The room was nice, but for some reason our room was missing a microwave. Staff was very friendly and constantly cleaning. Bar was nice and it was nice that it was a fully stocked bar. I did have to teach the bar tender how to make a gin martini with a lemon twist, though.

I wished I had known ahead of Time that the continental breakfast, although it looked like your typical free breakfast was not free and I ended up paying $27 for a mediocre breakfast. I would’ve preferred to go out and have a better made breakfast at a restaurant. Had I known ahead of time that they were going to charge for the breakfast.

Everything was great minus that the bed felt it may be in need of replacing soon.

The bed was very worn in and the bartender input my order wrong. I asked for the truffle pizza with sausage. I even repeat myself. Then when he brought it out there was no sausage. He assured me I did not say it but made an attempt to fix it. The fix was to cook sausage then throw it on my pizza. Also I've ordered that pie here before and they put about 3 times the amount of cheese on it.

Great staff at reception (I always enjoy and anticipate my chocolate chip cookies). Hotel is always very clean and staff is attentive. Lobby, lounge and dining room are very inviting and one of the nicest in town. I really appreciated the large walk in shower. At a certain age getting into a bath tub shower can be tricky. Bathrooms are very well appointed with quality shower items

I got an incredible bargain on my reservation (significantly less than I did a few months ago) so I'm not complaining. However I did not realize that a few of the rooms at the end of the hall are smaller than the regular rooms. I was traveling alone and it was not a major issue, but I would have appreciated a larger space if I had been staying longer.

Mostly, the staff. Everyone greeted us with tender concern and even accommodated us for a second night, AND at the height of the chaos from the Thompson fire. We were very appreciative!

There were no music options in your YOUTUBE feature. We would have greatly benefitted from access to some music channels, with even the most basic selections: Classical, Jazz, Ambience, etc. It would provide a nice background for stressed travelers unwinding from the road or, in our case, a couple of seriously distressed evacuees.

We loved the cleanliness and freshness and how spacious the lobby was .

Pls update your bar hours because they were wrong for Sunday, check your elevator sign because it says the bar closes at 11pm but they closes at 9pm on Sunday. Pls read your notes when booking because I requested extra towels and we did not receive any extra towels plus we were 4 guests in one room and they only provided us with 2 towels for the 4 of us and therefore we had to go out of our way to go get more towels downstairs. Pls ensure you fix this issue so I can come again.

Liked the addition of Crabtree products or going back to offering all Crabtree line of products in room. Front desk staff was excellent, courteous, welcoming, cheerful. We arrived during an electrical storm and Power went out just as she took her name. She remained calm, friendly, handled situation like a pro, checking on our comfort & concerns, while she dealt with whole down system’s situation in the dark and other guests with situations that were arising because of lack of power and it being night time.

Did like tv options. Live TV did not have enough options. Very limited offerings. Couldn’t watch normal live tv programs I soils watch at home. Frustrating.

The check-in person was kind and efficient and fun. The cookie was excellent. Room was exceptionally clean. Bed was firm (yay!) and the room was quiet - never heard a sound from anyone else. TV channels and controls easily to navigate - and with a single remote. I was able to park right by the B entrance.

TV has a sharp image with deep blacks, but the speakers are on the back, pointed away from the listener. Especially when the a/c was on, I felt like I was blasting it at the neighbor’s wall yet still missing dialogue.

Free EV car chargers, which weren't listed in the amenities list. Fitness room well stocked. Nice pool and spa. On site restaurant and bar with good quality food, breakfast either buffet or order off a menu. Very quiet room, heard nothing from other rooms or hallways.

Homeless camp right down the street. Lots of warning signs in the parking lot about not responsible for car break-ins or thefts.

Guests staying at the DoubleTree by Hilton Chico, CA can enjoy a variety of amenities including a fitness center, an outdoor pool, comfortable rooms, and exceptional customer service. Additionally, the hotel's central location in downtown Chico allows for easy access to the city's popular attractions, restaurants, and shops.

As great as the hotel is, I was disappointed to find out that the breakfast wasn't included in the room rate. I mean, who doesn't love a good complimentary breakfast? While the breakfast at the hotel's restaurant was delicious, it didn't quite make up for the added expense of not having it included in the room rate. I would have preferred if the hotel had offered a more affordable breakfast option, such as a continental breakfast, for guests who don't want to pay full price for a meal.

The staff were super friendly and helpful. The breakfast buffet is a good value. The restaurant staff are attentive and friendly.

The only thing negative was the A/C in the room was on high and we couldn’t turn it down. The controls were not working. I like the cold, my wig not so much. The good thing was the comforter on the beds are super cozy.