The swimming pool was super clean all day, the room was perfectly cleaned and the breakfast was really well cooked and yummy all days. This hotel is PURE LUXURY. Best staff ever and the hotel i will go until the day i die when it comes to COACH-ELLA. LOVE TO ALL OF THEM, G.

i liked absolutely everything

A really fun hotel. The colours and vibe in the outdoor area is exactly as you'd expect. Looks amazing in photos and makes everyone at home super jealous of your stay, ha! We stayed during winter time and the pool was much warmer than the air temperature. Our kids were more than happy to spend the whole day in the pool. The rooms were reasonably basic and ours was pretty dark. But it was a two queen bed suite and was really spacious. Which was nice. And you're not staying in Palm Springs to hang out in a hotel room, we were either out and about or by the pool. The on-site restaurant and bar is fantastic. Amazing food and drinks and reasonably priced. There's also a large shopping centre directly across the road in walking distance that has a huge grocery store with everything you could need. And there's also four or five restaurants across the road that were great too. So although you're not in downtown Palm Springs, it's all good.

Let's be honest, it's really just a motel painted super fun & nicely. But if you go into your stay not expecting a five star hotel, you'll be happy. The pool area is amazing, and the vibe of the whole place is really great. I'd stay again.

Liked the colors. Retro funky vibe in the whole hotel and in the rooms (though clearly not brand new). Fun pool area with two hot tubs and funky bar. And the Mexican restaurant, EL Jeffe, has an awesome Happy Hour on weekdays with $9 Margs and $7 food items. Ralph's grocery across the street has everything you could possibly need, Not too far from anything by car.

Hallway carpets really need refreshing. They're looking old and skanky. Colors work tho. Gym is bare minimum. Unless you have a pool view you're looking at the parking lot/road/strip mall with mountains behind but it wasn't too noisy. The El Jeffe workers run the gammit from some awesome servers to clueless hostesses.

My daughter and I wanted to enjoy a day at the pool and an evening away as it was her birthday celebration. We got to spend the day at the pool which was absolutely amazing! We got to use one of the day beds, and the staff greeted her by giving her a virgin margarita! The pool staff were super friendly and made some great drinks. At 4 we headed inside to check in. We were told that our room was not ready and that it would be another 20 minutes. After 20 minutes our room was still not ready. It was then that Maria (front desk) asked us if we would like to be upgraded to a suite! We were so excited as this never happens! We were glad and grateful to take the upgrade and made our our way to our room. We were blown away! The room was extremely clean, and 1 million percent my style. I fell in love with the decor immediately! The bed was so comfortable, and we had two balconies with a pool and mountain view!! The next day at checkout, I walked in to the lobby and was greeted by name from Maria! She really went above and beyond to make my daughter and I feel so special. This will forever be one of our greatest memories and our favourite hotel of choice! Thank you again for such a great stay! Also, El Jefe was a great choice for dinner! The food has so much flavour, and our server was lovely and kind!!!

We loved everything!!!!!!

Huge rooms with tons of space. The pool area was full of life. The hotel had tons of cool art. The food at the restaurant was great. Massive bathrooms with tons of light.

A little outdated, lack of towel racks in the bathroom. Our room had a massive bathroom and only one towel rack.. not great for a group of people. Lack of microwave when there was plenty of space for one. Lack of outlets. If we needed to get dressed outside of the bathroom it was difficult to find a plug for our stuff. Wanted to have a girly movie night and the TVs didn't have screen casting capabilities. There was very clearly vomit residue on the base of the toilet, so it wasn't the cleanest.

Room was very spacious and beds were comfortable. Had a upgrade to a pool view but all the rooms I believe faced the pool..haha!

Pool area could use some tender loving care. Staff left the pool area the way it was the night before...discarded towels, food, etc. and it wasn't until the morning when someone came around to tidy up the area. Glad I did not reserve a cabana because the service was not there. No one came around to see if you wanted anything to eat or drink, and menus were left all around the pool area. Many hotels offer this, but I guess this is not here. Not a deal breaker for us, but if someone is looking to book this hotel thinking this service is provided, it's not. A good cleaning/power washing around the hotel could be done to really make the hotel shine. It's a great hotel, but so much more potential can be done by management to make this hotel stand out.

nice facilities nice warm pool and spa and pool bar and music vibe nice that water and sunscreen provided by swimming pool nice that we received interconnecting rooms when hotel realised despite accepting booking for two adults and three larger children room was unable to accomodate us

would have been nice if the booking initially had allocated appropriate room so we didn’t need to wait and move rooms, nice though that we got early access to a room to change and go down to the pool

We loved the pool and location. Staff were helpful. When we booked we didn’t realise there was an event on the weekend approaching which meant that our views on the last night were complete with scaffolding and the pool relax session was quite loud. So best to check events. The coffee machine was great as was the ice machine. Parking was amazingly convenient. We will definitely be coming back. And will plan things more thoroughly to ensure the pool bar is open and event prep isn’t occurring.

With an event coming priority was that. Perhaps a ‘sorry for the inconvenience drink’ or the likes would have been worthwhile.

The pool bartender and staff were 5 star and even stayed open late because the pool energy was good! We had a great time! Restaurant was really good, food and drinks were sooo good and consistent from pool to restaurant!

The only 1 issue and it wasnt bad was the mini split AC unit on the patio was fairly noisy and woke us up in the early morning. It was a hum like a vaccuum in the next room. At first we thought housekeeping was just up super early next door but then it never stopped and we realized it wasnt a vaccuum. Were able to go back to sleep so it wasnt super bad but had we been able to sleep thru the night I would have given 5 stars

Location was great and the hotel was good value in comparison to other hotels in the area. Bed was comfy too.

Only downside is the trip was for my 30th birthday which I made them aware of when I booked the hotel and one day before arrival and they didn’t do anything for it. Not even a free drink or treat in the room. Other hotels would have tried to make it special. Bit disappointed.