The lobby was beautiful. Having the bedroom in our king room was nice to be able to put our 3 year old son to bed. The bathroom and shower were very nice and clean. Location was great, not too far from things but also not busy. Kind of in the center of anywhere we wanted to go.

The glass blocks in the "living room" area were strange. You could kind of see through them and we had someone sleeping on the pull out couch so the light coming from the hallway was a bit much. There were mystery stains on some of the bedding and especially the pull out couch blankets. Also, the pool decking was so slippery and dangerous.

On the plus side, the hotel architecture is magnificent, the dining experience outstanding and the staff excellent. The room itself, a corner suite on the top floor, was good with great views. We could even see the CN Tower across the city more than 26 Km away. The location is easy to get to just off the 407 highway - far enough from downtown Toronto but still accessible. Markham is a thriving area with every sort of facility one needs.

We were surprised by the lack of amenities in the suite: no mini bar, water glasses, bathrobes, slippers, or writing pad and pen. There were two bottles of water but cost $2.50 each. The tea/coffee maker included 4 small creamers, but 3 of them were off, and we had to pour the curdled coffee out. So, we decided to have tea instead but there was only 1 English Breakfast and 1 Camomile tea bag. Of course, we were able to order replacements, but this was not a 5 star experience. We also had to pay for parking, which is not unusual in big city hotels, although many hotels do provide free self-parking for guests and paid for valet parking. In spite of all that, we really enjoyed the suite, and give high praise to the staff and to the restaurant.

Price is good

The toilet needed refreshing a long time ago. The toilet seat is extremely low. That style went out of style thirty years ago. For people with knee problems getting up after use is very tough. The furniture in the room also needs refreshing as age is showing pretty badly. There are already cracks and holes on the plastic covers of some chairs The carpets on the corridor are death traps. They are frayed and buckling snd I mean buckling and extremely unsightly being worn and dirty looking despite being vacuumed

Clean and spacious room although it is currently undergoing renovations.

Curtains do let in quite a bit of light and makes it hard for those trying to get over jetlag. Temperature in living room and bed room feel different even though there is only one thermostat for the entire suite. Having to pay for parking. Shouldn't that be free for those staying at the hotel? I can understand for a hotel in downtown Toronto but not for a hotel located in Markham.

#1 Reviwer IN NC My recent visit to the Hilton Toronto/Markham Suites Conference Centre & Spa was delightful, as I had the opportunity to stay in one of their most splendid rooms. It was my inaugural visit to Toronto, and this hotel experience truly exceeded my expectations. The staff, particularly the lady who tended to my room each morning, was exceptionally kind. She always greeted me with a warm smile and a cheerful hello. The room itself was spacious, allowing me to comfortably move around, cook, watch TV, work, and rest. The only drawback was the noisy refrigerator that persisted throughout my stay. Despite this issue and a minor mishap with my pants (as seen in my review video on YouTube channel KDs 3mpire, #1 Reviewer in NC), my overall experience at this establishment was pleasant. I eagerly anticipate my next stay and look forward to returning soon. Watch my review here: [Link to YouTube video] Hilton Toronto/Markham Suites Conference Centre & Spa Review @hiltontorontomarkhamsuites5610 https://youtu.be/v2q3HaxSn_Q

- A drawback was the noisy refrigerator that persisted throughout my stay - Paid Parking - Wifi could have been better - Ice Machine was out of ice on our floor - My biggest problem was the gym closing so early on the weekend

The room with suite is spacious n comfortable. Staff are courteous n helpful. Shopping square across the road has all facilities needed.

Shower unit can be improved to stop water spraying to bathroom floor. During our stay, there were a group of unruly children causing fair bit of problem to other guests. It seemed the management was unable or not prepared to do anything.

Location was great and we have stay there a few times. We love where it is close to everything. Will stay there again. Room is so big enough for 4 people if needed. Parking is very safe and room was big enough for my stay

nothing that I did not like. Maybe the rate could have been better I would have stay longer. We enjoyed the stay and front desk and everything and everyone was so friendly and helpful. Front desk check on my stay status everyday which not a lot of places would offer

The apartment was very spacious and could easily host 3 people. The room service cleaned very thoroughly and were not stingy if we required more towels, etc. Moreover, the amenities were great (the gym was spectacular, the pool large, the squash courts well kept)

It may just be me, but I felt like I had a lot of allergies during my stay which many people told me could be from the dry heating and if it's not cleaned properly. This is just a theory so I would not hold this against the hotel immediately. We had an unfortunate incident where, whilst having coffee there, my uncle paid for everything but the waitress still came to someone and asked for more money, as apparently someone had ordered a drink separately but we could not identify whom that person was. Also, apparently she was rude to my uncle when confronted about it.

Location cleanliness was great, pool hot tub and gym were excellent.

Our room key did not work when we got in from an outing at 2am. The kids and my mom were tired and needed to use the bathroom. The breakfast was good but a little pricey.

I stayed in the 3 story building housing the suites with kitchens. Both my suite and the larger hotel lobby and restaurant were absolutely sparkling and new looking. The employees were all very naturally friendly and helpful. They catch the details.

Small thing. Top sheets are pulled too low under the mattress at the foot of the bed. This makes it impossible to pull the top sheet and blanket up to your neck unless you are 4 feet tall.