It was close to everything we wanted to experience. The staff were wonderful. The bed was comfortable and shower good. We enjoyed Josephine’s to end our day each evening. There are good places to eat nearby.

The only negative has nothing to do about the hotel but the venue across the street. Thankfully 2 of the 3 new nights we stayed the music was done by 9:00 pm which is usual. The first night (a Saturday) must have been a special event as music lasted much longer and had that loud bass beat that is hard to ignore. Our room - 1102?- was on the street side (front of hotel) so perhaps a room in different section would not be impacted as much. We would probably still consider staying again as we liked the location, staff, and room.

The location of the hotel was fantastic. We were able to walk all over Copenhagen from this Hotel. We stayed in Room 6604. It was spacious, luxurious towels and bedding, coffee machine and views from the balcony. The staff were all friendly and helpful. The original architecture in the hotel was elegant and the updated interior design very stylish . The bar area was gorgeous, all the lounges in the public areas very comfortable.

The neighbour. We stayed Friday, Saturday and Sunday night in May. Located over the road is a live music venue called the Pumphouse. From 5pm - 9pm each of the days we were there they played loud music which equated to a constant douf douf in our room during this time. We certainly did not enjoy sitting on the balcony and having a quiet drink while they were operational. Which was one of the reasons I booked this room. Earlier in the day you are out exploring and after 9pm it was still chilly in May. The best time to use the outdoor area was spoiled by the neighbour's music. I am not sure if the venue is open every night, but it certainly detracted from a comfortable stay in the hotel. Breakfast was fine, but not special.

We loved the room - we were on the top floor (6th) & had a balcony & a separate terrace. Room was massive with a fantastic shower. The hotel was really central & about a 4 min walk from Tivoli. We got the train from the airport which was 12 mins & then a 6 min walk from the station to the hotel.

There was a bar / venue opposition the hotel that played really LOUD music every day we were there (Thursday - Monday) from the afternoon to 9pm. It was so loud we couldn’t sit on the balcony in the afternoon / early evening & could hear it in the room also. It is a shame to pay for such a lovely room & not to be able to use the balcony.

It was my first solo trip to Copenhagen, and I stayed for 3 nights. The location of the hotel was excellent—close to the central station and the metro. The breakfast offered a wide variety of options, and the staff were very kind and helpful. After checking out, I was given a key card to store my luggage in the cloakroom, and the process was clearly explained. I really liked the atmosphere of the hotel.

I stayed in a Single Deluxe room, but the room was quite small. The shower room was especially cramped, and even with the door closed, the bathroom floor got soaked on the first day. The room cleaning system requires guests to hang a sign on the door by 9 a.m., but I wrote a note requesting only a towel change, and they kindly replaced the towels. It would be helpful if there were a dedicated tag for "towel change only."

We got the quiet room facing away from the street. This is great as it eliminates the noise coming from the outdoor concert venue from 3 to 9pm on weekdays. To be honest most of the time we were out during this time so the music did not affect us in any way. The room is small but very well thought out with lots of storage and shelving. The hotel provides several types of pillows which accommodate all kinds of sleepers. The bathroom was fantastic with a nice walk in shower. Again small, but very functional. The bed was very comfortable and blackout blinds ensured some very good sleeping. The windows could be opened which is nice to get some fresh air.

Everything was great, nothing to complain about.

The hotel location is very convenient to walk to many of the sights, museums and Tivoli Gardens. For those not wishing to walk everywhere, there is a nearby train station and buses. Transportation is convenient as you use your credit card to purchase tickets before boarding. The hop on hop off bus system was also very present throughout the city. We elected no breakfast at the hotel and found convenience stores, supermarkets and small cafes nearby. The staff at the hotel bar were friendly and helpful at providing ice to take back to our rooms or to fill our water bottles. The room was spacious and comfortable. The only drawback was a single chair in a room for two people. We asked at reception but were unable to get a second chair. The air conditioning controls worked well.

The very noisy bar with outdoor music venue across the street plays their music so loud that it flows through the very good soundproof hotel windows on the street side. We had our room changed within 5 minutes of arrival as it was impossible to stay, especially for 3 nights. We were then given a room on the opposite side of the hallway from which we no longer heard the thumping and cacophony. The view on that side is terrible but the quiet was much preferred!

Strong wifi, comfortable beds, good shower pressure. Room was very cozy! We were on the street side and we didn’t hear noise at night, maybe because we slept with the fan on to circulate air. Service was good, we were able to check in to our room around 1pm and that was appreciated after a long red eye flight. Location of hotel was perfect…easy walk to Tivoli Food Hall and Train Station and easy walk to explore the city. There are 4 hotels here with 1 central Lobby.

I didn’t like that you didn’t get housekeeping service if you didn’t put the sign on your door by 9 am. It seems like a simple request, but we didn’t want someone knocking on our door that early to clean. I should have asked for more clarity around this. I would stay here again!

Bed was a bit soft but very comfortable nonetheless. I usually like a mattress that is more firm but my bed was good. Pillows were very comfortable. Breakfast was good, everything was fresh (breakfast is a bit expensive per person). Extremely convenient location in the center of the city, near everything. I loved my room. Very clean, very stylish. I was meeting my son and his girlfriend who were also staying here and the hotel gave us two adjacent rooms which was very appreciated. The workers at this hotel were very friendly and helpful. We asked for a teapot for each of our rooms and they brought them very promptly. Train station only a short distance away so no need for a car.

No slippers for the room, no shower cap for the shower. No complimentary water for our rooms.

Location at the heart of the city, with several places of interest within walking distance and metro and bus easily accessible. Staff was really accommodating and helpful. Our room was very spacious, bathroom on a smaller side but fine for one person and unlike many hotel bathrooms, the water isn't spraying in all directions. AC is quite efficient.

There's quite a few pillows on the bed but all the same quality/denseness, would be nice to have different sleeping options. We did hear a couple ambulance sirens in the night as the hotel is close to one of the most central streets, so be mindful if you're a sensitive sleeper.

The property is in a great location for getting to and from airport and within walking distances from all the sightseeing of beautiful Copenhagen. The hotel was very clean and all the staff were very friendly. Having the bar at the hotel was great for having a night cap after a long day walking around the city.

Although the rooms were very nice, we would have liked some additional storage for our clothes, there was one small wardrobe for the two of us with no drawers or shelves in the room to put items of clothing, we had to leave the majority of our clothes in our cases. It would also have been ideal to have a larger shelf by the sides of the beds for water, phones, tablets and other items that I like nearby at night.