommodations and friendly service.

All was quite good. I had a good view and the heated floors in the bathroom were a nice plus along with a nice shower and water flow. The set up was comfortable and easy for someone traveling on business. No real complaints. The room service food was very good and the bar in the room a nice plus when working at night or if you feel asleep early and wanted to hydrate - expensive but doable.

The pick up of the remnants of breakfast could have been a bit faster but I think it might be that they were not sure if i wanted to keep anything. Bed was a bit low for me, I have to admit and pillows too soft (i combined pillows to solve this problem). These were relatively small issues compared to the rest.