location and breakfast is amazing

It is not the first time I have stayed in this hotel, but this time the room was not the best, I had also ordered one large bed, but I received two small ones joined together, pitiful! the air conditioner was very noisy, it was impossible to sleep, the sink was clogged and the water did not run, it was very unpleasant to brush my teeth, during breakfast one coffee machine was broken, it was a line of people where we all had to wait at least 10 minutes to get coffee, it was very inconvenient I'm not sure yet, but next time I think I'll have to choose another hotel

All really good if you like old fashioned style hotels (in a good way!). I liked that interior. Staff is friendly. Calm, cozy place to stay. Amazing location.

The cleaning service in a room is 4/5. Could do better guys, but maybe it depends on a cleaner. Another lady left the room very tidy. The variety of breakfast is fine, the onky thing that was surprising — cheap quality juice. No need for the fresh ones, but there are better options in the market 😉

Exceptional location in the Center of Vilnius, close to everything. Nice and cozy room. They keep the heating on all the time, so it feels really nice. The breakfast was rich. The staff were helpful. View to the Gidemino Tower from my room (amazing during three light festival).

I didn’t like the fact that at a huge breakfast hall the staff wasn’t enough. They couldn’t manage the situation. One morning I had to sit at a table full of caps & plates with leftovers from the previous people. Nobody came to clean for 45’ that I stayed there. They need definitely more people, the staff was in panic mode. I have also photos but I am not gonna publish them. I’ve already shown them & mentioned the inconvenience to the reception. Maybe they have already solved it. Variety of salty food not enough sweet options… missing the Nutella or sth similar.

Room, breakfast, cleaning and location

There is an additional charge for use of the pool and sauna area.

Fantastic location in the very centre of old town, surrounded by restaurants, museums, and galleries.

So many steep steps leading to the room from the lift and noone to help with luggage. No option of large double beds as described on Booking - twins are used as doubles and in our original room with two separate mattress toppers leaving a gap between two beds that wasnt ideal for me and two small children sharing a bed. Luckily the receptionist was great, offered to check other available room and the mattress was double there so we moves (even more steps...).

Excellent location. Really central and only a short walk to all the main attractions. The room was spacious and the hotel was very clean. The breakfast was very good too. There’s a 10% discount for the Spa next door too. We got a couples massage there. It was lovely.

The hotel bar is very expensive. Two 500mls of the cheapest beer on the menu was €14! Considering it’s very basic and dated in the bar area, there are much better pubs with great atmospheres and settings within 1-2 minutes walk, go there instead.

Nice spacious room (executive); clean; great breakfast (buffet with many options); free sauna, pool & steam cabin; connected to East Island Spa (massages etc.); perfect location for city visits; friendly staff; 24h reception; short parking in front; parking in garage (though expensive);

Not much to complain. Some small things. 1) Not clear where East Island Spa is located, via hotel. 2) On the 5th floor we could hear loud music from some lower floor. It was frequently a short time so we think it’s from an event/seminar in the hotel. Saturday it was until 22:00 and we already wanted to sleep earlier so that was a bit unpleasant.

Great hotel. Unique location on walking distance of all main views and attractions. Good and stylish room. We were flattered we got a room with balcony. We loved the breakfast, fresh and great choice. The hotel has style. We should mention there are quite some stairs , sometimes just 2-3 steps, in the hotel.

We asked the reception to call a taxi and it was a rip-off price! I checked the other reviews of this hotel on Booking on taxi and they all said the same thing! If I ask a hotel to call a taxi I expect an honest price (as we experienced in Riga and Tallinn)

We had a wonderful stay at Artis Hotel in Vilnius. The location is excellent — right in the heart of the Old Town, within walking distance of major sights, restaurants, and cultural landmarks. Our room was spacious, clean, and well-maintained, with a comfortable bed and a lovely view. The staff were courteous, professional, and always willing to help. Breakfast was another highlight: fresh, varied, and delicious, featuring local ingredients. Overall, the hotel offers a perfect blend of comfort, elegance, and outstanding service. Highly recommended for anyone visiting Vilnius!

Nothing

Perfect location, clean room and comfortable bed. We also like the breakfast buffet including the waffle maker available for guests.

1) We didn’t like it when the room cleaner entered the room without knocking. 2) The round magnifying mirror in the bathroom is placed too high that only a person 1.87 meters tall could use this mirror. 3. The workers at the restaurant / breakfast buffet & bar don’t know how to smile. Unfriendly faces do not exude positive energy. They also served spoiled milk. We had to call their attention about it. Freshness of milk and other dairy products must be checked before putting it out for guests consumption. Otherwise, I still give the hotel a high rating because it’s a nice hotel.