The breakfast buffet was plentiful, varied and attractive. The coffee was gorgeous. The hotel reception staff were friendly, very helpful and kind. The bed was super comfy and cosy. The hotel had a lovely warm and welcoming atmosphere and the staff who made up the rooms were exceptional. Check in/check out was great. The gentleman at reception organised a taxi for us at 04.30 and as we checked out, offered to escort us to the pick-up point. The hotel is stylish and relaxing. We would return in a heartbeat.

The “hot food” at the breakfast buffet was barely warm. The temperature controlled platters need to be reviewed.

Incredibly smart hotel, which we felt almost a little out of place at. Everything was immaculate and the staff were very friendly (despite one of them producing a photocopied map of the area to draw a route on, to the parking, which was literally next door but due to automatic traffic bollards being raised at 19:00 every night, I had to go all the way around. The route they marked took me down a one way street, the wrong way. Very stressful) but the entire city is a nightmare to drive during the night in. The city was beautiful, though and the people very friendly. Lithuania is a country I would definitely return to and would love to spend a few days in Vilius and Kaunas. I would definitely use this hotel again... I would just arrive in the daytime !

The food was expensive, despite being delicious. I'm fairly sure that with more preparation we could have found food that was far more reasonably priced.

The property’s location was great! all sights are nearby, you can walk to any of them in a maximum of 10 minutes. The room was big and clean. I think it’s very good value for money!

The restaurant staff were rude and unresponsive. Sometimes you could hear how they discuss the guests among themselves and in particular about us in Russian, they thought that we did not understand Russian. At breakfast, water ran out, and when asked to add more, we heard a refusal, despite the fact that there was quite a lot of water in new boxes at the bottom behind our backs. The only thing that overshadowed the magnificent rest in this hotel was the completely ungracious restaurant workers.

The hotel is in a very good location, just a few hundred meters from the central square. A friendly receptionist. Comfortable bed mattresses. Quite a wide selection at breakfast.

A very long queue at reception, with only one staff member serving. Very cheap, low-quality polyurethane pillows and blankets. No complimentary water , no bathrobes in the room, which is odd for a 4-star hotel. The hot breakfast food, such as eggs and pancakes, were reheated and dried out.

Congress Avenue Hotel is an excellent choice for a stay in Vilnius. Its central location makes it ideal for exploring the city, with many attractions within walking distance. The rooms are clean, modern, and well-maintained, providing a comfortable environment. The breakfast is impressive, offering a wide variety of delicious options to start your day right. Highly recommended for business or leisure travelers looking for quality and convenience!

Congress Avenue is an excellent choice for customers having a city holiday! The location could`t be better, by the charming main street facing the city park and good shops. The street is also closed for vehicle traffic in the night, which makes the area rather quiet from early evening to morning. The room was also very quiet with good soundproofing. We didn´t hear anything from the corridor or other rooms, although the hotel was full. Spacious, clean and comfortable room with good beds and comfortable lightning. There is even a good reading light by the bed! The breakfast was substantial and the dining room pleasant, with view to the Gedimino street. Competent and helpful staff at the reception.

The restaurant is pleasant, but not ideal for breakfast. It would be good with fridge for juice, yoghurt and other dairy produce. Now they stay on the serving table and are too warm. The cleaners seem to be overworked and have short of time to do their job. Even so was the room and whole hotel clean, but the cleaner did turn up late and seem to be busy and stressed. We did look for the narrow bedcover seen in hotel presentation, there was none. This is unfortunately common in hotels these days. We would like to cover at least the foot of the bed when sitting or laying on the bed in the daytime.

Well located, clean, comfortable hotel. Staff were very polite and helpful. The central location made it so easy to visit the Old Town and find numerous great restaurants to eat at. The breakfast buffet was generous and we were not rushed.

We did not find out until our second day that the room temperature was controlled centrally at the front desk, as the temperature at night was near zero this is important information. Problem was quickly solved.

Fantastic Hotel near the old town of Vilnius . We booked a room with balcony & this was huge! I loved seeing people walking by at evening. ( I was lucky the weather was 24° ). Most of the staff was also friendly (people at the reception saying goodmorning or night when we walked by) The cleaning staff also goodmorning & helpfull ( got 1 day a difficulty to use the elevator & the girl from cleaning used her card & gave us that elevator) . The breakfast was also more than ok

The girls in the breakfast area where not the most friendly one . but they did there job when we asked something

Location and balcony

I was disappointed that they tried to put me in the room that was not that I bought.That is so stressful because I always plan to rent room with best views .( in this case I paid for room with Gedimino castle view) and they give me me room with balcony to yard) It was so annoying , I showed the pictures from booking .com what room I’m expecting .Then they told me that this room occupied .And because I was so mad they give me room with balcony in Gedimino street on first floor , but not on second floor .I couldn’t see Gedimino castle .I paid and expected that room that I paid for .I booked like 5 months ago .

It had a nice atmosphere, it was clean and quite modernised. The staff was helpful, friendly and professional. Also, I was able to get milk from the bar for our toddler although thats not whats officially being sold. But the bartender was kind and sold us a full glass.

The only less positive was that we expected to have a cot for our toddler, which we requested in advance, but when arrived and saw the room cot wasnt there. Instead, it was just an extra expandable bed, which we couldnt use for our 17month old as he would roll off while sleeping. We were not informed about that change. When we asked a receptionist, were told they didnt have any cots available. So we found that a little unprofessionally handled.