Location was great-close to Atlantic and Smith St, close to Jay Street-Metro Tech and other subways. Not far to Manhattan. Staff helpful and friendly. Comfortable spacious room. Shopping and restaurants near by. Great breakfast options (necessary since the hotel's breakfast was not good).

Beds were not good-was like I felt the springs. Pillows not great either. Water in the shower was very cold or very hot -seemed to be after 11pm until the morning. Hotel service was wonderful-asked if we'd like to change rooms which we did not. Sent someone up promptly to check on it. It seemed to work but then when we went to use the shower later in the evening -still the same problem. We didn't complain-we adapted our habits. Breakfast was terrible-all processed food including breads, nothing fresh except an orange or apple. No microwave, nothing hot. I can go on. it really was not good, not nutritious. I hope Nu does something about it.

We came for the room with the twin beds to give my teens their own bunks. Beds were generally comfortable and space was used well in a small room. Bathroom was large, with a big shower and separate toilet room, great for a family. Daily housekeeping felt luxurious compared to most places these days. Location in downtown Brooklyn gives you easy access to subway lines to take you anywhere in Manhattan. Also around the corner from the Smith Street and Court Street business strips for easy access to restaurants and stores.

We mostly drowned out the noise from the construction site across the street by running the fan for white noise, but the screeching of the backup alarms at the construction site were pretty bad on the last morning. Provided breakfast is really basic especially at this price. The hotel should try to reimagine it.

The bed, once we got into it, was very comfortable. But, we had to crawl over a banquette to get to it! Nice towels, linens, soaps, etc. Room had everything we needed for our four night stay. Staff were very responsive. Breakfast was not a gourmet delight, but it included several protein options, which was greatly appreciated. Good location, easy to get around Brooklyn and Manhattan from there on public transportation. Only complaint, aside from the difficult access to the bed, is the lack of color in the room. Everything was either drab gray or drab brown. All the color is in the corridors.

Room was spacious and comfortable. Breakfast was good. I love the location, it’s close to many restaurants and other shopping and not far from the Barclays Center.

It’s very expensive, we’ve been staying there for years but I think we will be looking elsewhere to see if we can save some money. It’s the price of a luxury hotel in Manhattan, and it’s not a luxury property. I think they feel they have a captive audience because there aren’t that many hotels in Brooklyn.

Room is great size for New York, staff is very helpful. Free breakfast and coffee is a bonus. It is in a great location of Brooklyn. Close to the subway and walking distance to so many places. It is a smaller hotel so no waiting on elevators.

Hair dryer is awful, didn't shut off had to just unplug, it is small and not great. Someone had a dog barking in their room at 6am. Shower is only a rain head, wish it had a handheld,

The room met our needs; ie. safety and cleanliness. Having only four floors meant not waiting long for an elevator. The breakfast was more than adequate. Didn't hear outside traffic all that much.

There sure are a lot of taxes added to the bill, including a charge for "amenities." I prefer to have the room serviced every day.

The room was a good size and had everything we needed. The location is great, it is right next to the Subway station that takes you straight in to Manhattan in about 15 minutes. The staff at the hotel are really friendly, my mum is gluten free and they provided GF bread for her for breakfast which was great of them!

The shower wasn't great but it wasn't bad enough to put me off staying here again.

All in all very good - everything clean and nice, room cleaning every second day was good, breakfast is totally ok (everything depends on the standard anyone is used from home 😉). Two subway stations close to so going to Manhattan or somewhere else is very easy.

Maybe thinking of offering some fresh vegetables for breakfast and using less plastic.

Coming from Europe we went to NU Hotel for 10 nights in January 2024. Everything was perfect : very friendly staff, nice and clean room, breakfast ! The hotel situation allows you to be very close from public transports and you can easily find some nice bars and restaurants around the hotel. The NU hotel is really the best option if you want to stay outside and close to Manhattan for a decent price. The staff were so kind with us we really appreciated

The location was excellent, near my daughter's apartment and close to the Barclay Center, and the surrounding neighborhood was very lovely. Street parking was widely available, and there was also garage parking right next door.

Several sirens, not sure if police or ambulance, and heavy construction across the street. There is a fire hydrant in front of the hotel, and therefore, unloading luggage is a very quick and somewhat stressful exercise.