Breakfast, big bed , good bathroom cleaning, smell ,

More Gym equipment will be fine

Iftar buffet

Hotel was very clean. Our bedroom was large with a comfy bed and sheets changed daily. Lovely big stand alone bath tub Staff were very helpful and friendly Free water was available which was appreciated

Breakfast time was so busy and we had to sit a few times in the other restaurant and walk back and forward . I was there for 6 days and every day I had to ask for a tea bag as none were available The food on the whole was geared towards the Indian residents so much so I felt I was in India not Dubai Also the hotel was too far from the centre of Dubai and meant we had to spend a lot of money on taxis

Clean and cozy. Room designs are different(i stayed in a junior suite).

Reception Staff were very slow in attending the customers and most of them were not happy about it.

We generally liked the hotel — the design is quite original and unique, which gave it a lot of character. The location is also very convenient, not too far from Dubai Creek. One of the highlights was the valet parking service — the staff there were fantastic and very professional. The rooftop pool area was also a great feature, offering a lovely view of the city. However, what truly stood out was the service. The staff were extremely helpful and responsive. After we experienced some noise issues from a neighboring room, the team handled the situation quickly and efficiently.

Now, for a few downsides: the hotel feels a bit outdated in some areas, and certain parts could benefit from renovation. As for the food — while it was varied and flavorful, it was quite spicy. This made it challenging for families with young children, as the options were a bit limited due to the spicy ingredients. This would be the only reason for a slight minus in our overall impression.

the room was fantastic and the staff were very helpful. a roof top pool was lovely. night club galore

the sauna and steam rooms were broken so unavailable to use. breakfast was very limited and with only one chef to cook eggs youd have finished your meal before they would arrive breakfast lunch and dinner were very limited if you didnt get there at opening dishes were depleated and not topped up high chairs were in need of being replaced, very dirty

The staff at the property was extremely kind and accommodating. Specifically Adel he was so polite, humble, gentle, respectful and helped with everything I needed during my stay. Adel his customer service was exceptional. There was also great management at this hotel Mariami is a hotel manager who was also really kind, approachable, respectful and helpful throughout our stay she gave us access to a beautiful spa and ensured we were always happy. Mariami has a good management skills and working relationship with me and my 24 friends that were in the hotel who came to celebrate our friend 60th birthday. Originally I was not going to stay but Adel really made me and my large group of 24 to stay in this hotel, because of these two members of staff I would definitely want to return to this hotel and would be recommending this hotel to my friends and family. Mariami and Adel should both be treasured in this company as they made my stay special, overall the hotel has great staff members.

I didn’t like The Location where the Hotel is situated

I liked the services of your hotel

The way to main entrance was very off

We stayed in this hotel for 2 weeks and it exceeded our expectations. The relation price-quality was much better than what we've expected. The room was big and comfortable. The staff was very friendly, we choose the option with breakfast and dinner and it was an excellent choice. The food is good, with a lot of different options compared to our culture but it was good to try different kinds of food and my kids enjoyed it even if sometimes was difficult to find some non spicy options. They offer free parking, easy to access and we always found some free space to park the car. It was a great experience and all of us enjoyed to stay there.

The pool is not very big and there are no sunbeds, only chairs and some sofas. A not very important detail but that sometimes blocked our meals was the fact that they don't provide extra cutlery and the tables very often were without all the cutlery in place. The location is not central but this was easily solved with renting a car because the hotel offers free parking. Even with some remarks, we give the maximum score because the hotel offers a very fair value for what they offer and we really appreciate staying there.

The rooms were spacious and spotless, with great décor and crisp bed sheets. The breakfast buffet was delicious, with a huge variety of options! The staff were attentive and went out of their way to ensure that we were comfortable. Nothing was too much trouble.

Initially, on our first day (Feb. 5, 2025) I was disappointed on the room that they assigned to us because we check in late and we were tired so I did not complaint. However the next day I shared my experience to their Guest Relation Officer (Ms Lady Lou) and she took me to their Front office Manager (Ms. Yashashree) and all my concerns were appreciated and was resolve by upgrading us from superior king room to a 1 bed room, with a complimentary fruit bowl and a late check out (1400 hrs). Thank you to the management for responding immediately to all my concerns.